16 Saraya El Gezira, Zamalek, 11211 Cairo, Egypt
#261 of 495 hotels in Cairo
Guests' ChoiceBased on 2103 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.9
Staff
7.9
Value for money
6.5
Free WiFi
8.1
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End of dialog contentReviewed: 22 April 2024
Gi
GreeceSpecial thanks to Mrs. Qamar at the front desk. She is excellent at her job, trying to service the clients. Thanks again Mrs Qamar!!!
Stayed in April 2024
Reviewed: 19 April 2024
Shino
JapanIt was perfect if there was an outlet around beds. It’s better to use Uber, if you plan to ask taxi at the hotel entrance. We asked taxi to Giza, and the hotel staff managed as a round trip. We wanted to enjoy pyramids enough, but the taxi driver got angry and frustrated because we kept him waiting (it was very easy to estimate before departure.)
Well secured, clean and good location. Orange juice was awesome at the restaurant, which you can enjoy for breakfast.
Stayed in March 2024
Reviewed: 18 April 2024
Tariq
Saudi ArabiaSome water spot on carpets not much
Lovely staff
Stayed in April 2024
Reviewed: 16 April 2024
Jeffrey
United StatesCairo is really difficult to walk around, traffic is dangerous. The hotel is located in a busy area, but that’s Cairo.
Beautiful property. Nice spa/ massage. Beds are very comfortable. Rooms are hot and it’s loud, so you really don’t want to sit on the balcony. Several restaurants that provide a pretty good selection of food. Some staff a fantastic and others are average at best.
Stayed in April 2024
Reviewed: 13 April 2024
Mohammed
United Arab EmiratesSome of the restaurant staff are so rude with bad attitude, especially at the breakfast buffet time. They need to be trained how to deal with international tourists
Location and facilities
Stayed in April 2024
Reviewed: 7 April 2024
Knut-are
NorwayExcellent Staff - friendly and accommodating. The only negative thing was that the pool was closed and that we were not informed before arrival. Alternative pool at Ritz Carlton was OK but of course not like hanging around in the garden at Marriott.
Stayed in April 2024
Reviewed: 6 April 2024
Ibrahim
United Arab EmiratesSpecial thanks to both Mr. Victor and Mr. Islam at the reception and to Mr. Sayed how served us at Egyptian Nights Restaurant.
Stayed in April 2024
Reviewed: 4 April 2024
Karin
United KingdomNoise to Nile , closed pool, wifi
Location, staff, historical building,
Stayed in April 2024
Reviewed: 2 April 2024
Natalie
KenyaThe room was very comfortable and clean. The view from the room was amazing. The food at the restaurant was wonderful. The staff were friendly and professional.
Stayed in April 2024
Reviewed: 1 April 2024
Charbel
United Arab EmiratesOld furniture and dates bathroom
The historical nature of the property
Stayed in April 2024
Reviewed: 24 March 2024
Halibullah
QatarThe location along a very busy road
It was well maintained
Stayed in February 2024
Reviewed: 24 March 2024
Edward
United StatesPricey.
Everything is first class and all staff are helpful.
Stayed in February 2024
Reviewed: 23 March 2024
Ajay
DenmarkNothing
Kitchen staff esp morning breakfast - made fresh falaphal
Stayed in March 2024
Reviewed: 19 March 2024
Ebrahim
KuwaitOld furniture
Location
Stayed in March 2024
Reviewed: 8 March 2024
Yaqoub
KuwaitN/A
Location Clean Staff is very friendly
Stayed in March 2024
Reviewed: 7 March 2024
Sami
Saudi ArabiaFront desk team are great special thanks to Qamar and Shaima
Stayed in March 2024
Reviewed: 3 March 2024
Fateh
Saudi Arabiathe staff in front desk was not cooperative on check in
NO
Stayed in December 2023
Reviewed: 2 March 2024
حنان
Saudi ArabiaNothing
Location .. cleaning.. staff .. atmou
Stayed in March 2024
Reviewed: 28 February 2024
Waleed
Saudi ArabiaNot suitable for families
Perfect location , very nice garden
Stayed in February 2024
Reviewed: 27 February 2024
Louise
AustraliaThe newer sections of the hotel don’t quite match up to the old and the corridor and entrance to our room was being worked on, so it was a bit of construction.
The old palace and gardens are absolutely stunning.
Stayed in February 2024
Reviewed: 26 February 2024
Ansam
KuwaitThe hotel need renovation, its outdated a lot of things in the room were not working, it makes me feel like i travelled back in time to the 90s
Location, staff, and history of the place
Stayed in February 2024
Reviewed: 26 February 2024
Fathiah
Saudi ArabiaOver crowded and expensive
Staff and big room comfortable beds
Stayed in February 2024
Reviewed: 25 February 2024
Abdulilah
Saudi ArabiaI did not like that they delayed my chick in 3 hrs, and all the things that were supposed to be there you should request such as shampoo.
The Gym
Stayed in January 2024
Reviewed: 21 February 2024
Abdullah
Saudi ArabiaExtreme crowding.
Services.
Stayed in February 2024
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