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Reviews of Hilton Hurghada Plaza Hotel 5 stars

Gabal El Hareem Street, Red Sea, Hurghada, Egypt

Review score

Based on 12 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.7

  • Facilities

    5.4

  • Staff

    6.9

  • Value for money

    6.8

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Showing 1 - 34

  • Reviewed: 30 October 2016

    6.7
    unrest stay.
    • Business trip
    • Solo traveller
    • Standard Queen Room with Sea View
    • Stayed 2 nights

    dears, there were some constructions rework bothered me also due to the heavy rains the electricity was off just emergency lights in the room , also the swimming pool not available.

    breakfast was very good and the hotel staff was excellent.

    Stayed in October 2016

  • Reviewed: 5 November 2016

    9.2
    Comfortable stay and Staff is very friendly and nice and...
    • Leisure trip
    • Couple
    • Standard Queen Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable stay and Staff is very friendly and nice and they help us to explore the hurghada city

    Stayed in November 2016

  • Reviewed: 4 November 2016

    9.2
    a good place to stay
    • Business trip
    • Solo traveller
    • Standard Queen Room with Sea View
    • Stayed 2 nights

    the mini bar is not good

    the location and the staff

    Stayed in November 2016

  • Reviewed: 30 October 2016

    9.6
    The sea view
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The room odors

    The sea view

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    7.1
    The view is wonderful from the room despite the maintenance...
    • Leisure trip
    • Group

    The bar at the beach is almost empty, the dirst day there was no coffee!!! And the barman is not there the most of the time The pool and the health club are out of service The elevator is poor and one only is working

    The view is wonderful from the room despite the maintenance that isbeing done there

  • Reviewed: 26 March 2016

    10
    excellent communication skills of all staff specially Mr...
    • Business trip
    • Solo traveller

    this period there is a renovation in hotel so there was some noise

    excellent communication skills of all staff specially Mr / Hussein in reception and Mr/ anwar in restaurant

  • Reviewed: 20 March 2016

    10
    Lovely hotel , fab room , perfect beach.
    • Leisure trip
    • Solo traveller

    There was no pool.

    Lovely hotel , fab room , perfect beach. Food was first class. Everything perfect. I had to call a doctor and then went into hospital for 2 nights. The staff couldn't do enough for me and in return were so caring and helpful. I would recommend and revisit.

  • Reviewed: 13 March 2016

    7.5
    The view from the balcony was amazing,, quite chilly but...
    • Leisure trip
    • Couple

    The hotel is quite far from action. The location not that great except the view from the room.

    The view from the balcony was amazing,, quite chilly but okay.. the breakfast was good,, and the orange juice were squeezed and left for long time and turn to be sour.

  • Reviewed: 14 February 2016

    4.4
    Location, Breakfast buffet was great
    • Leisure trip
    • Solo traveller

    Hotel does not deserve a five star hotel, rude staff, no room service directory, no slippers, room minibar was empty and i mean empty.

    Location, Breakfast buffet was great

  • Reviewed: 7 February 2016

    4.2
    Beach, SPA
    • Leisure trip
    • Solo traveller

    There was a construction in the hotel which was super noisy, also the windows wasnt fixed against the wind and it was kind of cold and noisy inside the room. The hotel also was super empty and they charge you for wifi. I think for the value of money you could get something better

    Beach, SPA

  • Reviewed: 9 January 2016

    9.2
    staff staff are very nice and helpful
    • Leisure trip
    • Couple

    the furniture in the room is old and need to be renovated ladies gim is missing hot water

    staff staff are very nice and helpful gardens and greenery location and view from room

  • Reviewed: 22 December 2015

    5.4
    Staff friendly
    • Leisure trip
    • Family with young children

    Shower head broke, spa not working, shops and cafes closed, old facilities needing update urgently. Building works during the day very noisy.

    Staff friendly

  • Reviewed: 4 December 2015

    5.0
    Staff was not well aware of the process of checking in, tool...
    • Leisure trip
    • Group

    Staff was not well aware of the process of checking in, tool us almost an hour to get our rooms Staff is not so friendly Rooms are very old and we asked for rooms to be next to each other, yet we were spread on 3 different floors

  • Reviewed: 9 August 2015

    5.8
    Staff are very helpful
    • Leisure trip
    • Family with older children

    Air-conditioning was poor with the heat wave. Serving lunch at the beach was not good plan from the hotel. Disco D.J. Was completely unfriendly, he surely needs to be replaced.

    Staff are very helpful

  • Reviewed: 25 June 2015

    8.8
    I experienced the best customer service from the friendliest...
    • Leisure trip
    • Couple

    Not much to do after dinner.

    I experienced the best customer service from the friendliest staff across all departments who always went the extra mile to ensure guests get what they ask for. Distance to the beach was very handy. View from room was really nice.

  • Reviewed: 18 June 2015

    9.6
    The food and the decor and the room service and the...
    • Leisure trip
    • Family with young children

    There is so many insects in the room like flys and moustiques and I couldnt sleep from them and the tv in the restaurant was so bad and there is many bad scenes on it

    The food and the decor and the room service and the restaurants and the activities for kids and the beach And the pool

  • Reviewed: 9 May 2015

    5.8
    General staff friendly.
    • Leisure trip
    • Group

    Work in progress so noise of workers. Had to walk through the dining room to get to and from the pool. Food limited. Drinks limited. Local alcohol only. No white rum. Automatic doors not working so did not let you in/out or trapped you!

    General staff friendly. Clean

  • Reviewed: 2 February 2015

    9.2
    Friendly staff.
    • Leisure trip
    • Solo traveller

    The WiFi is not free. The hotel needs to be renovated. The hotel is not terrible but it is also not five stars. Too expensive for what you get.

    Friendly staff. Nice pool and beach. The food is ok.

  • Reviewed: 29 April 2016

    10
    Extra hospitable staff, cozy rooms, well-ordered garden and...
    • Leisure trip
    • Solo traveller

    When Vacation time expired.

    Extra hospitable staff, cozy rooms, well-ordered garden and beach.

  • Reviewed: 26 April 2016

    4.6
    No Pool :-( completely under construction.
    • Leisure trip
    • Solo traveller

    No Pool :-( completely under construction. Too expensive for this conditions...

  • Reviewed: 28 February 2016

    7.5
    Building work around the swimming pool area
    • Solo traveller

    Building work around the swimming pool area The room was cold,I asked for a mobile oil heater.

  • Reviewed: 23 February 2016

    3.3
    Hotel going under massive reconstruction.
    • Business trip
    • Solo traveller

    Hotel going under massive reconstruction. Very noisy / workers everywhere. 1 day no water in the all hotel

  • Reviewed: 2 February 2016

    9.6
    The hotel is being repaired party.
    • Leisure trip
    • Solo traveller

    The hotel is being repaired party.

  • Reviewed: 19 January 2016

    8.3
    location is good, near to my work, the front-desk employee...
    • Business trip
    • Solo traveller

    location is good, near to my work, the front-desk employee Abdul Megeed Amin was very decent, balcony view was awesome.

  • Reviewed: 7 January 2016

    9.6
    Very Very nice view
    • Solo traveller

    No thing

    Very Very nice view

  • Reviewed: 6 January 2016

    10
    location, super friendly staff
    • Leisure trip
    • Couple

    nothing

    location, super friendly staff

  • Reviewed: 28 December 2015

    10
    very good
    • Leisure trip
    • Family with young children

    very good

  • Reviewed: 6 December 2015

    8.3
    view perfect, Staff very friendly and the food was dilustioes
    • Leisure trip
    • Couple

    Room Furniture run-down

    view perfect, Staff very friendly and the food was dilustioes

  • Reviewed: 11 October 2015

    10
    It's amazing
    • Leisure trip
    • Couple

    Nothing

    It's amazing

  • Reviewed: 5 October 2015

    2.5
    everything in the hotel verrrrry bad
    • Family with young children

    everything in the hotel verrrrry bad

  • Reviewed: 20 August 2015

    6.5
    The view is excellent
    • Leisure trip
    • Family with older children

    The food. The AC is very bad

    The view is excellent

  • Reviewed: 4 August 2015

    8.3
    Everything
    • Leisure trip
    • Family with young children

    Nothing

    Everything

  • Reviewed: 6 June 2015

    9.2
    The staff was very helpful and nice.
    • Leisure trip
    • Group

    The food poisoning and the noisy reconstruction when I was lying in bed.

    The staff was very helpful and nice.

  • Reviewed: 28 May 2015

    7.1
    Animation team
    • Leisure trip
    • Group

    Animation team

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 34

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