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Reviews of Centrum Hotel Viljandi 3 stars

Tallinna 24, 71008 Viljandi, Estonia

#6 of 8 hotels in Viljandi

Guests' Choice

Review score

Based on 369 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.3

  • Location

    8.9

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    8

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Showing 1 - 32

  • Reviewed: 12 June 2018

    9.6
    *Deluxe room was bright and spacious.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    *Deluxe room was bright and spacious. *Very comfortable bed. *Staff was friendly. *Air condition worked perfectly and there was good temperature in room. *Breakfast was simple but delicious. *Possibility to get late check-out. *Great location.

    Stayed in June 2018

  • Reviewed: 22 January 2018

    8.3
    Freindly staff.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some noise coming outside the window from heating unit or similar. Simple and not very comfortable beds. Simple breakfast.

    Freindly staff. Excellent location. Roomy. Clean.

    Stayed in January 2018

  • Reviewed: 13 January 2018

    7.9
    A cozy place in the center of town which is perfect for seeing Viljandi.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The place felt dated, the beds were too soft, there was no fridge, the breakfast was very basic, the place looks like it needs a refresh.

    The staff was very friendly, it was right in the center of the town, the WiFi was better than expected, there is a little mall right in the same building, you can walk anywhere in the town in around 30 minutes.

    Stayed in January 2018

  • Reviewed: 9 October 2017

    8.8
    Nice visit, 3th time this year.
    • With a pet
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Location, easily to catch, comfort, car parking just outside, food store and other shops downstairs. Only some minutes walk to the theatre. Qiet room, separated beds, just like we orded.

    Stayed in October 2017

  • Reviewed: 9 October 2017

    7.5
    It was ok, all the basic was available.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Breakfast had all the needed basics choise, except that 1.5h before closing everything started to run out and kitchen employee answered that as they will close soon, they will not add more.

    Value for money is ok.

    Stayed in October 2017

  • Reviewed: 11 July 2018

    8.8
    Good sleep but rather expensive
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    pure lightning, surkea näköala

    bed and bathroom was best

    Stayed in July 2018

  • Reviewed: 4 June 2018

    7.1
    Normal hotel.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Normal hotel. +/- 10 minute walk towards old town. Easy free parking in front of the hotel (not next to the hotel!).

    Stayed in May 2018

  • Reviewed: 26 March 2018

    9.2
    Overall good place to stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Breakfast could use a tune-up, but it was OK considering the price.

    Good beds, clean rooms and good location.

    Stayed in March 2018

  • Reviewed: 28 August 2017

    5.8
    Back to the 90-ies
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Time has stopped in this hotel over 10y ago. Everything is just old and tired

    Good location, friendly staff

    Stayed in August 2017

  • Reviewed: 21 August 2017

    8.3
    It was still good!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room, restautant, smell, the door from our room

    Personal, location, price, attitude, breakfast

    Stayed in August 2017

  • Reviewed: 3 August 2017

    4.0
    Never again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really bad room no possibility to open windows. No fresh air terrble.

    Stayed in August 2017

  • Reviewed: 12 February 2017

    9.2
    Easy go !
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfeast

    Bed very good.

    Stayed in January 2017

  • Reviewed: 17 January 2017

    7.9
    1-3 nights stay is ok
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    food

    Location

    Stayed in December 2016

  • Reviewed: 11 December 2016

    8.8
    Bed was too soft and too low.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was too soft and too low.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 December 2015

    4.6
    Nothing, except for location.
    • Business trip
    • Solo traveller

    For 55 Euros you can book a nice 4 star hotel in Tallinn, the capital. Centrum, located in Estonian periphery, is NOT 3 star hotel, but barely 2. For 37 Euro a night, it accounts to scam. The feel is as if it was college dormitory. Internet did not work on my first day, which they fixed only next day afternoon after I complained. TV sets are old showing only Estonian channels. The breakfast was unbelievably poor; another customer told me she had booked Centrum two years ago and it was the same super basic food, and it appears the hotel has come down the hill ever since. On my second night another customer had to wait outside for 1 hour in cold weather, until police was summoned. Why? Receptionist was sleeping and the outside door was locked. It was so bad I moved out after 2 days stay to a different abode, which was the smartest decision, because the other abode charged only 30 euros for a really good quality. I rarely write so much details in my review, but my recommendation to others: if you come to Viljandi stay elsewhere: Centrum is a wash.

    Nothing, except for location. But it is not worth it, considering the price

  • Reviewed: 29 November 2015

    4.6
    -internet connection was very poor;
    • Business trip
    • Solo traveller

    -internet connection was very poor; - at night administrator did not hear the door bell, so i had to wait more the one hour outside to get inside the hotel. When finally i got in the administrator was sooo unfriendly, because i woke her up:)

  • Reviewed: 24 July 2015

    7.9
    Hyvä kaupunkihotelli keskeisellä paikalla, respa auki - ja...
    • Leisure trip
    • Couple

    Huone pienehkö...

    Hyvä kaupunkihotelli keskeisellä paikalla, respa auki - ja myynti siellä - läpi yön juhannuksenakin. Polkupyörät vietiin hissillä ylös konferenssisaliin.

  • Reviewed: 29 June 2015

    7.1
    Hotel has a great location in the centre of the city and...
    • Leisure trip
    • Couple

    Mediocre staff showing out that customers annoy them with their presence at the hotel, poor breakfast

    Hotel has a great location in the centre of the city and lots of parking spaces

  • Reviewed: 29 March 2016

    10
    Everything - Good place to stay!
    • Leisure trip
    • Couple

    Everything - Good place to stay! And with good music - there was a party!

  • Reviewed: 21 December 2015

    7.1
    Good location!
    • Business trip
    • Couple

    Good location!

  • Reviewed: 14 December 2015

    5.8
    Location
    • Business trip
    • Group

    Breakfast

    Location

  • Reviewed: 1 December 2015

    10
    Very kind staff, not fancy but clean and nice hotel.
    • Leisure trip
    • Couple

    A bit poor breakfast.

    Very kind staff, not fancy but clean and nice hotel.

  • Reviewed: 6 October 2015

    7.1
    Spacious room
    • Business trip
    • Group

    Too many TV canals, breackfast could be better. Too soft bed.

    Spacious room

  • Reviewed: 3 August 2015

    7.9
    Situation in town.
    • Solo traveller

    Situation in town. Close to bus stop

  • Reviewed: 7 July 2015

    6.7
    Nice room, huge bed, clean
    • Leisure trip
    • Couple

    Hot in the morning; breakfast was poor

    Nice room, huge bed, clean

  • Reviewed: 27 June 2015

    9.2
    Simplicity of stay, late check out was free and easy to book.
    • Leisure trip
    • Group

    Poor breakfast.

    Simplicity of stay, late check out was free and easy to book. Central location of hotel in Viljandi.

  • Reviewed: 26 June 2015

    7.1
    Very comfortable bed
    • Leisure trip
    • Group

    Not enough selection of food.

    Very comfortable bed

  • Reviewed: 21 May 2015

    8.8
    Helpfull staff
    • Family with older children

    Helpfull staff

  • Reviewed: 5 May 2015

    7.5
    Good car parking, view to town, peacefull hotel.
    • Leisure trip
    • Solo traveller

    Poor breakfest.

    Good car parking, view to town, peacefull hotel.

  • Reviewed: 15 March 2015

    6.7
    Food
    • Business trip
    • Solo traveller

    Food

  • Reviewed: 25 January 2015

    6.7
    The italian restaurant upstairs was surprisingly good.
    • Business trip
    • Couple

    State of maintenance. Broken window, hole in the carpet. Towels need to be renewed..

    The italian restaurant upstairs was surprisingly good.

  • Reviewed: 19 January 2015

    9.2
    Superb location, right next to bus station.
    • Business trip
    • Solo traveller

    Bit too noisy outside to have a good long sleep.

    Superb location, right next to bus station.

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 32

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