Breakfast was very average. Additionally we pre organised a walking tour with the hotel prior to arriving and they had no knowledge of this.

Great hotel in the heart of the old town. Very comfortable rooms and bathrooms.

Stayed in August 2025

The place is BEAUTIFUL and the staff bends over backwards to make your stay perfect.

Stayed in August 2025

Beautiful hotel with lovely staff and an amazing breakfast

Stayed in August 2025

Location. Staff friendly

Stayed in July 2025

This is super minor - we booked Rm 23 - one of their big, spacious rooms on the top floor (also note there's only stairs - but they have porters) - the room didn't have a real window view which we greatly missed. But we were close to the spiral staircase up to the stunning Mirador Lounge with its huge window. My husband would go up there to read at the end of the day. Everything was quiet - for the most part. This is not hotel's fault but a few adults - think they were organized groups - were quite loud late at night and very early in the morning - like 4am. The sound travels straight up the open courtyard to the rooms. The hotel has signs posting quiet hours, so I wished the staff had enforced it.

Beautifully restored, relaxing historic hotel just a short walk to the the main squares of the old town. After days in sandy beach flats in Galapagos, we felt spoiled here with a huge room, double bathroom sinks, rain shower, robe and slippers, and umbrella etc. Very comfortable. We loved the daily complimentary afternoon/evening tea and snack, and they sometimes also had chocolate tasting demonstrations in the atrium in late afternoon. The staff were helpful calling taxis (sometimes there is a wait, esp on weekends so give enough time) and they have security guards walk you to the car. Note - ubers and cars without tourism licenses may have trouble accessing the historic street so you may have to walk out a bit for dropoff or pickup. But staff are always willing to help with this. I tried to pick a neighborhood that was walkable and this was - the colonial streets are filled with touristy vendors, merchants, little shops, bars, clubs and restaurants - saw lots offering the local tasty canelazos drink and gigantic (gigante) empanadas. It is a bit empty on weeknights but the tourism police have an office down the street so it didn't feel overly dangerous when we walked around a bit at night. Weekends are much more busy. I didn't try the hotel restaurant but it looked cute. There's a well known restaurant right next door - Casa los Geranios - must try the local potato stew soup that's served over a fire and the unique fig cheesecake dessert!

Stayed in July 2025

The location presents some difficulty to drivers wishing to access the hotel entrance, but this can be overcome with a little ingenuity.

This hotel is beautiful, wonderfully comfortable, superb in every respect. Of special note is the excellent food served in the hotel restaurant.

Stayed in June 2025

We had no problems at all, but taxi drivers kept warning us of how dangerous the area is.

Beautiful property with friendly staff.

Stayed in April 2025

Amazing location, great friendly helpful staff

Stayed in April 2025

Once in the enormous doors the place opened up to a beautiful welcoming room with plants and high ceiling where the upper floors could be viewed. In the back was a comfortable sitting area great for gathering with friends and having a cocktails or tea. They even had small sandwiches on hand. We ate at the restaurant for dinner and breakfast. Both delicious. As it was election on Sunday our street life was very quiet but we were told it has wonderful restaurants and bars. The location is very close to all the sites in this beautiful colonial city. I would stay there again!!

Stayed in February 2025

Great helpful stuff, marvelous everything!!!

Stayed in January 2025

beautiful old building, gorgeous, well-appointed rooms, cozy, inviting lounge and charming little breakfast room. The staff were absolutely exceptional in every detail. We will be back!

Stayed in January 2025

Staff concerns about safety at night was disconcerting.

Great boutique hotel within walking distance to all the Historic District sites. Friendly and helpful staff with attractive accomodations.

Stayed in January 2025

We were told on our first morning that breakfast was not included. At departure, when paying our bill, I noticed that the statement said 'breakfast included' and the staff member confirmed then that we had breakfast. It was a bit disappointing that we've been given the wrong information. Luckily we only stayed 3 nights, but still... we could have avoided the expense of eating breakfast out.

This is a beautiful property at a great location. We had the junior suite which was very spacious. We didn't realise that we were staying right at La Ronda, and how busy the street gets in the evening, until we arrived. We were a bit concerned that it'd be very noisy at night, but we couldn't hear a thing from our room. It was a pleasant surprise. I should note though that our room didn't face the street, so I can't comment on rooms that do. It was also great to have security staff at the door, especially when the street was very busy at night.

Stayed in December 2024

Only drawback is the shower could be better designed with a screen to keep water from splashing into the the bathroom. And a bathtub would be nice after a whole day of sight seeing in Quito. (Maybe they have rooms with bathtubs, just not my room).

The Hotel is a Spanish Colonial House with a beautiful courtyard, located on Calle de la Ronda - one of the most charing streets in Old Town Quito. It's a 5 min walk to the Santo Domingo Church and easy walk to the Central Plaza and other historic landmarks in Quito. The staff of the hotel are welcoming and friendly, breakfast is buffet with many choices of fruits. The rooms are spacious with traditional decoration, the bed is firm and large (I prefer firm beds). I highly recommend this hotel, and would stay there again for future visits to Quito.

Stayed in January 2025

Stairs no elevators however hotel staff carries your bags.

Great quiet location. The staff was friendly & helpful.

Stayed in December 2024

Nothing

Everything

Stayed in November 2024

Nothing really. It is a lively street on a Friday and Saturday evening but that means you have great local restaurants on your door step. Didn’t keep us awake.

Really friendly and helpful staff. Felt very safe and they couldn’t do enough for you. Booked taxis, helped with airline issues and always there to greet you and answer questions. Delicious breakfasts, comfy beds and super location. Highly recommend!

Stayed in December 2024

Nothing really. Friday and Saturday nights a little bit lively in the street.

Everything! We(2 couples in our 60s) used the hotel four times during our stay in Equador. In between trips to Galapagos, the highlands and Amazonian jungle. Every time it was fantastic.

Stayed in November 2024

The hotel is on a busy street so Friday and Saturday nights can be busy and a little bit noisy but equally great atmosphere and lively local restaurants.

Great location. Super friendly and helpful staff. Fabulous breakfast with a lovely selection of fruit and made to order eggs. Comfy lounge area with complementary tea and cake at 4pm. The biggest and comfiest best ever!

Stayed in November 2024

It was a bit dark and gloomy downstairs. They needed better lighting in the lounge area for reading.

The staff were wonderful. It was very clean and felt safe as there were political demonstrations in the area when we were there. There was free tea and cakes at tea time. The food was good .

Stayed in November 2024

History service food and location

Stayed in October 2024

There was nothing we dI'd not like

The breakfast is excellent,so much choice Other meals were superb too

Stayed in September 2024

Very hard to complain about anything....as this place is a definite 'must stay' for a Quito Old Town visit. I'd say, although the breakfast was very good, I thought $14/person for Ecuador was a bit pricey.

The location was amazing, right in the heart of Old Town. The room had the largest bed I've ever seen in my life. Loved the nice HOT shower! The breakfast was amazing, fresh, great selection and delicious. The staff were incredible. Had tea, coffee, and sandwiches and pastries gratis late in the afternoon in the lobby, nice touch to hold us over until dinner. Also, loved the filtered water fill stations on each floor!

Stayed in August 2024

Scary at night off property

Cool place

Stayed in July 2024