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  5. Reviews of Hotel Twin Galápagos

Reviews of Hotel Twin Galápagos This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Puerto Ayora, Bellavista Barrio los Túneles , 200350 Puerto Ayora, Ecuador

#34 of 53 hotels in Puerto Ayora

Guests' Choice

Review Score

Based on 20 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    7.9

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.6

  • Free Wifi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 20

  • Reviewed: August 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    A taxi is required to get to the main city

    The place is higher than the main city and it was a great shelter during the tsunami alert. They sent a driver to take us from the city at night and this was helpful. The room is big , tasty breakfast . Pleasant to stay.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    It was a lovely short stay after travelling for some time.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    I liked everything.

    The breakfast was lovely with beautiful fresh fruit. When we arrived, the host sorted a cab for Porta Aroya (Santa Crus Island) where we spent the day. The hotel is located in beautiful quiet surroundings with plants. We only spent one day and night, but it would have been nice to stay longer. The hosts were helpful and organised a taxi to the Baltra airport.

    Stayed in June 2025

  • Reviewed: July 19, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I hated to leave.

    I adored my time here. I would have loved to stay more days. The property is so beautiful and comforting. The staff was so kind and accommodating. The food was great. They arranged all tours and transportation. They even did our laundry. I can't wait to come back.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    The bedroom did not have air-conditioning, and coordinating pickups was complex, as they tried to sell additional services, with unclear costs.

    Centrally located hotel for a few activities we had planned.

    Stayed in June 2025

  • Reviewed: May 27, 2024

    10
    This hotel was recommended to us by a friend and now we will GLADLY recommend this hotel to others.
    • Leisure trip
    • Family with young children
    • Twin Room with Garden View
    • Stayed 2 nights

    We were provided a wonderful meal the first night we arrived; the cost was not shared with us until we received the notification on our bill the following day. The meal was amazing, so I don't want to reflect negatively on that. It's just a good idea to let guests know ahead of time what they will be paying.

    Jose provided excellent recommendations for economic tours - he made the arrangements for us and explained what would make our short visit most meaningful.

    Stayed in May 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff is wonderful and clearly enjoy what they do. Because it is away from the busyness of the downtown area, it has a quiet retreat feel. I also enjoyed seeing the garden from my room.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Just the perfect place to stay.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The nature around it.

    This property is located at a walking distance from the lava’s tunnels, and if you love the nature this is the right place to stay.

    Stayed in April 2024

  • Reviewed: March 12, 2024

    10
    A great place to relax and enjoy nature in the Galapagos inland
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Nothing

    Natural setting

    Stayed in March 2024

  • Reviewed: August 27, 2023

    8.0
    Really peaceful beautiful place
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location. It was a shame it was so far out of town

    Lovely place with really friendly helpful staff

    Stayed in August 2023

  • Reviewed: October 29, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    comfortable place. very kind and helpful hosts. highly recommend .

    Stayed in October 2022

  • Reviewed: October 25, 2022

    10
    excellent
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe a mosquito net because I saw some mosquito flying next to me and fan during summer time.

    Its quite and far from noisy crowd. The sound of forest and animals are the only sound I hear.

    Stayed in October 2022

  • Reviewed: October 8, 2022

    10
    My trip to galapagos
    • Leisure trip
    • Solo traveler
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    That i couldn't spend more time there;)

    Maria jose the host was so kind she really makes you feel welcome i had a great time highly recomend this place..

    Stayed in October 2022

  • Reviewed: February 21, 2024

    1.0
    Don't make the mistake to get yourself in this trouble!!! ☠️☠️☠️💣💣💣
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 10 nights
    • Submitted from a mobile device

    ‼️‼️‼️ It was my dream to visit Galapagos Islands, it became a nightmare and trauma 😭😭😭 Please, read the whole review!!!

    This place is a complete scam and a waste of money, nothing is true to what is said in the presentation and neither are the pictures. The location is in the middle of nowhere and you are forced to eat overpriced and small portions of home cooking, what they call a "restaurant ". The whole place is like a floor-to-ceiling construction site, which is full of mold. The mold starts in the garden and the whole building is full of it, even the bed felt wet. We didn't even want to take a shower because there was mold everywhere and it immediately started affecting our breath. Also, at night the place is full of black worms that come from everywhere; from holes in the wall and under doors, to spend the night. The atmosphere is twisted and strange. Upon arrival, we were shown three different apartments, all of which were unfinished. In the end we got 2 different, half rooms, which were empty, they didn't even have a wardrobe, just beds. The "fully equipped" kitchen was a sink, we got some extras when we asked for them: 4 plates, cutlery and 2 cups that we didn't do anything with because there wasn't even a microwave. We got the refrigerator and the safe by asking. At the same time, we were sold "island tours" for 300€/person, which our friends got from the travel store in Puerto Ayora for 30€/person. A creepy place, like from a horror movie and a truly traumatizing experience. We don't understand how booking.com usually even markets such a place, at least it doesn't take responsibility for anything. This place shouldn't exist, they are playing with people's health...(whole Galapagos Islands is just a robbery though...)

    Stayed in January 2024

  • Reviewed: November 23, 2022

    5.0
    Good price for what you get
    • Leisure trip
    • Group
    • Twin Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    it’s 10 min far away from the downtown, take you there is $5 trip. one thing I didn’t like is my watch missed in the hotel. called them but said it was not there. so keep your things very well. the bed have to change cause they are old but all days are clean when you back at night

    it’s quite, the staff is really good and help you in everything.

    Stayed in November 2022

  • Reviewed: November 14, 2022

    2.0
    Desaster
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. No welcome from the owner. The only sentence pronounced was: please pay asap. 2. Location is isolated. 3. No staff except 1 lady who doesn't speak any other language except local Spanish. 4. No menu. Food is provided without any choice. 5. No extra blanket. 6. Not clean. 7. NO VALUE FOR MONEY. 8. The pictures do not represent reality.. This is not a hotel!! Just people providing a location to get money. Not even worth 1 star !!!!

    A roof and 4 walls

    Stayed in November 2022

  • Reviewed: April 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: March 23, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: November 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: January 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in January 2023

Showing 1 - 20

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