To be a Caribbean resort and basically an Adults resort, i think the entertainment felt short. During the day there was no music on pathways or at the pool. Unless you were right in front of the pool bar. It felt so quiet and boring at times. On the private room pool there was no music or any bar nearby. Kind of sucks The coco club is shared by all 3 resorts but it is really outdTed and doesn’t match at all the luxury of the resorts. It needs to be upgraded to look like an actual club.

Every staff was so friendly and helpful. The resort is gorgeous, pools were very clean. Food was great and drinks pretty good as well. Very easy to get your own cabana even if you don’t have a swim up room. The butler was very helpful. The swim up on adults side is great and so private. I love it. Truly beaUtiful resort It just felt very quiet everywhere and i think that is kind of boring. The resort should have music playing that can be heard everywhere in the common areas at least during the day, specially in the pool. It was so quiet you could read or take a nap anywhere. The coco club needs to be updated to match the luxury of the rest of the resort. To be a top place this needs to be more fun to match being on vacation in the Caribbean vibe.

Stayed in September 2025

in my mother-in-law's room the electricity had several outages of up to 20 minutes.

The staff, food, and amenities all received a perfect ten.

Stayed in August 2025

In my mother-in-law's room, the electricity was cut off for up to 20 minutes several times.

The staff, food, and amenities all received a perfect ten.

Stayed in August 2025

Amazing Stay, staff excellent.

Stayed in August 2025

Food, room and the spa.

Stayed in August 2025

The staff was incredibly welcoming and amazingly friendly. The person who met us (Fabio) was one of the most hospitable and helpful people I've ever met in my life. His attention to detail and attentiveness exceeded my expectations and I would go back to this location because of him.

Stayed in August 2025

Our room had a few issues. Water stopped working, our A/C control did not work at all, and the roof inside the bathroom was falling into the shower. Had to have them redo that part of the roof and fix the water issues.

Beautiful property on the beach. Good entertainment, nice restaurants and all the staff is very friendly. Many chairs/loungers on the beach for everyone. Our butler Luis, was amazing. He always checked on us and help with any of our needs. Made our experience much more memorable.

Stayed in July 2025

The property was amazing. The room was beautiful and very clean. All staff were friendly and attentive to you. Butler was amazing and very helpful arranging transportation, excursions and any other needs we had.

Stayed in August 2025

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We had a wonderfull holiday. It's our first time here, but we will definetely be back. Our butler, Mayquel, was amazing. He helped us every time we asked for help, he contacted us every day to see if we need something, he made all the restaurant reservation that we requested, so he brightened our vacation. The resort is extraordinary, starting with the public spaces (central market, the teatre, etc), the pools, the diversity of restaurants, the room. And the beach is a dream! Thank you for everything!

Stayed in July 2025

AC a little big hot

Very nice

Stayed in July 2025

I would like more activities for the kids and for the pool to close later.

The best hotel in Punta Cana.

Stayed in July 2025

That it didn’t have a lounge or club

We loved the property! The size of the room, bathtub, plus the swim out. Everyone was friendly and wanted to make you stay amazing. The French Restaurant and the Steakhouses was our favorite dinner spot.

Stayed in July 2025

They implemented a new rule that if you’re staying at the sister hotels you can’t eat or drink at the other sister hotels and that really annoyed us. It was a group of 30 and we weren’t able to enjoy dinners and breakfast together because of this rule. Some of us got confused and booked the sister hotels and couldn’t be moved over to one hotel because it was fully booked, so some had enjoy food and drinks at their hotel and then meet at the beach or pool after. We were there celebrating a birthday and they wouldn’t lets us book dinner reservations in advance but when we got to the resort they told us we could because the place we wanted had been booked fully for a week in advance. Communication could be better in that section.

Absolutely awesome! Food, facilities, communication with some of the staff was great! One of the best all inclusive resorts I’ve stayed at. If I go back to punta cana I’m staying here. It’s a big resort, with the right crowd, you’ll def have a blast! It was 30 of us, we had a great time! The shows and dancers were wonderful!

Stayed in July 2025

Overwhelming amount of Sargassum made the beach unusable which is very unfortunate

Property is very clean and well maintained

Stayed in June 2025

Nothing

The restaurants , amenities and services attention to detail good vibes.

Stayed in July 2025

The pillows they were uncomfortable and old. Even though I did get it replaced for a better one. The Resort should invest in new pillows

The food, the staff, the room, the bars, the entertainment.

Stayed in July 2025

WE really like everything, the restaurants the food, the place, the evening shows, the facilites and the people that work there. They are great, authentic. nice and kind, very respectful and ready to help you. Appreciation to our butler Carlos, the host at the restaurants Ana Maria, waiters Jayson, Darlin, Rudner.

Stayed in July 2025

The beach, to much seaweed.

The People, grounds, room, pool and how everyone was extremely nice and would go out of their way to make our stay more special

Stayed in June 2025

Kids being snuck into the adults only area.

The staff is amazing. The resort is beautiful. They work so hard to give us great experiences and it shows. Pablo made our stay special and effortless. The hydrotherapy spa he set up for us at no charge was amazing. Big shout-out to Tehani who makes the best Martinis in the world!!! My wife absolutely adore her and Tehani to her. They both light up when they see each other. Devers is my brother from a different country. He greats me with love and excitement. His service is second to none. Raphael the pool attendant checked on us every time he passed by, serving us drinks and keeping the pool area tidy. Willy from Seaside, kept us smiling and laughing during every breakfast. The day started right when you had Willy.

Stayed in June 2025

Overall, we had a wonderful stay. The property was amazing from the minute we checked in to the minute we checked out. The food and staff were great. 100% will come back.

Stayed in June 2025

Some elevators where out of service, when you eating a lot and drinking. Having to walk up stairs is a pain! lol!!

Everything you need was on the resort. Multiple options to excursions. So much food, and drinks. Right on the beach, nice pool area.

Stayed in June 2025

8 restaurants, a personal hot tub, adults only sections

Stayed in June 2025

Food was overall good, but sometimes the buffet items did not taste fresh.

Our butler was amazing, very present and was able to fulfill most of our requests throughout our stay. Our room with a separate bedroom and secluded swim up pool was perfect for traveling with an infant. The resort provided a crib that was clean and comfortable. The property had a ton of amenities and was overall well maintained.

Stayed in April 2025

Not enough public garbage pails

Extremely clean, staff is extremely friendly, food was excellent

Stayed in May 2025