Reviews of Arensburg Boutique Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Lossi 15, 93816 Kuressaare, Estonia

Loading
Guests also reviewed these properties:
Sunny Beach, Bulgaria
Kato Daratso, Greece
Peterlee, United Kingdom
Inzell, Germany
Petrovac na Moru, Montenegro
Rome, Italy
Saint-Paul-de-Fenouillet, France
Uroa, Tanzania
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: September 2, 2025 · Stayed in August 2025
Verified reviewHotel spa is closed till October 15th. But nobody informed about it
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewThat hotel difnt told that spaat the hotel is under construction
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewLocation
Bed - way too soft, Breakfast used to be fantastic - not anymore. Didnt mention that the spa was under renowation, but we did get a voucher for spa 550m away somewhere, that was simply too much hastle so we didnt get to enjoy it.
Reviewed: August 29, 2025 · Stayed in June 2025
Verified reviewReviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 22, 2025 · Stayed in August 2025
Verified reviewI really appreciated the free early check-in, which made my arrival much more comfortable. The staff were very friendly and welcoming. Great location, easy to get around, and the breakfast buffet was varied and delicious.
The rooms and hotel are in desperate need of refurbishment and a proper deep cleaning. Our room was very dark with only one window, so there was almost no natural light. The spa was disappointing, with just a small sauna, a small pool, and a jacuzzi. The pillows and bed were also uncomfortable, which affected sleep quality.
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in July 2025
Verified reviewLittle spa with saunas and swimming pool.
Most of saunas were separate for men and women. One sauna was in the open area.
Reviewed: August 8, 2025 · Stayed in July 2025
Verified reviewReviewed: August 6, 2025 · Stayed in August 2025
Verified reviewLocation is brilliant. Good breakfast. Have parking.
At first floor in old building was bad smell, didn’t have the air conditioner. Spa is just a pool and some saunas.
Reviewed: August 5, 2025 · Stayed in August 2025
Verified reviewReviewed: August 5, 2025 · Stayed in August 2025
Verified reviewWe had an enjoyable stay at the Arensburg Boutique Hotel & Spa during our visit to Saaremaa. The location is fantastic – right on the main street of Kuressaare’s charming old town and just a short walk from the castle. The hotel has a lot of character and historic charm. Our room was spacious, with comfortable beds and a peaceful atmosphere. The staff were friendly and welcoming, and the breakfast was very good, offering a nice variety of options. The spa area was relaxing and never too crowded – a great way to unwind after a day of exploring the Island.
That said, some parts of the hotel do feel a bit dated and could benefit from a refresh. It doesn’t take away from the experience, but a modern touch here and there would definitely enhance it.
Reviewed: August 4, 2025 · Stayed in July 2025
Verified reviewReviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewSilence and comfort
Ordering one beer and wait for 30 minutes
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewGood location.
We had to wait for the room for two hours although we came one and a half hours after official check in time. In the room there was dirty paper on the bathroom floor. The corridor had a really bad smell. In the spa only two showers were functioning properly (ladies side).
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewExcellent location, friendly staff, good kitchen and beautiful terrace
Some facilities in need of repair
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 23, 2025 · Stayed in July 2025
Verified reviewReviewed: July 21, 2025 · Stayed in July 2025
Verified reviewLocation, service, spacious room
Spaa, breakfast
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewBasic hotel services
This is absolutely NOT 4 STAR HOTEL. Maybe 3 stars or less. This is NOT A SPA HOTEL although they brand themselves as one. There is only poor corner of pools and sauna. Bathroom was realy out of date. The water pressure was faint, the toilet seat ring was loose, the handwashing bowl didn't drain properly and the air conditioning wasn't functioning in the bathroom. The bathroom was brownish as russian style.
Reviewed: July 19, 2025 · Stayed in June 2025
Verified review