The access road was closed the day we got there. We needed to take an alternative route, which was much longer than expected

Super nice staff, good meals, very nice property

Stayed in August 2025

Cannot recommend this place highly enough for a stay near Otavalo. Wonderful facilities and grounds, and exceptionally helpful staff. It's nice to be in a quiet location but still easy to travel into Otavalo or many other day trips in the area. They were very helpful in organising taxis!

Stayed in August 2025

Nothing!

It’s a beautiful property - and a very friendly and helpful staff. The fire in the fireplaces and hot water bottles in the beds were my favorite! Right behind the great breakfast and delicious coffee. I would book here again in a minute. There is a bit of construction on the way to town - but it didn’t slow us down getting there and back. So, book now - it’s a wonderful place to stay.

Stayed in May 2025

Nothing

Beautiful setting on 4 hectares with fabulous flowers, trees, lawns and gardens. Peaceful and very quiet. Hot water bottles in beds and lit fireplaces every early evening. Gracious and elegant.

Stayed in February 2025

The road to get the place

Staff

Stayed in November 2024

There was no hot water in the shower but we mentioned it to the owner and he was going to check into it. It seems that was unusual.

The property is stunning, with palm trees and tropical plants, an organic garden, and animals (llamas, guinea pigs, and friendly dogs). The architecture is unique and the rooms very comfortable. The staff are all very friendly and helpful (even calling taxis and storing luggage after check out). They brought hot water bottles to put in the bed to keep you warm at night. How special! There was a fire in the fireplace at breakfast. The breakfast was delicious, giving you a choice of two out of three options (fruit with yogurt, eggs/bacon/ham, or pancakes) along with a hot drink (tea, coffee, hot chocolate), rolls, and fresh squeezed fruit juice. Much of their food is grown right on their property. The tour of the garden is amazing, so many varieties of plants and flowers. They have pet guinea pigs and three llamas plus two very friendly dogs. We called taxis when we needed to get to town (about 10 min from downtown Otavalo) or to visit Cuicocha National Park (about 25 minutes). We definitely recommend staying at Las Palmeras Inn if visiting Otavalo, Ecuador.

Stayed in December 2023

The dinner menu doesn’t have much options.

The hostería is beautiful and clean.

Stayed in December 2023

Nothing.

Great place. Loved the room, the grounds, the fireplace! Food and service were both excellent.

Stayed in November 2023

occasional barking neighborhood dogs

beautiful gardens, serene atmosphere

Stayed in May 2023

Great location, great staff, close to center of Otavalo.

Stayed in April 2023

it was near a place were parties take place and it was noisy, the house was a bit too cold, the menu was not something that called my attention

the old house and the gardens, having a chimney, the games room, pets accepted, breakfast

Stayed in March 2023

We loved the fireplace in the room and the hot water bottles they put in your bed at night. The property is beautiful and we enjoyed walking around the gardens. We also loved the dogs, especially Toby! We miss him!

Stayed in December 2022

We booked this hotel at short notice after a long day in the Andes. It is super peaceful, the rooms are separate cottage like buildings with a log fire, which was lit for us whilst we had dinner, so returning to a toasty warm room after dinner was a delight. The restaurant is a fine dining experience, but priced remarkably competitively. The only possible down, was there was no WiFi in the room, albeit available in reception, and our local cell service provider also had no service. But a night without distractions from the outside world was kind of refreshing, we should try it more often.

Stayed in November 2022

The rooms were not up to the standard for a 4 star hotel, more a 2 star hotel.

The garden, the service minded staff, the food.

Stayed in December 2024

Stinky detergent sheets

Beautiful gardens and main building

Stayed in September 2023

everthing was fantastic. staff, accomodations.

Stayed in February 2023

everything was perfect.

The staff was wonderful. They worked very hard to make everything perfect. They came at dinnertime, and lit a fire and placed hot water bottles in the bed.

Stayed in February 2023

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in June 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in July 2022