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Reviews of Meresuu Spa & Hotel 4 stars

Aia 48a, 29023 Narva-Jõesuu, Estonia

#7 of 25 hotels in Narva-Jõesuu

Guests' Choice

Review score

Based on 3850 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.7

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Showing 1 - 75

  • Reviewed: 14 July 2018

    10
    Excellent location and facilities, views, beach...
    • Leisure trip
    • Couple
    • Junior Suite with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    View from upper floors is amazing (consider the private sunset dinner they offer there). Go for a morning swim and the endless sandy beach is entirely yours. Staff was kind and flexible to accommodate any of our wishes. Be aware of the local mentality here, which can appear as shy or closed, so just ask, and they are happy to help. Room was very clean and bed very comfortable. Breakfast ordered to the room was also great.

    Stayed in July 2018

  • Reviewed: 20 May 2018

    7.5
    Good spa area for family with children.
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 1 night
    • Submitted via mobile

    Family room was quite small. It seems bigger on pictures.

    Good spa area with many saunas for every taste. Ok gym for simple workout but not for serious training.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    9.2
    Will visit again
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Does not have any entertainment(bowling, minigolf etc etc)

    Good comfortable rooms, very cost efficient. Spa had nice sauna rituals, all in all a great stay.

    Stayed in May 2018

  • Reviewed: 24 April 2018

    7.5
    Nice place for a relaxing weekend
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Not really clean rooms (toilet was not clean enough, dust). People jump to the outside pool after sauna rituals without having a shower.

    Amazing atmosphere and sea air. Marvelous view from 9th floor. Cozy and comfortable spa zone with wide range of entertainments. Salt sauna is really great!

    Stayed in April 2018

  • Reviewed: 8 April 2018

    5.8
    Bad rooms, breakfasts and service but nice SPA
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Disgusting food in the restaurant and breakfasts, reception girls not very friendly. Rooms are quite old. Hotel has 4 stars but they don’t have water in the rooms. So we think it’s a 3 stars hotel with a nice SPA zone.

    Spa zone

    Stayed in April 2018

  • Reviewed: 4 April 2018

    9.2
    Lovely place
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Food from a la carte menu was very salty or no salt at all.

    Sauna was very good, lots of variety. Beautiful room, very good buffee. Pancakes in the morning:)

    Stayed in April 2018

  • Reviewed: 31 March 2018

    7.9
    the SPA center is beautiful.
    • Business trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 6 nights
    • Submitted via mobile

    The ladies at the reception was funny.. they didnt greeing BACK, it was an a normal every day. They didnt help us at all. The staff is very unhelpfulness. The Internet connection isnt working on the 5. floor. The breakfast every day is the same.

    the SPA center is beautiful. A lot of activities, saunas.

    Stayed in March 2018

  • Reviewed: 21 March 2018

    7.5
    Amazing spa facilities
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Was a bit annoyed that king bed had two single duvets. Also, bathroom not as pristine as one would expect. We had dinner at the buffet, which was the only option available. It was ok, but would love to have other options or a'la carte menu.

    Room was basic, but comfortable. Spa facilities included in the stay were amazing! We soaked for hours! Would recommend going even if not staying in hotel. They even had staff capable to communicate in Estonian, which is a bit of a rarity in that side of the country.

    Stayed in March 2018

  • Reviewed: 19 March 2018

    9.2
    Great breakfast and the dinner too.
    • With a pet
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    The bathroom was quite strange as the shower was located the first thing from the door.

    Great breakfast and the dinner too. Lovely room. Hotel easy to find and the spa was excellent.

    Stayed in March 2018

  • Reviewed: 10 March 2018

    2.5
    We were expecting more and they failed to deliver
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    I am the type of person who does not give feedbacks because I dont see any value in doing so. But this time I might help other people to become aware of the downsides of this hotel. To start with the staff, they did not speak the national language or they spoke it very poorly and we had difficulties to commincate with the hotel staff. Secondly they did not have any slippers for hotel guests, you had to buy one from the front desk which is okay if the room rates wouldnt be so expensive, you would expect to have slippers when you pay over 120€ per night. And this comes to another part of the price, for us it was just too expensive for a hotel which is 10yrs old and you can see it everywhere you go, its just a tired old spa hotel desperately in a need of a renovation. They had problems with electricity when all the lights were off on our floor and phones in the hotel room and as well as in the corridor were not working. Hotel room was too small and had a cheap decoration for that kind of price tag. A la carte dinner was only possible after dinner buffee and I assume that it was in the same place so no elegant restorant nor the lounge which they do have but this is not a lounge rather than a basement disco bunker. Coctails did taste better in spa than in the bar which was hard to belive, I guess this comes down to the staff competence level. There where no private or quiet spots in the hotel or in the spa, only few spots in the spa but no 18+ spa where you could enjoy privacy without the noise and ramble. I would definitely recommend other spas that are nearby which have these private places, restaurants where you could dine and also lounges where to relax and enjoy nice music with a great view and all that with a smaller price tag.

    Food tasted great for a buffee

    Stayed in March 2018

  • Reviewed: 29 January 2018

    6.7
    Water center worth it, the rest not
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    The attitude of staff will "kill" this hotel at some point. A lot of customer relationship training required and mental therapy as well, to change the way some staff see the world around them. Taking into account that the property shows quite some signs of usage over the years, the staff "should make it happen" for the guests, so that they would have good memories to take from here. Otherwise the idea will fail. Restaurant staff and kids room staff awful. One service lady in the restaurant managed to screw up our dinner so bad, that another one (God bless you, Natalja) had to deal with the situation (promised free deserts to our company of 5 people) and apologize for her colleague. Prices in the restaurant are too high for the level of food served. Chef has definitely lost his/her imagination if there ever was one. Considering that there is a place (Traffic) just across the parking with very good food and prices, Meresuu should re-think its conception of the restaurant. Nor buffet or a la carte worth the money (except for deserts in a la carte). Bathrobes in the room had holes in them and replacement provided had a stain on it which cannot be washed away anymore. Just throw away the damn thing, don't give it to the guests - its basic!

    Reception ladies very friendly and helpful. Water center is good and ice-cream cocktails at the bar are great. Sauna rituals are a good idea.

    Stayed in January 2018

  • Reviewed: 26 January 2018

    6.7
    A very good 3-day-rest with friends, driving from St.Petersburg, to enjoy nice spa and surroundings
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 3 nights

    Hotel is sold as 4 stars but sometimes the reaction and awareness of the staff is sometimes surprising. Also no small bottles of water in the room - you can buy them at the reception, but not cheap, and no tea-boilers in the room. Some wine is sold at the reception and at the restaurant but rather expensive. The nearest store/minimarket is 1,2 km away. Sometimes the animations around the pool are rather noisy. Rooms are not very soundproof between themselves and the corridors (most of the guests are very quite, and staff can be noisy and talk loud when cleaning neighboring rooms).

    Nicely situated near the sandy beach and sea in the small resort Narva Joesuu (Ust Narva in Russia). Good pool complex with seval indor and outdoor pool and thubs and 8 different kind of saunas and hotbaths (hamman, salty, turkish, russian...) so you can enjoy it all year long. Good restaurant (but not cheap) with original creations and presentation. Rooms are rather quite (but because the visitor are quiet). Nice walks to the seashore, surrouding part of the towns and forest around. Nice place to come and spend a few days with family and friends - but be aware it is a place for a rather quiet rest.

    Stayed in January 2018

  • Reviewed: 21 November 2017

    7.1
    Expect to be surprised in both good and bad ways.
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    There were no slippers in rooms which made moving around the hotel and spa area uncomfortable unless you were wise enough to bring your own. The wellness service quality varied a lot depending on the masseuse you were issued. The spa area is not for people who look for a relaxing serene environment. Screaming and splashing children occupy most of the space. The bath facilities feel a bit outdated and suffer from a lack of room.

    The location is superb and Narva-Jõesuu is a wonderful resort town with amazing nature. The staff was friendly, albeit occasionally sloppy. Breakfast was good. The rooms are rather nice for the price range.

    Stayed in November 2017

  • Reviewed: 20 November 2017

    7.9
    The sauna center was quite nice.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    The restaurant area has an old design and its not very inspiring for a nice dinner. Overall the hotel needs to go through the renovation. Not much options for going out in the surroundings.

    The sauna center was quite nice. The hotel is located close to the beach, very convenient, good for long distance walks.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    7.1
    Nice location, Nice room, very good food (from menu), Very...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Personal not very warm Spa overcrowded on Saturday end of afternoon. (pools overcrowded, not enough lounge chairs) Limited choice of the restaurant menu (a la carte, not buffet)

    Nice location, Nice room, very good food (from menu), Very good spa.

    Stayed in November 2017

  • Reviewed: 24 October 2017

    5.4
    Nice spa and sauna area.
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 2 nights

    Instead of a family room that we had booked, we got regular double room where was quite difficult to fit two extra beds. Hotel seemed to be crowded, we needed to wait for the table to eat breakfast.

    Nice spa and sauna area.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    9.2
    Best ever Spa center but would be nice if explained the key/lights system of the hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Not so straightforward of how to operate the light system with the electronic door card they give you at the reception. Took a while to figure out and when asked a housekeeper on the floor she could not help, therefore would be so much better if the receptionists explained how the system works during the check in procedure. selection for breakfast buffet was good but the atmosphere is a bit dark and uncomfy

    Nicely renovated hotel very close to the sea. Good breakfast. One of the best SPA hotel we have stayed, a nice choice of saunas and steam rooms, some free spa rituals every evening, and beautiful relaxation overall

    Stayed in October 2017

  • Reviewed: 18 October 2017

    7.9
    Pools and spa treatments, view from the room, a la carte...
    • Leisure trip
    • Family with young children
    • Suite with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Staff not smiling and not showing any proactive interest to provide their service, especially the girls in the restaurant. Same spa-music all over the house (restaurant could have something else). No place in the room to dry the swimming trunks after spa day.

    Pools and spa treatments, view from the room, a la carte dinner

    Stayed in October 2017

  • Reviewed: 2 October 2017

    7.9
    .
    • Business trip
    • Family with young children
    • Junior Suite with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Impossibility to open the window. Fresh stain of red wine ot carpet. Many people in restaurant and few places, it's very hard to find free. Clean forks and glasses run out too quickly.

    Comfort bed

    Stayed in October 2017

  • Reviewed: 14 September 2017

    5.4
    Review Meresuu
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    Please improve customer service. We've tried to get a written confirmation for my wife's visa. Our written request was ignored. When we called the hotel, we were told we'd gave to prepay the booking in full to get it. The receptionist who was checking us in (lady with black rimmed glasses) suggested we should wait until two, as there were no rooms available - without even checking our details or available rooms. When we asked to check for an available room, we were given the smallest corner room on the 6th floor. After regularly staying at Meresuu for the past five years, we may need to reevaluate our choice of hotel in Narva- Joeusuu.

    Spa, nice quiet place

    Stayed in September 2017

  • Reviewed: 11 September 2017

    8.3
    affordaable aqua center and hotel
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    We went to Melodia for a la carte dinner but the room looked like canteen and not liek a restaurant. No candles or flowers on tables. So if this premises are used as an evening restaurant, it would be nice to make some efforts to make it look like a restaurant but not as cheap canteen. A littel too crowded but we were on Saturday when busses from Russia arrives.

    Nice location, close to the beach. Breakfast was plentiful and coffee was good. Sauna area and salt room was great. Personel was polite.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    9.6
    Perfect for SPA holiday
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    The WiFi connection could be better.

    We checked in on a very rainy August day, it was so disappointing to have a summer day when the weather is terrible outside. But this Hotel with it's SPA offer saved our trip and we enjoyed the Sauna and Pool Area a lot. Breakfast was good.

    Stayed in August 2017

  • Reviewed: 30 August 2017

    7.5
    Bed was comfortable.
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Not enough parking spots. Breakfast was not great -selection is limited and the porridge was lukewarm.

    Bed was comfortable. Very cozy spa with many different saunas.

    Stayed in August 2017

  • Reviewed: 25 August 2017

    9.6
    Nice clean hotel with a cozy SPA.
    • Leisure trip
    • Family with young children
    • Suite with Spa Access
    • Stayed 1 night

    The pillows were very big.

    Nice clean hotel with a cozy SPA. There area several pools and saunas in the SPA (including an outdoor pool) and it also has a small bar in the SPA area. The breakfast was good. The staff was very friendly. Beautiful sea view from our room.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    5.4
    The room is fine, with comfortable bed.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    The staff was not helpful at all. They were unable to help with simple requests, in addition, sometimes I was feeling there was a communication barrier with English.

    The room is fine, with comfortable bed. The Spa is the best thing of the hotel. Nice views

    Stayed in July 2017

  • Reviewed: 22 July 2017

    7.1
    Decent hotel but you get more value in Noorus
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 1 night
    • Submitted via mobile

    Rooms are nicer and overall level of comfort is better in nearby Noorus Spa for the same price

    Spa and sauna area was not too big, but very nice and not crowded

    Stayed in July 2017

  • Reviewed: 13 July 2017

    7.9
    nice hotel for family vacation
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    it was the impression that the staff of the hotel didn't know about my special wishes which were left during the booking of the room on the booking.com. as the spa don't have special hours for children it was always full with children

    good location with nice view

    Stayed in July 2017

  • Reviewed: 24 June 2017

    8.8
    Not for the British Holidaymaker.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 4 nights

    The food was cold until the last day after I had made a complaint,but there is a good choice. No tea making facilities in the room as before was always available when the hotel was under Russian management. No access to snacks or alchohol after 11pm which is not right in a 4star hotel when on Holiday. Especially when ther are no other cafes etc locally open.

    Stayed in June 2017

  • Reviewed: 12 June 2017

    7.5
    Room was nice and spacious, breakfast was nice.
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    They didn't have a twin room ready for us when we arrived though I booked it ages ago. I asked for a late check out through booking.com and they confirmed it but the receptionist said it is not possible.

    Room was nice and spacious, breakfast was nice.

    Stayed in June 2017

  • Reviewed: 17 April 2017

    10
    Relaxing getaway
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Restaurant service was strange to say so: in the evening it was possible to order a-la carte, but we were sitting surrounded by dirty tables, not been timely cleaned, because most people come for a buffet dinner in the evening. Surely, this spoiled the atmosphere a bit. In the morning, the tables were also cleaned quite slowly. And I was totally disspointed by the lack of Easter decorations as it was Easter sunday

    Welness centre was the main reason for choosing Meresuu and it was worth it. Not so crowdy in the pools still, although the parking lot was full. The location is wonderful: in a pine wood, overlooking the Baltic sea. Hotel has panoramic windows in the hall, so all the guests may enjoy the view, while waiting for the elevators - really appreciated this attitude to the Nature

    Stayed in March 2017

  • Reviewed: 24 February 2017

    8.3
    Great spa & friendly staff near to the gulf beach
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    No ability to open windows, some furniture in the bath were a little bit broken (however functioning well). Water temperature isn't stable enough.

    Great breakfast, good buffet dinner. Very good spa, great jacuzzi on open air, near were 2 saunas and ice cold basin on the terrace. Very friendly staff all the wishes were satisfied.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    7.9
    Great spa with medium level service.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    We got the help we needed, but the staff was not very friendly and smily as you would expect from spa employees. The rooms are a bit outdated. Don't expect to get service in estonian, even though it is an estonian hotel :)

    The spa and saunas were great, I liked it very much!

    Stayed in January 2017

  • Reviewed: 25 December 2016

    8.3
    Good position near the beach, even if in winter.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Some details of the room would have to be treated more, for a 4 stars hotel (lights not working, mini bar empty....). Variety and quality of breakfast and buffet dinner are worse a little than in the past.

    Good position near the beach, even if in winter. The free Spa is very confortable, with swimming pools, idro-massages and saunas , as the gym. It is the best thing of this hotel. The room is good and clean. Breakfast and buffet dinner are enough still (even if they were better before). Value for money is acceptable.

    Stayed in November 2016

  • Reviewed: 22 November 2016

    4.6
    cold room
    • Leisure trip
    • Couple
    • Junior Suite with Spa Access
    • Stayed 2 nights

    it that I arrived and our rooms- SUIT room, which cost 150 euro was cold and took 3 hours for him to warm up. And Hotel solution - bring to our room small fan. And there was no apology from the hotel side

    i like SPA

    Stayed in November 2016

  • Reviewed: 17 November 2016

    8.3
    Nice position close the sea, even if in autumn.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Not pleasing was the surcharge of 9 Euros for the room, compared to the price indicated by Booking com.

    Nice position close the sea, even if in autumn. The included access to SPA and sauna services is very good, this is the strength of Meresuu. The room was good, even if some details should be improved (phone and light not working, lack of hotel services card, mini-bar empty), considering that the hotel has 4 stars. Good breakfast and dinner and nice service.

    Stayed in October 2016

  • Reviewed: 16 July 2018

    8.8
    Varied really good breakfast with good coffee.
    • Business trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 2 nights

    Varied really good breakfast with good coffee. Really nice spa area with big number of saunas.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    10
    Really enjoyed my stay, very nice hotel and staff
    • Leisure trip
    • Couple
    • Deluxe Double Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Really enjoyed my stay, very nice hotel and staff

    Stayed in June 2018

  • Reviewed: 21 June 2018

    7.5
    Great location, nothing special in the room, but accurate and clean.
    • Business trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Strange smell in the room

    Great location

    Stayed in June 2018

  • Reviewed: 16 June 2018

    7.9
    Just nice know the staff and location.
    • Business trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    I wanted to stop longer but the hotel was busy.

    It was just nice I have stopped here before I just like it.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    5.0
    Staff on reception !
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Staff on reception !

    Stayed in June 2018

  • Reviewed: 7 May 2018

    10
    Amazing relax
    • Leisure trip
    • People with friends
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and comfortabke rooms, nice service and helpful personal, amazing spa and sauns zone

    Stayed in May 2018

  • Reviewed: 1 May 2018

    8.3
    Family long weekend, enjoyed the clean property and SPA
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Buffet food was average, some service staff was not nice.

    Rooms and SPA clean and nice, a la carte food was good.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    10
    Very good brekfast.
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 2 nights
    • Submitted via mobile

    Very good brekfast.

    Stayed in April 2018

  • Reviewed: 22 March 2018

    10
    Pleasent
    • Business trip
    • Solo traveller
    • Single Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Great spa

    Stayed in March 2018

  • Reviewed: 13 March 2018

    10
    Great stay.
    • Business trip
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Staff was very helpful and friendly. Room was spacious. Spa has great selection of sauna's. Happily recommend the sauna rituals.

    Stayed in February 2018

  • Reviewed: 23 February 2018

    7.5
    Good
    • Business trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Tea and coffee in room Will be good

    Stayed in February 2018

  • Reviewed: 21 February 2018

    7.9
    Room was nice and big.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    0 floor nightclub music was heard in 6 floor room. Spaa showers in changingroom were all not working.

    Room was nice and big.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    9.6
    New saunas are great, especially black sauna.
    • Business trip
    • Group
    • Single Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    New saunas are great, especially black sauna.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    9.6
    Everything
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    Everything

    Stayed in February 2018

  • Reviewed: 31 January 2018

    10
    Happy! Thank you.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Room, spa facilitues, staff, breakfast, location

    Stayed in January 2018

  • Reviewed: 25 January 2018

    10
    Good spa zone, very tasty breakfast.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Good spa zone, very tasty breakfast.

    Stayed in December 2017

  • Reviewed: 17 January 2018

    7.5
    Food, spa, swimming pool, sauna, room was good :)
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    For pregnant woman do not recommend any massage, it`s waste of money

    Food, spa, swimming pool, sauna, room was good :)

    Stayed in January 2018

  • Reviewed: 15 January 2018

    7.9
    Saunas
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Food

    Saunas

    Stayed in January 2018

  • Reviewed: 1 January 2018

    10
    Excellent staff and spa!
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff and spa! Huge + for spa being open late.

    Stayed in December 2017

  • Reviewed: 17 November 2017

    7.1
    Great breakfast
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Some saunas need restoration. Customer service not the best ever

    Great breakfast

    Stayed in November 2017

  • Reviewed: 19 October 2017

    6.7
    nice view from window
    • Leisure trip
    • Couple
    • Junior Suite with Spa Access
    • Stayed 2 nights

    - really bad food - noisy air conditioner

    nice view from window

    Stayed in October 2017

  • Reviewed: 3 October 2017

    10
    No issues with organising baby cot, baby milk etc.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 3 nights
    • Submitted via mobile

    No issues with organising baby cot, baby milk etc. Helpful staff and good facilities.

    Stayed in October 2017

  • Reviewed: 29 September 2017

    8.3
    Dirty sofa in the room was the only disadvantage
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Dirty sofa in the room was the only disadvantage

    Stayed in September 2017

  • Reviewed: 25 September 2017

    10
    Perfect
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    No balcony :(

    Perfect

    Stayed in September 2017

  • Reviewed: 24 September 2017

    10
    Great weekend getaway
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    Spa was great! The room was beautiful and tidy. The staff were nice.

    Stayed in September 2017

  • Reviewed: 20 September 2017

    8.8
    it was good
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 2 nights

    food

    the pool

    Stayed in August 2017

  • Reviewed: 8 September 2017

    8.8
    Lovely place to go and relax, lots of saunas to try.
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Random abandoned building view from outside hot tub.

    Nice baar at the pool area, very nice pina colada.

    Stayed in August 2017

  • Reviewed: 27 August 2017

    7.1
    Spa super
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Longue attente check in

    Spa super

    Stayed in August 2017

  • Reviewed: 19 August 2017

    8.3
    SPA option in hotel was very nice.
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 1 night

    Hotel restaurant price and service was appropriate.

    SPA option in hotel was very nice.

    Stayed in August 2017

  • Reviewed: 21 July 2017

    7.5
    Bang for buck low
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    SPA quality low compared to other Estonian SPA's at this price range Breakfast not quite 4 stars

    Comfy bed, view, helpful staff, beach nearby

    Stayed in July 2017

  • Reviewed: 5 July 2017

    8.3
    Perfect location, great staff, ideal for families with small...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, great staff, ideal for families with small children. Of course spa-zone is big and manifold. We had a really good weekend!

    Stayed in June 2017

  • Reviewed: 1 July 2017

    9.6
    Very good value for a spa weekend!
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    The spa facilities are really good. We liked the new saunas very much. Beautiful location.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    8.3
    Not without drawbacks, but still the best place to stay in Narva-Jõesuu
    • Solo traveller
    • Double or Twin Room with Spa Access
    • Stayed 3 nights

    Buffet lunch and dinner are plain. A la carte dining is OK, but pricey.

    Location

    Stayed in June 2017

  • Reviewed: 12 May 2017

    9.2
    nice spa
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    breakfast can be better

    nice spa

    Stayed in April 2017

  • Reviewed: 1 May 2017

    10
    One City Break
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 1 night

    N/A

    The restaurant staff are brilliant, courteous and very professional.

    Stayed in April 2017

  • Reviewed: 1 May 2017

    7.5
    Very good romantic dinner
    • Leisure trip
    • Couple
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Bad neigberhood, too much old bad hauses

    Very good romantic dinner

    Stayed in April 2017

  • Reviewed: 23 March 2017

    9.6
    Super.
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 1 night
    • Submitted via mobile

    Kõik meeldis. Tütrele meeldis voodi väga , minu jaoks oli pehmevõitu. Saunad olid mõnusad.

    Stayed in March 2017

  • Reviewed: 28 December 2016

    6.7
    Spa was good and even moderized vs last stay.
    • Leisure trip
    • Family with young children
    • Family Room with Spa access
    • Stayed 2 nights
    • Submitted via mobile

    Food was average and there was no bathrobes for kids.....in the spa?

    Spa was good and even moderized vs last stay.

    Stayed in December 2016

  • Reviewed: 27 December 2016

    8.3
    Personal
    • Leisure trip
    • Group
    • Double or Twin Room with Spa Access
    • Stayed 2 nights
    • Submitted via mobile

    Personal

    Stayed in December 2016

  • Reviewed: 23 November 2016

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Spa Access
    • Stayed 2 nights

    A little bit overcrowded on Saturdays

    Incredible wellness center, great SPA, good food

    Stayed in November 2016

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