Nothing

Great

Stayed in November 2023

The courtesy of the staff, the front desk person was so wonderful. They went out of their way. We had to leave for the airport at 4 am and they provided us with coffee and a packed breakfast we could eat along the way since it was so early that we were checking out!

Stayed in September 2023

Don't expect the airport shuttle service. They didn't provide it despite my request. But it is of no importance at all: the airport is located virtually in the city and it takes a short 3$ ride with a taxi to get to the hotel. A gas heater would be welcome for breakfast in Patio 1. Fairly cold these days (9-10°C).

Small old-style hotel with 3 patios offering a fairly simple comfort (no heating in the rooms but there is a satellite TV, free wifi throughout the hotel and a good bathroom). Excellent breakfast (buffet-style on weekends but you can ask whatever you like on other days as well). Staff is very nice and welcoming.

Stayed in July 2023

The wifi connection was an issue in the room. We could never make phone calls from the room and had to go outside, in the corridor around the patio- this unfortunately was quite uncomfortable. I wish the staff at the counter sometimes had more recommendations to give, like specific restaurants etc.

I spent 4 nights at Hotel Inca Real with my mother, the hotel exceeded our expectations. The different patios were so beautiful and each adopted a different mood at different times of the day. The room was spacious and comfortable, the bathroom had the necessary amenities, the hotel was quiet and peaceful, the staff was discreet and very helpful. The location is excellent.

Stayed in April 2023

This old building has thick walls so it is quiet but wifi signals can be blocked and spotty with the best place for wifi near the main lobby.

Very pld but modernized interesting building with many very quiet rooms. Excellent buffet breakfast.

Stayed in March 2023

The mattress was too firm for my liking. The pillows were uncomfortable. The bedding and furniture should be lighter and or updated.

The breakfast was excellent.

Stayed in March 2023

Excelente breakfast and good location

Stayed in March 2023

Their infrastructure

Stayed in February 2023

nothing

everything it’s a beautiful house . location is perfect

Stayed in January 2023

Friendly helpful staff

Stayed in January 2023

If you need Parking there is no parking

Great breakfast Great location Hot shower Comfortable Bed Great value Highly recommend

Stayed in January 2023

N/O

The location was 2 blocks away from Calderon's park , shops , restaurants and more just walking distance.

Stayed in January 2023

maybe because of that it’s a old building, sometimes you may hear outside clearly

nice staff and really enjoyable staying!

Stayed in December 2022

Delicious breakfast - lavish and pretty.

Stayed in December 2022

the wifi signal was really poor I’m the room terrible signal

it right I’m the downtown of the city. Everything was close

Stayed in December 2022

Nothing. It felt like home to me for 7 days.

The size & comfort of my room #C-3. The value. The daily breakfast. The hotel is classic colonial with a beautiful welcoming courtyard where you dine & take breakfast. The front desk employee Juan assisted me enormously throughout my stay, especially in extending my stay. Matter of fact, the entire staff, including housekeeping & restaurant, were highly attentive & accommodating. I recommend this gem in Cuenca without hesitations.

Stayed in October 2022

Front gate requires staff member to buzz in (no direct key for guests). This can be a little noisy at night.

Great staff, excellent breakfast, beautiful building. Room facilities met all of our needs, though bed was not the comfiest (but not bad either). Good location in the middle of the historical centre, and overall solid value. Would stay here again!

Stayed in October 2022

Excellent Hotel from staff very friendly and always willing to go the extra step. Breakfast basic but very good. Will stay there again next year's vacation.

Stayed in August 2022

wonderfully restored colonial house. go there to live inside a colonial house - but do not expect much shared space or common areas expect the breakfast patio. Great place if you don’t want to spend to much time in your room apart from the food sleep

Stayed in July 2022

sometimes the water wasn’t really hot, but it was okay, not an issue really.

centrally located and spacious rooms.

Stayed in July 2022

it was very good. no negative comments

gorgeous hotel, maintains the old flavor, but bathrooms are modern and clean. the best combination.

Stayed in May 2022

There was no dryer in the room. The room was located near a passage and the curtains were transparent so people walking by were able to look into the room and see everything. I would recommend to change the curtains.

The hotel had a great location, very near the Cathedral in Cuenca. The hall and common area were beautifully decorated, it was really a pleasure to have breakfast there. The staff was kind and helpful. The place was extremely safe. There was a bell to ring in order to enter the property. The breakfast were delicious with fresh fruits and eggs in various forms.

Stayed in April 2022

The water in the shower was not really warm.

It's a traditional old hotel with a lovely style, not over-renovated. Very friendly staff and breakfast exceeds the expectation. The location in the middle of the old town is perfect.

Stayed in March 2022

old building, lots of character

Stayed in March 2022