Reviews of Hotel Finlandia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Finlandia 32-129, 170102 Quito, Ecuador
#69 of 163 hotels in Quito
Guests' ChoiceReview Score
Based on 205 hotel reviews
8.8Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
9.5
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Facilities
8.8
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Staff
9.1
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Value for money
8.7
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Free Wifi
8.1
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Reviewed: September 12, 2025
John
Ecuador5 Reviews8.0“Convenient”- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location
Stayed in August 2025
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Reviewed: August 26, 2025
Willow
Ecuador2 Reviews9.0“The Hotel Finlandia was a major ingredient in one of the best vacations we have ever had!”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
At one point, we were doing business at our bank and had to return to Hotel Finlandia for some documents. We took a normal taxi from the bank to the hotel and it cost $2. On the way back to the bank, we were offered the service of the Hotel Taxi, and we accepted, but it cost $5--more than twice as much, and, of course, no meter, so no way to complain. That we did not like, not at all. However, the Hotel Taxi to the airport was extremely comfortable and, we believe, fairly priced.
We liked the staff very much. Even the housekeeping staff were always very courteous and helpful and moved around quietly. We liked the free breakfast very much and that there was such a nice restaurant right in the hotel.
Stayed in August 2025
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Reviewed: August 20, 2025
Gonzalez
United States13 Reviews4 helpful votes10“Outstanding!”- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
NO complaints!
The service and breakfast are both fantastic! If you leave too early, they arrange a doggybag for you, you have to request it, the night before!
Stayed in July 2025
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Reviewed: August 15, 2025
Justin
United States4 Reviews1 helpful vote9.0“Nice hotel in a good location”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are pretty small.
Nice, clean and modern.
Stayed in August 2025
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Reviewed: July 25, 2025
Nigel
Ecuador67 Reviews7 helpful votes8.0“Pleasant Stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
Breakfast buffet could be better - no non cow milk alternatives, no whole meal bread/rolls, cooked dishes at best tepid. Much better breakfast options at lower prices at their 227 Coffee Shop. King sized bed cramped with what is only a smallish room Rain shower cramps what is a very small shower cubicle Noisy extractor fan Towels need replacing, too rough
Location easy access to shopping centres, eating places and large park Good discounted room rate via mobile, included breakfast Good well presented a la carte dishes in restaurant at reasonable prices Helpful and friendly staff Good all in breakfast at 227 Coffee shop Good lighting in bedroom Quiet & clean bedroom Good water flow
Stayed in July 2025
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Reviewed: July 22, 2025
Genevieve
Switzerland7 Reviews8.0“Great stay , would return if ever back in Quito!”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Just a minor inconvenience. , but you have to come all the way downstairs to ask the security to let you up to the top floor where the gym is. Not a major issue as this is probably a security step & benefits guest safety. So not really a complaint, just an observation for future guests to know.
Loved my stay here , super central, close to the Mall, restaurants, hair salons etc. The restaurant downstairs is lovely, great good and drinks on offer. Room was clean and the hotel provides water for refilling your water bottle. Gym was small but has all you need for a quick workout. Breakfast was good, variety on offer and the coffee was good!
Stayed in June 2025
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Reviewed: July 16, 2025
Andrea
Spain15 Reviews1 helpful vote8.0Very Good- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
I had a problem with triple charging a meal, because the credit card machine was not processing the payment. It was their problem but they didn’t solve it. I tried to speak with several people but their answer was that they could get me my money back because it was with the accounting department. I had to cancel the payment with my bank which means I spent countless hours to solve their mistake. The hotel? Never got back to me even to ask if the problem was solved. Ah as a bonus I had to pay the meal again as a room service change. Not good.
All was correct. Nothing exceptional but good.
Stayed in June 2025
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Reviewed: July 7, 2025
Nicolette
Australia73 Reviews9 helpful votes9.0“Great location, well priced comfortable with excellent staff.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The location and staff. The bed was very comfortable.
Stayed in July 2025
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Reviewed: June 25, 2025
Cindy
Ecuador9 Reviews8.0Very Good- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
No vegan options in the Menu
Location
Stayed in April 2025
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Reviewed: June 9, 2025
Sinclair
Ecuador2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing really
Good location Excellent staff
Stayed in June 2025
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Reviewed: June 6, 2025
Henry
Colombia19 Reviews9.0“Comfy and clean hotel with good food options and breakfast”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms are better in real life than in photos! Very comfy
Stayed in June 2025
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Reviewed: May 9, 2025
Antonia
Singapore19 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
I asked for a late check out and agreed to the price- I wanted to pay but was told to do it only on check out. But they disabled room access early and said they didn't know I had a late check out. They were also not helpful with booking a taxi. I wanted to prebook a taxi for the airport but they said I could easily just get a cab when I want to leave. However when I was leaving, they couldn't get a cab for me and didn't even tell me. I had to go and ask several times. After 20 mins, I was told--- We can get a cab for you but only 20 minutes later. Do you want it? So 40 minutes from the point I first asked. Overall a great hotel and price but the front desk staff were not up to expectations.
Clean, well located, good value
Stayed in April 2025
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Reviewed: May 5, 2025
Viviana
Ecuador4 Reviews1 helpful vote10“Will definitely book this hotel again.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location, facilities and food.
Stayed in May 2025
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Reviewed: April 13, 2025
Chris
Australia88 Reviews12 helpful votes9.0“Smart contemporary hotel with super helpful staff - great value”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
Nothing noted - but unfortunately my stay was too short - arriving late and departing early.
Great contemporary and smart newish looking hotel with super - fluent English speaking - staff and 24 hr reception. Friendly security personnel visible always. Very comfortable bed.
Stayed in March 2025
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Reviewed: March 24, 2025
Rosa
United States1 review10Exceptional- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Everything
Stayed in March 2025
-
Reviewed: March 15, 2025
Angel
Ecuador1 review10“Incredible!”- • Business trip
- • Couple
- • Double Room
- • Stayed 1 night
Room
Stayed in March 2025
-
Reviewed: March 8, 2025
Sinclair
Ecuador2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Water not hot enough in the shower
People and location
Stayed in March 2025
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Reviewed: March 1, 2025
Cindy
Ecuador9 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The cleanliness and the surroundings.
Stayed in February 2025
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Reviewed: February 7, 2025
Juan
Ecuador1 review10“Like the first time but with more style.”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Maybe the amenities in the room, perhaps a coffee machine or at least one more water bottle
Modern, insdutrial style
Stayed in February 2025
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Reviewed: February 6, 2025
Alan
United Kingdom81 Reviews3 helpful votes9.0“Great”- • Leisure trip
- • Couple
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
Pillows a little hard.
Very friendly and helpful staff. Nice restaurant and coffee shop on site. Good secure parking. We enjoyed our stay and would definitely stay again.
Stayed in February 2025
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Reviewed: October 18, 2024
Mushegh
United States25 Reviews8.0Very Good- • Business trip
- • Group
- • Single Room
- • Stayed 7 nights
No iron board.
Great location. One of the top wine bars in the city is in the hotel, which is a plus.
Stayed in September 2024
-
Reviewed: September 26, 2024
Gergely
United States54 Reviews8 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 8 nights
- • Submitted from a mobile device
They don't have iron. Nights could be chilly, as there is no heating.
Good location, clean. Good value.
Stayed in September 2024
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Reviewed: July 2, 2024
Tommy_r
China7 Reviews1 helpful vote9.0“Recommend.”- • Leisure trip
- • Group
- • Double Room
- • Stayed 3 nights
Good location.
Stayed in June 2024
-
Reviewed: June 22, 2024
Joaquin
United States1 review8.0“Good but noise level was high”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Noise level.
Locations
Stayed in June 2024
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