i didnt feel its 100% suitable for Kids, no much activities

Staff are amazing, friendly and welcoming. Place is nice, clean, Rooms are spacious and beautiful.

Stayed in July 2025

Breakfast was great. big variety to offer that met everyone's requirement. Hotel location is fine, not too far from attractions, in all cases a car is needed.

Stayed in May 2025

I asked for breakfast in the room, but they told me that I would have to pay extra fees, which doesn't happen in any other hotel!

The Hotel is really nice.

Stayed in May 2025

Not having concierge

The staff

Stayed in April 2025

This is probably a cultural issue, but the male "restaurant manager" clearly had not become a manager, at least not with his customer service skills. He was a bit arrogant, his expression was unclear, and during every meal he would intrude on the table to flatter and ask self-evident questions about the service process. His copy type person was in a shorter form in the bar downstairs - an overly flattering person who didn't seem to enjoy his work. Bossing, yes. It was confusing for us to watch when, in an all-inclusive place, especially German customers packed huge amount snacks on paper napkins, even though food was available in abundance all day long. But as we ealier wrote, this is probably a purely cultural difference of opinion.

The personal in the reception were the best of all. Helpfull, polite, restrained and competent. The hotel's and the restaurant's products were the absolute top of this resort and the breakfast as well. Also the service levet in the hotel was top class. They were well-designed with the clientele in mind and the rooms were very tudy and clean all the time. The food product offer varied daily, also for breakfast, and the personal service at breakfast was almost commendable. Nothing was missing from the breakfast - we do belive, that everybody found from the buffet what they liked to have. Full points from us Finns who like Scandinavian breakfasts

Stayed in February 2025

Private pool in villa not heated - would be an amazing addition if the private pools in the villa are heated.

Nice views, relaxing, polite staff, had a lovely stay. Very clean rooms and good service.

Stayed in February 2025

Nothing

Very good

Stayed in February 2025

Very nice personal , very spacious rooms with big bathroom

Stayed in February 2025

The floor in the living room of our apartment was a little dusty

The team of staff were above and beyond. We felt extremely welcomed throughout our stay. They were prompt to address any needs we had. The facilities are good and clean.

Stayed in February 2025

The staff extremely friendly

Stayed in February 2025

Very far from the beach and the bus for the beach starts 8 am and not before

Lovely staff and clean facilities

Stayed in January 2025

Hotel stuff is very helpful and welcoming.. The place is peaceful and relaxing... Hotel facilities is well maintained.. The room was spacious and comfortable.. Food was good.. They have a bike rental option which is amazing.. We enjoyed cycling around marvelous sites of Gouna.

Stayed in January 2025

Run down and was a little bit separated from the rest of el Gouna

Very spacious area for our family

Stayed in January 2025

The pool not properly heated

All the breakfast was good , the falafel needs to be a bit smooshy and fluffy not very bumpy and hard , the foul also need to have more water and to be properly smashed

Stayed in January 2025

Location

Villa size and view

Stayed in December 2024

The great reception of Ambassador Ahmed Mahmoud was a first impressive entry to the hotel and his continuous follow up on our needs and his courtesy added to the pleasant experience we had. We express our thanks and appreciation to Ambassador Ahmed and his team for such great service.

Stayed in December 2024

friendly staff,nice location

Stayed in November 2024

location, food, over all atmosphere , safety

Stayed in October 2024

There were some small flies by the poolside (they did not bite but were slightly unpleasant).

Our stay was made great but the friendly and extremely hospitable staff. The reception team were the very best and we felt like special guests. We were so well looked after in every respect and we can not praise them highly enough.

Stayed in September 2024

Food it’s nice but can be better

Room was nice and relaxation mood

Stayed in September 2024

ممتاز

Stayed in August 2024

Quality

Need more handicap facilities

Stayed in August 2024

Special thanks to animation team Moo , fero and Melli also thank u hussein and kirolos. From reception we will com back again nice hotel respect people

Stayed in August 2024

That the beach needs a shuttle bus yet the shuttle bus service is good and frequent The beach are is nice

The pool area and the rooms around there Breakfast area is good too The small supermarket in the hotel

Stayed in June 2024