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Reviews of Hotel Sierra Madre 3 stars

Veintimilla 464 y Luis Tamayo, 170150 Quito, Ecuador

#94 of 154 hotels in Quito

Guests' Choice

Review score

Based on 26 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 - 21

  • Reviewed: 2 March 2017

    7.5
    Nice place for a moderate price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The room was small and basic, but clean and comfortable. Breakfast was basic, but very good. The hotel was easy walking distance to shopping and other attractions.

    Stayed in February 2017

  • Reviewed: 13 April 2018

    9.6
    A big king sized bed
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A big king sized bed

    Stayed in April 2018

  • Reviewed: 25 March 2018

    8.8
    The staff is very nice and helpful, they make almost...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The staff is very nice and helpful, they make almost everything possible.

    Stayed in March 2018

  • Reviewed: 11 March 2017

    10
    Nice place to stay in Quito
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Breakfast was somewhat simple

    hotel had a local homey feel.

    Stayed in March 2017

  • Reviewed: 6 November 2016

    8.3
    Friendly and helpful staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly and helpful staff

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 10 April 2016

    7.9
    Sierra Madre is near bus lines, the Mariscal area, and a...
    • Leisure trip
    • Group

    Often quite noisy due to traffic, sirens, etc.

    Sierra Madre is near bus lines, the Mariscal area, and a variety of eating places. Staff there were pleasant & accommodating, rooms spacious.

  • Reviewed: 18 March 2016

    6.3
    Nice old style Spanish house.
    • Leisure trip
    • Couple

    1. Breakfast and service. Quite poor, monotone, tables not done, staff enjoying themselves in the kitchen. Of three breakfasts, twice I had to ask for buns, once for coffee. 2. Shower. The worst I ever had. No floating water, just a few drops. Last night there was no hot water (we needed shower after extensive day) and the staff was absolutely helpless. 3. Wifi, tragically slow, off and on, practically useless. Staff didn't help, even worst, they blamed ... guests and users. 4. Room layout. No desk, no chair, useless drawer, the safe on key (instead code).

    Nice old style Spanish house. Good location, close to Foch, 25 minutes walk to Old City. Most of staff polite and helpful. Quiet area. Balcony with Pichincha Volcano view. Good for one night, but I will not stay in this hotel again.

  • Reviewed: 15 March 2016

    10
    The staff was exceptional (especially Daniella and Freddy)!
    • Leisure trip
    • Couple

    The staff was exceptional (especially Daniella and Freddy)! Rooms 11 and 12 are a bit of a hike to get to (up 3 flights of stairs), but absolutely worth it! The rooms are beautiful and cozy, and the views from the balcony are spectacular!

  • Reviewed: 14 February 2016

    9.6
    Very large, clean room with mini-fridge and a small safe.
    • Leisure trip
    • Family with older children

    Wi-fi was a bit slow on the third floor but only a problem with videos.

    Very large, clean room with mini-fridge and a small safe. Large, bright bathroom. Private patio. Good, relatively quiet location just a few blocks from all the action and restaurants in new town. Cool, drinkable water available from water cooler in the hall.

  • Reviewed: 6 December 2015

    9.2
    Very friendly and helpful staff.
    • Leisure trip
    • Couple

    The rooms were a bit cold when it was damp and cold outside

    Very friendly and helpful staff. Good location, close to but just outside the Marsical and felt safer for this. Free filtered water.

  • Reviewed: 7 October 2015

    10
    The Staff were all lovely and extremely friendly even when...
    • Leisure trip
    • Couple

    The Staff were all lovely and extremely friendly even when the language difference was a problem. We missed breakfast one morning and they got everything out again and cooked us fresh eggs with a cheery smile it was not problem.

  • Reviewed: 25 July 2015

    • Leisure trip
    • Family with older children

    Airport pick-up and transfer to the airport did not go so smoothly, pick-up did not wait as our plane was late, also pic-up to airport was late over 20 minutes.

    Great people, friendly and helpful. Clean comfortable place, with interesting travellers.

  • Reviewed: 20 May 2015

    9.2
    The staff are all very friendly and helpful, the rooms are...
    • Solo traveller

    The staff are all very friendly and helpful, the rooms are lovely. Very close to restaurants and bars. Would very happily stay here again and recommend to others.

  • Reviewed: 18 March 2015

    7.9
    WiFi was fairly fast and reliable
    • Leisure trip
    • Solo traveller

    WiFi was fairly fast and reliable In a quiet area but close to plenty of food options... 5 min walk to Koch Square Staff were very friendly and helpful

  • Reviewed: 19 February 2016

    8.3
    Friendly,helpful staff.
    • Leisure trip
    • Group

    Friendly,helpful staff. Good breakfast . Good location for most sites, galleries.

  • Reviewed: 10 November 2015

    4.6
    The location.
    • Leisure trip
    • Group

    Welcome was so cold like the weather when we came. The receptionist which was the host was useless, unhelpful... Bad experience.

    The location.

  • Reviewed: 5 October 2015

    10
    The staff were very helpful and friendly.
    • Leisure trip
    • Couple

    The staff were very helpful and friendly.

  • Reviewed: 22 September 2015

    7.9
    staff is considerate
    • Leisure trip
    • Solo traveller

    staff is considerate

  • Reviewed: 26 August 2015

    9.6
    pleasant.
    • Leisure trip
    • Group

    pleasant.

  • Reviewed: 16 August 2015

    7.5
    Excellent value and proximity to Plaza Fosh.
    • Leisure trip
    • Group

    Wifi is spotty in rooms.

    Excellent value and proximity to Plaza Fosh. The upstairs rooms have large patios so I recommend to ask for these rooms.

  • Reviewed: 2 August 2015

    10
    Very clean and great Latin American theme.
    • Leisure trip
    • Solo traveller

    Very clean and great Latin American theme. Shower was great

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 21

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