9.2

Reviews of Schlössle Hotel - Small Luxury Hotels of the World This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Pühavaimu 13/15, Tallinn City Center, 10123 Tallinn, Estonia

  • Deanne

    Reviewed: September 19, 2025 · Stayed in August 2025

    Verified review

    Amazing location in old town. Charming atmosphere and helpful staff. Excellent breakfast . Beautiful comfortable room

  • Phil

    Reviewed: September 15, 2025 · Stayed in September 2025

    Verified review

    Staff were outstanding. Breakfast was very good The ambience in the lounge and breakfast room Location is central to old town

    The room was too small. It was also very noisy from the people in room above, to the extent you can hear everything!! Including them in the bathroom! Extra charge of 8euros for eggs Benedict despite the breakfast being included in price. No reason for this , very disappointing. Restaurant menu was limited in choice so didn't use it

    Property response:

    Dear Phil, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our central location, the ambience of our lounge and breakfast room, and especially the warm service from our staff. At the same time, we are truly sorry to learn that your room did not fully meet your expectations and that noise from other guests disturbed your stay. We also regret the disappointment regarding the breakfast supplement and restaurant menu. Your comments are very valuable to us, and we will review them carefully to improve the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Kind regards, Schlössle Hotel Management

    Dear Phil, Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our central location, the ambience of our lounge and breakfast room, and especially the warm service from our staff. At the same ti… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    September 19, 2025
  • Jonathan

    Reviewed: September 15, 2025 · Stayed in September 2025

    Verified review

    Excellent breakfast experience. Location was wonderful.

    The room was a little too cosy.

    Property response:

    Dear Jonathan, Thank you for your kind words and for choosing to stay with us at the Schlössle Hotel. We are delighted to hear that you enjoyed our breakfast and that our location added to your experience in the Old Town. We appreciate your note regarding the room size. Our historic building features a variety of room categories, and some of them are indeed more intimate due to the hotel’s heritage. For your next visit, we would be happy to recommend one of our more spacious rooms or suites to ensure even greater comfort. It was a pleasure to have you with us, and we hope to welcome you back again soon. Warm regards, Schlössle Hotel Team

    Dear Jonathan, Thank you for your kind words and for choosing to stay with us at the Schlössle Hotel. We are delighted to hear that you enjoyed our breakfast and that our location added to your experience in the Old Town. We appreciate yo… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    September 15, 2025
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  • Onkur

    Reviewed: September 15, 2025 · Stayed in September 2025

    Verified review

    Excellent location just 2 mins walk from the main square in the old town. Also just far out enough that Ubers/taxis can arrive very close to the location. The styling of the rooms is a bit old, but the bed was very comfortable, and the bathroom was quite nice.

    Unfortunately, we had multiple bad experiences with the staff here. We arrived in the morning and messaged the hotel that we wanted to drop off clothes for laundry, but we then found out upon arrival that they sent the laundry for the day because "no one had asked". We then asked about early check-in availability, but we were quoted a higher rate than another couple that walked in after us. Finally, upon check-out, our room was charged for a coffee drink that we did not order. The staff member was unwilling to remove the charge and forced us to pay before we checked out. We will not be staying at this hotel again.

    Property response:

    Dear Onkur, Thank you for your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. Information regarding laundry timings and early check-in options is shared in advance, but we regret if this was not clear enough during your stay. We also apologize for the inconvenience with your invoice, and we are glad the refund has already been processed. Your comments are valuable to us, and we will use them to improve our communication and service. We hope to have the chance to welcome you again and provide you with a better experience in the future. Kind regards, Schlössle Hotel Management

    Dear Onkur, Thank you for your feedback. We are sorry to hear that some aspects of your stay did not meet your expectations. Information regarding laundry timings and early check-in options is shared in advance, but we regret if this was … Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    September 19, 2025
  • Tetyana

    Reviewed: September 8, 2025 · Stayed in September 2025

    Verified review

    Most everything! Outstanding check in and check out staff. Gormet restaurant in basement (not just for the hotel). Gratis Breakfast held in restaurant. Couple of blocks from main town square but far enough to be quiet. Great room and super comfortable bed. Happy with luxury aspect of this hotel.

    Only thing not impressive was that the early morning desk staff wasn't great at his job like the check-in and check-out staff were. Nothing in particular. Just didn't get the same vibe from him.

    Property response:

    Dear Tetyana, Thank you very much for sharing such wonderful feedback about your recent stay with us. We are delighted to hear you enjoyed our central yet quiet location, the comfort of your room, and especially the warm service from our check-in and check-out team, as well as your dining experiences in our restaurant. We are, however, sorry to read that your impression of our early morning service did not match the otherwise high standards you experienced. Please rest assured that we will share your comment with the team to ensure consistency at all times of the day. We truly appreciate your kind words and hope to welcome you back soon for another luxurious stay in Tallinn. Warm regards, Schlössle Hotel Management

    Dear Tetyana, Thank you very much for sharing such wonderful feedback about your recent stay with us. We are delighted to hear you enjoyed our central yet quiet location, the comfort of your room, and especially the warm service from our c… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    September 10, 2025
  • Elya

    Reviewed: September 4, 2025 · Stayed in August 2025

    Verified review
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  • Philip

    Reviewed: September 2, 2025 · Stayed in August 2025

    Verified review
  • Linda

    Reviewed: August 27, 2025 · Stayed in August 2025

    Verified review

    AMAZING Location and the front of the hotel is the cutest house(s) on the street. The staff were nice. Lovely breakfast in the basement. Beautiful living room at reception and they had a fire when the day was cold.

    The rooms vary. Ours was a 'junior suite and VERY expensive, but still felt cramped and wasn't nearly as pretty as the online photos. The A/C was really poor, the full day we were there, the housekeeper didn't come by to clean the room until after we'd gotten back from our day out (4:30pm). They never did bring us the requested decaf coffee. There is no lift for your suitcases, so you will lug those up and down the stairs.

    Property response:

    Dear Linda, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, historic atmosphere, breakfast, and the warm welcome from our team. We are truly sorry to learn that your room experience did not fully meet your expectations. As a historical boutique hotel, each of our rooms is unique in size and layout, and the images on our website reflect the specific room type booked. During the high season, prices are indeed higher due to high demand and limited availability. Regarding housekeeping, we usually schedule service after guests leave for sightseeing so as not to disturb them during the day, and we also provide evening service. However, we are always happy to adjust this upon request through our Front Desk. We regret the oversight with your decaf coffee request and apologize for any inconvenience this caused. As our property is a listed historic building, we do not have a lift, but our team is always available to assist with luggage at any time. We sincerely appreciate your comments and will use them to continue improving our services. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Warm regards, Schlössle Hotel Management

    Dear Linda, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, historic atmosphere, breakfast, and the warm welcome from our team. We are truly sorry to learn that… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 28, 2025
  • Grygorii

    Reviewed: August 27, 2025 · Stayed in July 2025

    Verified review
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  • Sam

    Reviewed: August 25, 2025 · Stayed in August 2025

    Verified review
  • Ricardo

    Reviewed: August 19, 2025 · Stayed in August 2025

    Verified review

    Amazing hotel! Unique and remarkable experience at the heart of Tallinn Old Town. It's worth every penny. Well located, staff is friendly, infrastructure is super - but still keeping an intimate atmosphere that you cannot find in big chains luxury hotels.

    Property response:

    Dear Ricardo, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your experience at the heart of Tallinn Old Town and appreciated the unique atmosphere of our hotel. It is especially rewarding to know that our location, friendly staff, and infrastructure contributed to a memorable stay while maintaining the intimate charm that sets us apart from larger luxury chains. We truly value your kind words and look forward to welcoming you back for another remarkable stay. Warm regards, Hotel Management Schlossle Hotel

    Dear Ricardo, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your experience at the heart of Tallinn Old Town and appreciated the unique atmosphere of our hotel. It is especially rewarding to know tha… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 19, 2025
  • Michael

    Reviewed: August 18, 2025 · Stayed in May 2025

    Verified review

    Everything

    Nothing of importance.

    Property response:

    Dear Michael, Thank you for your kind words! We are thrilled to know that you had such a fabulous stay and that everything met your expectations. We look forward to welcoming you back again soon. Warm regards, Schlössle Hotel Management

    Schlössle Hotel - Small Luxury Hotels of the World
    August 19, 2025
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  • Xiaodong

    Reviewed: August 17, 2025 · Stayed in August 2025

    Verified review

    Luxury design, friendly staff, convenient location.

    Everything is perfect.

    Property response:

    Dear Xiaodong, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed our design, central location, and the friendliness of our team. It is truly rewarding to know that everything was perfect during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Schlössle Hotel Management

    Dear Xiaodong, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed our design, central location, and the friendliness of our team. It is truly rewarding to know that everything was perfect during your s… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 19, 2025
  • Keiko

    Reviewed: August 13, 2025 · Stayed in August 2025

    Verified review

    All staffs were very friendly and very helpful. Especially Patrick helped us with lugguage at check in and check out, he went out to a restaurant in person to check availability for us ( the restaurant didn’t answer calls). Very impressed his service.

    No elevator and there are a lot of staircases.

    Property response:

    Dear Keiko, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location and that our team, especially Patrick, made your stay memorable with his attentive service. We will be sure to pass on your compliments to him – he will be thrilled to know he made a positive impression. We also appreciate your feedback regarding the stairs and lack of elevator. We understand this may be inconvenient for some guests, and we will keep your comments in mind as we continue to improve our facilities. It was a pleasure having you at Schlössle Hotel, and we look forward to welcoming you back on your next visit to Tallinn. Warm regards, Schlössle Hotel Management

    Dear Keiko, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our location and that our team, especially Patrick, made your stay memorable with his a… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 14, 2025
  • Nathan

    Reviewed: August 9, 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Nathan, Thank you for your kind words. We’re delighted you enjoyed our boutique charm, central location, and the hospitality of our team. Your appreciation means a lot to us, and we look forward to welcoming you back soon. Warm regards, Schlössle Hotel Management

    Dear Nathan, Thank you for your kind words. We’re delighted you enjoyed our boutique charm, central location, and the hospitality of our team. Your appreciation means a lot to us, and we look forward to welcoming you back soon. Warm regar… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 13, 2025
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  • Henry

    Reviewed: August 8, 2025 · Stayed in August 2025

    Verified review

    Staff were polite and kind. Hotel was lovely, room was amazing. Bed was so comfortable. Breakfast was phenomenal - probably the best I've had in a hotel ever.

    Property response:

    Dear Henry, Thank you for your glowing review. We’re thrilled to hear that you enjoyed your stay, from the comfort of your room and bed to the kindness of our staff. It’s wonderful to know our breakfast left such a memorable impression — we’ll be sure to share your kind words with our kitchen team. We look forward to welcoming you back for another amazing experience. Warm regards, Schlössle Hotel Management

    Dear Henry, Thank you for your glowing review. We’re thrilled to hear that you enjoyed your stay, from the comfort of your room and bed to the kindness of our staff. It’s wonderful to know our breakfast left such a memorable impression — w… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 13, 2025
  • Amanda

    Reviewed: August 7, 2025 · Stayed in August 2025

    Verified review
  • Audrey

    Reviewed: August 6, 2025 · Stayed in August 2025

    Verified review

    This is a beautiful hotel. The room are clean and comfortable. The staff are very welcoming and friendly. The food at the restaurant was amazing and very flavorful.

    Having the room on the first floor you can hear people walking above you which is expected with older hotels .

    Property response:

    Dear Audrey, Thank you so much for your wonderful review and kind recommendation! We’re delighted to hear that you enjoyed your stay with us — from the clean, comfortable room to the warm service and flavorful food at our restaurant. It’s always a pleasure to know our guests felt truly welcomed and cared for. We also appreciate your understanding regarding the sound from above. As a historic building, some creaks and character do come with the charm, but we’re always working to ensure our guests are as comfortable as possible. We hope to have the opportunity to welcome you back again soon — perhaps in one of our upper-floor rooms for an even quieter stay. Warm regards, Schlössle Hotel Management

    Dear Audrey, Thank you so much for your wonderful review and kind recommendation! We’re delighted to hear that you enjoyed your stay with us — from the clean, comfortable room to the warm service and flavorful food at our restaurant. It’s… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 6, 2025
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  • Christiana

    Reviewed: August 5, 2025 · Stayed in August 2025

    Verified review

    Fabulous boutique hotel in an amazing location. Exceptional staff, nothing is too much trouble. A shout out to George who recommended us to the perfect restaurant to celebrate my birthday in big style. The most delicious breakfast ever! Thank you everyone for the lovely long weekend.

    Bed it's far too small. It's a standard double bed and not a king size bed as written in the description. Mattress is too too soft for my liking as well.

    Property response:

    Dear Christiana, Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you had a fabulous stay at our boutique hotel and that our team — especially George — helped make your birthday celebration extra special. It's wonderful to know you enjoyed the atmosphere, our central location, and what we hope you found to be a truly memorable breakfast. At the same time, we genuinely appreciate your feedback regarding the bed size and mattress comfort. We’re sorry to hear that the bed did not meet your expectations and will certainly double-check the room description and layout to ensure full accuracy. Your comfort is important to us, and your comments will be taken into account as we continuously strive to improve our guest experience. It was a pleasure having you with us for your long weekend, and we hope to welcome you back again in the future — perhaps for another celebration! Warmest regards, Schlössle Hotel Management

    Dear Christiana, Thank you so much for your kind words and for taking the time to share your experience with us! We’re delighted to hear that you had a fabulous stay at our boutique hotel and that our team — especially George — helped mak… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    August 5, 2025
  • Lothar

    Reviewed: July 31, 2025 · Stayed in July 2025

    Verified review
  • Philip

    Reviewed: July 28, 2025 · Stayed in July 2025

    Verified review

    Beautiful hotel in old town house. Very well finished and furnished. Garden restaurant

    No lift

    Property response:

    Dear Philip, Thank you for your kind feedback! We’re delighted you enjoyed the charm of our historic Old Town property, the elegant interiors, and our garden restaurant. As a heritage building, the absence of a lift is a known limitation, but our team is always happy to assist with luggage or anything else to ensure your comfort. We hope to welcome you back to the Schlössle Hotel soon! Warm regards, Schlössle Hotel Management

    Dear Philip, Thank you for your kind feedback! We’re delighted you enjoyed the charm of our historic Old Town property, the elegant interiors, and our garden restaurant. As a heritage building, the absence of a lift is a known limitation,… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    July 29, 2025
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  • Sean

    Reviewed: July 27, 2025 · Stayed in May 2025

    Verified review

    great location, lovely restaurant ,helpfully staff

    Property response:

    Dear Sean, Thank you for your kind words! We're delighted to hear you enjoyed your stay, especially our location, restaurant, and helpful team. We look forward to welcoming you back to the Schlössle Hotel soon! Warm regards, Schlössle Hotel Management

    Dear Sean, Thank you for your kind words! We're delighted to hear you enjoyed your stay, especially our location, restaurant, and helpful team. We look forward to welcoming you back to the Schlössle Hotel soon! Warm regards, Schlössle… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    July 29, 2025
  • Susan

    Reviewed: July 26, 2025 · Stayed in July 2025

    Verified review

    Wonderful staff, convenient in old town, very comfortable room. Breakfast was exceptional with extensive buffet plus freshly cooked options. Great sauna included. Dinner was also excellent and we very much enjoyed the live garden concert.

    Nothing!

    Property response:

    Dear Susan, Thank you so much for your wonderful feedback! We’re truly pleased to hear that you enjoyed your stay with us — from the comfort of your room and the convenient Old Town location to the exceptional breakfast and excellent dinner. It’s especially heartening to know our staff made a great impression and that you had the chance to enjoy the live garden concert and sauna. Your kind words mean a lot to our entire team, and we hope to have the pleasure of welcoming you back to the Schlössle Hotel soon! Warmest regards, Schlössle Hotel Management

    Dear Susan, Thank you so much for your wonderful feedback! We’re truly pleased to hear that you enjoyed your stay with us — from the comfort of your room and the convenient Old Town location to the exceptional breakfast and excellent dinn… Show more

    Schlössle Hotel - Small Luxury Hotels of the World
    July 29, 2025
  • Grygorii

    Reviewed: July 21, 2025 · Stayed in July 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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