7.5

Reviews of Villa & Restoran Soffa

Posti 1, 90502 Haapsalu, Estonia

  • 7.0 Good
    Anonymous

    Reviewed: July 28, 2025 · Stayed in July 2025

    Verified review
  • Margus

    Reviewed: July 20, 2025 · Stayed in July 2025

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  • Mika

    Reviewed: July 16, 2025 · Stayed in July 2025

    Verified review

    Location

    There was no sign about the place. It was not so easy to find.

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  • 3.0 Poor
    Mari-liis

    Reviewed: June 22, 2025 · Stayed in June 2025

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  • Anonymous

    Reviewed: June 22, 2025 · Stayed in June 2025

    Verified review

    The breakfast is good

    No soap in the bathroom and very little in the shower room.

  • 7.0 Good
    Marko

    Reviewed: June 21, 2025 · Stayed in June 2025

    Verified review
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  • Kaia

    Reviewed: June 10, 2025 · Stayed in June 2025

    Verified review
  • Heleryn

    Reviewed: December 18, 2024 · Stayed in December 2024

    Verified review
  • Philip

    Reviewed: September 8, 2024 · Stayed in September 2024

    Verified review

    Good breakfast and I’d rather focus on this.

    The breakfast and the lady in the morning who served us was excellent.

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  • Globetrotter118

    Reviewed: August 18, 2024 · Stayed in August 2024

    Verified review

    Excellent location right on the main street and next to the castle. Spacious bright and clean, but basic room. Nice outdoor restaurant. I got checked in by a friendly English speaking guy.

    It's overpriced for a start, as you are not getting what you think you will be getting! The hotel is perfectly fine for me, but at a different price! It's all about expectations vs. reality. No towel, well, I found them eventually, hiding inside the caboard, as if you are not meant to find them. I normally never use those caboards.The soap and shampoo dispensers in the common bathrooms were chronically empty. If you twist and turn a lot while sleeping, you will wake up to a mess, as the sheets are sliding off because you can't tuck them under the mattress, as the bed and mattress is one piece, like a mattress with legs on. They reluctantly gave me the WiFi code, didn't seem to be an automatic thing to do, but the WiFi was unbelievably poor. Forget booking anything you got to pay for, as it will time out. No WiFi in the restaurant. Well, ONE table on the back had a little bit sometimes! There IS another network called Soffa, but staff 'don't know', the password for it. Breakfast is included, and on my first day, I got an excellent breakfast, but on my last morning I didn't get anything at all. I was waiting from 15 min before until 25 min after the agreed time, but nobody was around. I had to leave, as it wouldn't be time to eat anyway after that time. It was only one bus a day to my destination. On top of all this, my door lock was so awkward, and when I got back after a long day sightseeing, my room door was OPEN! I'm 100% sure I locked it, because I always check it.

  • Merylin

    Reviewed: August 11, 2024 · Stayed in August 2024

    Verified review

    Perfect location, very nice staff. Nice, big and clean room. Delicious breakfast.

  • Raul

    Reviewed: August 4, 2024 · Stayed in July 2024

    Verified review

    I always pick this place when coming for the yearly Old Music Festival. First of all, because it is 5-15 minutes away from every venue by foot. Most of the places interesting me are nearby: museums, galleries, parks; even city library is right next door. The house is nice, food is nice, there is an outdoor area, and people are nice. It is a small place, hence also flexible: if anything is not according to someone's expectations, talk to the staff and it can be arranged. Indeed, some features might not suit everyone: the rooms are on the second floor and there is no elevator. (It would be pointlessly expensive to build one in a small, historical house.) But I can manage it while limping on a walking stick, so it's not that bad. Also, the hygiene facilities are communal, yet as there are not many people, it is not really a problem.

    Currently, the restaurant is closed exceptionally early on Sundays (6 p.m.), so it would be nice if there was a way to get a cup of tea or coffee or a snack in-house, although there are other places nearby. Perhaps a vending machine wouldn't be prohibitively expensive? Also, this time there was a little confusion with the wifi password nobody could find. Somehow, I didn't have it from the last year either. In the end, we figured it out; if there is any confusion again, ask me and I can look it up. Finally, it might be practical to have some bigger coffee mugs, too. :)

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  • Günter

    Reviewed: August 1, 2024 · Stayed in August 2024

    Verified review

    Very friendly staff, a good room and comfortable bed. The location is in the heart of the town. The breakfast was much better than expected: Eggs, tasty salad, cheese, bread etc. I would come back.

    It is not really negative: The room door locks automatically, so just don't forget the key ;-) Maybe, there is another solution??

  • 7.0 Good
    Madli-liis

    Reviewed: July 28, 2024 · Stayed in July 2024

    Verified review

    The room was nice, clean and spacious, bed very comfortable, location perfect and staff very helpful. It was also very quiet. Air conditioner was a huge bonus as it was extremely hot outside. It was also possible to turn the temperature of the air conditioner cooler or warmer according to one´s taste. In many places there are air conditioners that don´t really function. This one worked perfectly!

    As the lady from the staff didn´t know the wifi password I was not able to use wifi. She was very kind and suggested some other public places where wifi was available. If you need to leave your luggage safely in the storage room, make it very clear that it is possible and that the room will be locked with no access to strangers.

  • Enryco

    Reviewed: July 20, 2024 · Stayed in June 2024

    Verified review
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  • Jouko

    Reviewed: July 16, 2024 · Stayed in July 2024

    Verified review

    Like motels in general. Location ok.

    Room from a different building than booked. No breakfast as reserved. They did not agree to pay for the missing breakfasts. Heavely overpriced. Price like a top luxury hotel. Free parking -- not true. On saturday there were nowhere near any free places.

    Property response:

    You rented apartment, not hotel room. Please pay attention next time. Apartments are in different building , on the same premises. And you booked on the weekend which was American Beauty Car show, which is the top of event of the year. Id say the price was even low, considering that.

    You rented apartment, not hotel room. Please pay attention next time. Apartments are in different building , on the same premises. And you booked on the weekend which was American Beauty Car show, which is the top of event of the year. Id s… Show more

    Villa & Restoran Soffa
    July 19, 2024
  • Regina

    Reviewed: July 8, 2024 · Stayed in July 2024

    Verified review

    Very center located. Nice parking. Nice size room size.

    Facilities like toilet and shower needs to be updated. Also there was soap missing and handtowels. Breakfast was surprise that you only get 1 drink and if you want for example orange juice you need to pay extra (there’s not price list anywhere). Also you can choose omelette, porrige or pancakes for the breakfast and you get slices of bread with a few toppings but that’s it.

  • Ingrit

    Reviewed: July 7, 2024 · Stayed in July 2024

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  • 7.0 Good
    Annie

    Reviewed: July 6, 2024 · Stayed in July 2024

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  • Lauri

    Reviewed: July 3, 2024 · Stayed in July 2024

    Verified review

    Great location: close to sightseeing, town centre, and local cafes.

    It was a noisy place. I had booked a double bed but got two tiny single beds instead. The staff mentioned that the other double beds were already booked. There was some transformer noise coming from the corridor late into the night, and from 6 am onwards, people started moving around, which amplified the noise from the corridor and toilet inside the room. The windows couldn't be opened, and the air conditioning wasn't working properly.

  • Karin

    Reviewed: June 18, 2024 · Stayed in June 2024

    Verified review
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  • Heiki

    Reviewed: August 27, 2023 · Stayed in August 2023

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  • 7.0 Good
    Liina

    Reviewed: August 26, 2023 · Stayed in July 2023

    Verified review
  • Elina

    Reviewed: August 21, 2023 · Stayed in August 2023

    Verified review

    Perfect location, nice facilities and staff.

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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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