Reviews of Bella Casa Pyramids Inn

located on the main road before the pyramids and up a short flight of stairs, the rooms are spacious, clean and good for price with showers, toiletries, coffee provided for free: the mattresses in particular were the best in my 28 day stay in Egypt, so I could actually sleep well for once. The breakfast is solid and can be altered to your preferred time and content, which is very nice. Of course, in any bed and breakfast you should spend little time on either and the inn is good for this as well: pickup from train stations or airports, excursions, and special requests were all accepted and as far as possible fulfilled for a good price. The street immediately before the stay was both convenient for excursions in Cairo (fast trips mean extra time at the museum) and had the liveliest, most enticing and cosmopolitan night life of anywhere in Egypt I'd ever seen from Cairo to EL kab. The location is overall superlative for activities day and night It's very worthwhile to mention the guests: The inn's hospitality rubbed off on them, and they were the most unique and interesting collection of any hotel I'd been to. Great way to meet people. From what I've said already the inn is certainly a solid choice: the absolute gem though that makes the place an attraction of its own, at least for me, was the hospitality and personability of Dr Susan. She's very accommodating, diligent and guest friendly; her service is quite excellent. Beyond professional needs however, throughout all of Egypt I did not enjoy such a pleasant (living) personality. She is an intelligent, amicable, worldly, cultured host with a genuine interest in her guests and, of course, much sweetness to her also. She was the most pleasant conversation I had in all of my long trip to Egypt, and for that was a great relief and a great way to end the trip for me. When people romanticize the human experience of travel, they imagine high caliber people like Dr Susan.

Exceptional hospitality of hosts—Dr Susan, clean room…

Nope , I like this hotel

Great location and Dr Susan was phenomenal as a host.

Nothing

Truly an unforgettable experience, had air conditioning, warm / cold water, comfy beds & an outdoor area for smoking / having breakfast. Extremely close to the pyramids, with it being only a 10/15 minute walk away from the hotel. The breakfast itself also being good too.

N/A. Everything was amazing

The property was great. It was clean, had a great location, good facilities, free breakfast, and most importantly truly incredible service. Dr Susan was truly phenomenal.

The WiFi in our room was a bit spotty at times

This hotel truly feels like a home away from home. It’s calm, clean, and exceptionally well-managed by Dr. Susan, who personally ensures every guest is comfortable and cared for. Dr. Susan is incredibly helpful and can arrange tours upon request. I went on a tour with the guide Marium to the Egyptian Museum, Islamic Cairo, and Old Cairo—it was a fantastic experience. Most importantly, you can stay here with full peace of mind. Dr. Susan’s hospitality and integrity ensure that guests are safe from any scams or tourist traps.

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Bella Casa Pyramids Inn was a place where we have felt like home. Dr. Susan was the one who organised everything for us, helped us with tours, meals, beers :) and also shopping, like someone from our family. Room was big, clean, breakfast enough and the falafel... just perfect! Also, she was a real doctor, gave us medicine when we needed :) Please, keep in mind that is Egypt, not a country in Europe! Bella Casa is a 10 accommodation for Egypt and only because of dr. Susan! Is clean and it has very confortable beds. Is all that matters for us! We are not interested in old room doors or furniture! We do not buy it! :)))

Location is far from pyramids but we knew that. For European people, Giza and Cairo are difficult to walk and, especially to cross the streets. But the drivers hired by dr. Susan made the distance not a problem :)

Miss Susan was very helpful and kind!!!

We loved it all. Dr Susan made our stay a pleasure. She is so welcoming, warm lady. She organised all the trips for us and everything was smooth, safe and convenient. Location is convenient, in Giza, they pick us up by car and took us back. We enjoyed everything, local history and culture. It is a must go trip and I recommend Bella Casa Pyramid Inn to everyone.

I love Ms. Susan, she's like a grandma to us. Although it was just one short night, she continuously cared for our needs and reminded us of things to watch out for during our visit to the pyramids. The room was cleaner than many hotels, clearly showing how well Susan maintains it. I hope Ms. Susan stays healthy, beautiful, and happy always.

Breakfast is fantastic. Dr Susan is very friendly and she even went to the extent to pack takeaway breakfast for us when we told her that we needed to leave very early. Highly recommended.

Our stay here was nothing short of exceptional, thanks to Dr. Susan’s outstanding hospitality. When we arrived in Cairo, my friend—whom I was traveling with—was suffering from a severe leg infection and had to spend his first night in Egypt in the hospital. From the very beginning, Dr. Susan went above and beyond to ensure that all our needs were met. Starting from the second night, after my friend was discharged, he still required daily medical care. Dr. Susan made every effort to keep us comfortable, checking in regularly and offering invaluable support throughout our stay. Even after I checked out and left for Jordan, she continued to look after my friend, ensuring he received the care he needed while he remained in Egypt for further treatment. Her kindness and dedication made all the difference during such a challenging time. We can’t begin to imagine how things would have turned out had we stayed with a different host. Dr. Susan’s generosity and compassion truly made our experience unforgettable.

This is our second stay at Bella Casa Pyramids Inn, and we again had the pleasure to meet Dr. Susan once more. She is absolutely the sweetest and the most gracious host we had met in our travel; and we had traveled everywhere in the world. We checked out yesterday, and we missed Dr. Susan already.

Nothing to dislike.

The host, Dr. Susan, is the best we had seen anywhere in our travel. She was extremely nice and accommodating, and she helped arrange for our visit to Saqqara, which was fabulous. Believe me, you will not find a host as gracious as Dr. Susan anywhere on this earth. The room is exceptionally spacious and clean. We really liked our room and did not want to leave. 😀

Nothing to dislike.

The host was excellent . arranged everything for us . Any visitor coming to Egypt can safely leave the trip planning in capable hand of Dr Susan

Same breakfast every day

The host Susan was very friendly and caring. The overall experience was very good for the family. Restaurants available in walking distance.

Comfortable beds, nice bathrooms, super close to the pyramids (10-15 min walk), great breakfast and aaaaamazing service by Dr. Susan! She is there to help with everything you need and come with tips. Made us feel very welcome, definitely one of the better places services wise that I’ve been to as a backpacker. Would stay again!

Nothing

Excellent care form the owner (Susan). She helped us with many things (for example all day car with driver to Saqquarah and Dahshour for 20$). Clean rooms. Nice and big breakfast. Small hotel in silent street close to the main road and Giza Pyramids (5 minutes walk)

Nothing

Very clean. Well organised. Friendly and helpful people

All good. Nothing to not like

This was the my life time scam ever faced. Building under cunstruction booking and host is taking customer as cash cow . They built a pyramid on our room. Started at 3 am till 7 am in the morning. Dropped the bricks used noisy cranes heavy equipment. Room was shaking like bombed every moment. May be did not collapse but sure it will be collapsed soon base on my engineering study. Named Bella Casa, may be has a great server as Dr. Susan, but owner keeps every guest as cash cow. We left the room after this disaster while paid for three nights. Dr. Susan said that they are sorry and will ask to owner to refund. But owner did not care, as he only cares about milking cash from the cowstumers.

Simply stay away. Look only worst reviews if you choose booking to stay in anywhere. Because good reviews do not tell you the truth. I have video of whole night. Since booking does not let video upload I will upload them every other possible social media to keep others away from such disaster. This is a review about host how about the company presented this host as valued option to stay. I will review them too. But stay away from this mind of hosting and hosting applications.

Dr. Susan is such an amazing, kind, sweet lady! She was so helpful and caring! She brings breakfast with a beautiful smile everyday! When my internet ran out and I had to get Uber for going to a meeting, She let me use her internet. The room is so clean and the shower was great! Nice hot shower with great water pressure! The hotel is so well kept and clean! The AC works well too! She arranged the airport pick up for me and everything went smoothly. She also let me check out at 11 and kept my luggage till 5pm for free. She was always available on whatsapp and in person! I would highly recommend this hotel after visiting Cairo for three times (note: stayed at different hotel each time with higher price)

I believe because my room was close to the kitchen, there were unpleasant smells occasionally.