Reviews of Cataleya Hotel
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial, Colonial Zone, 10210 Santo Domingo, Dominican Republic

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Reviewed: September 16, 2025 · Stayed in September 2025
Verified reviewReviewed: September 12, 2025 · Stayed in September 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewThe location is amazing.
Bed sheets were stained like with blood. No places to hang clothes in the room. A bit small room.
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewYes
Yea
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in August 2025
Verified reviewRooms were clean, free breakfast, great location
Beds were hard, only 2 thin pillows
Reviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: July 26, 2025 · Stayed in July 2025
Verified reviewEverything was up to my expectations
There wasn't any.
Reviewed: July 26, 2025 · Stayed in July 2025
Verified reviewReviewed: July 26, 2025 · Stayed in July 2025
Verified reviewBooked one night and decided to book again when we came back to SD. Amazing location, close to main street in zona colonial, the staff were always willing to help and the breakfast served in the restaurant was very good
To be honest, we really liked everything, the second room was small but felt the price was fair for what they offer
Reviewed: July 21, 2025 · Stayed in June 2025
Verified reviewStaff was extra helpful very safe area
The bed was so hard like sleeping on the floor but it was clean and the shower wouldn't get hot after 11pm every night
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewExcellent location
Reviewed: July 14, 2025 · Stayed in July 2025
Verified reviewOnes of my favorite hotel in the area of colonial zone and the staff are very friendly and helpful Thank you very much for the hospitality.
Best regards, We appreciate your comment. We're glad your stay was pleasant.
Reviewed: July 13, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in June 2025
Verified reviewall service
No
Reviewed: June 23, 2025 · Stayed in June 2025
Verified reviewAll good except for some of the guess making lot of noise at midnight.
Pretty clean
Warm regards, We appreciate your feedback. We're happy you enjoyed your stay. We regret the inconvenience
Reviewed: June 6, 2025 · Stayed in June 2025
Verified reviewLocation - air conditioning
Small rooms - no windows in rooms - water pressure not great - closets with no pole to hang clothes. - sinks leaking
Reviewed: May 6, 2025 · Stayed in April 2025
Verified reviewDe location is perfect. Breakfast is good but not in the hotel. The breakfast is at the restaurant at the parque at the statue of columbus. Very nice place
The time to get hot water. But i feel its a problem with more places there.
Reviewed: May 5, 2025 · Stayed in March 2025
Verified reviewVery good location and Price. Easy and good for one night visit with Friend. Friendly staff.
Breakfast is not in the same buildibg. No windows In the hotel Room.
Reviewed: April 25, 2025 · Stayed in April 2025
Verified reviewIs in the center of the town
Reviewed: April 4, 2025 · Stayed in March 2025
Verified reviewReviewed: April 3, 2025 · Stayed in March 2025
Verified reviewReviewed: April 2, 2025 · Stayed in March 2025
Verified reviewlocation and cleanliness
water preassure and noises from outside
Reviewed: March 29, 2025 · Stayed in March 2025
Verified reviewThe room was ample in size, and the bed was comfortable. The breakfast was also pretty nice.
There was no elevator to go up with the luggage, and the room didn't have a proper window to the outside.