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Reviews of Hotel El Quijote 4 stars

Hermano Miguel 9 - 58 and Gran Colombia front of Pasaje San Alfonso, EC010154 Cuenca, Ecuador

#49 of 62 hotels in Cuenca

Guests' Choice

Review score

Based on 107 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    6.4

  • Staff

    7.2

  • Value for money

    6.9

  • Free WiFi

    6

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Showing 1 - 9

  • Reviewed: 2 April 2018

    5.4
    The photos shown on the gallery are from the premium suites, a bit misleading if you book a standard
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    The lack of information regarding the services that were included because there was: 1. No Wifi in the rooms 2. No cable tv in the rooms 3. The parking was only free from 8pm-8am 4. No restaurant service 5. The hot water was at most warm

    The location of the hotel is very good, right in the middle of the city center.

    Stayed in April 2018

  • Reviewed: 28 February 2018

    7.9
    Comfortable
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The parking is an issue in terms of paying extra after 08:00 am, and having to carry your luggage some distance through pedestrian traffic. Suggest a secure 24 hour drop-off area directly in front of the Hotel. Shower-Hot water took forever to reach the cubical...... 15 minutes and then it was lukewarm at best.

    It is close to the Old City Centre and in a reasonably quite and safe location. The tariff was value for money. The staff were pleasant and helpful, and the ambience is memorable. The Check-in and Check-out times are fantastic.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    5.8
    Looks great...but not good value for your dollar.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The rooms face a courtyard and people talking in the courtyard seem like they re in your room. The beds are like rock we hardly slept. Amenities like rest and bar etc are not functioning. Desk charged me $5.00 to make change.

    El Quijote is visually appealing, lots of wood and spacious lounge areas.

    Stayed in February 2018

  • Reviewed: 25 June 2018

    9.6
    It’s okay our stay at the hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They have a poor breakfast

    Stayed in June 2018

  • Reviewed: 26 April 2018

    10
    Great location, easy to find, clean accommodation with great personal service and a great price.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Parking is an issue, close by and secure but not run by the Hotel and is very busy.

    The accommodation is very quiet which is a bonus in the City.

    Stayed in April 2018

  • Reviewed: 14 February 2018

    4.6
    Location, room temperature
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water problem. Night only parking. Cash only. Uncomfortable matress.

    Location, room temperature

    Stayed in February 2018

  • Reviewed: 8 November 2017

    10
    Very good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 3 nights

    A little bit noisy

    A lot of space

    Stayed in November 2017

  • Reviewed: 31 January 2017

    7.1
    The position of the hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The 'hot' water was tepid at best. No variety at breakfast and service was poor.

    The position of the hotel.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 April 2016

    9.6
    The location of the hotel is perfect and the rooms were big...
    • Leisure trip
    • Group

    The location of the hotel is perfect and the rooms were big and clean with comfortable beds. Since it is a traditional city house the rooms have no windows with a view and are accessed from a center patio.

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 9

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