Reviews of JAZ Neo Saraya Palms This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Madinat Makadi, Makadi Bay, 99999 Hurghada, Egypt
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Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewIts was agood vacation the place is soo comfort and relaxing
The. Beach is abit far from our suite and the aqua park is far away its better to take your car to feel free
Reviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewFood
The rooms need a lot of maintenance and care Staff needs a lot of training This is by no means value for money, it is the worst experience I have ever had in hurghada or in Egypt in general
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewGreat staff.. Nice beach and water park... Spacious Clean Rooms... Good food... Much thanks to Mr. Mahmoud, Mr. Hamada, Mr. Ghareeb... And all staff
Room furniture can be better... Limited choices in open buffet... Limited bathroom amenities.
Reviewed: August 20, 2025 · Stayed in July 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewStaff resultant is very good and cheif is very professional.
The reception staff are not cheerful, even here they tell you something not nice.
Dear Mr. Adel, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Mr. Adel, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank … Show more
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewStaff were amazing and friendly
Dear Mr. Islam , We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Mr. Islam , We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank … Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewEverything thing excellent Staff , Reception, Resturant, room service and reservation office are very good
Dear Mr. Ahmed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Mr. Ahmed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewStaff are excellent Reception excellent Restaurant amazing Reservation office super
Dear Mr. Ahmed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Mr. Ahmed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewStaff was very freindly Resturant didn't have more varity but the food was very delicious hotel was very quit place
some facilities was far of hotel (beach , aquapark)
Dear Mr. Mohamed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Mr. Mohamed, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Tha… Show more
Reviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in August 2025
Verified reviewThe rooms were spacious, the quality of the food was good yet not so much variety. The night shows were really fun.
The room’s furniture was really old, the variety of food is very limited, the pool is very small.
Dear Ms. Manar, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank you very much for your kind words about our service staff. Please be assured that we have noted your criticisms and will discuss them with the relevant department heads to initiate improvements. The entire Jaz Saraya Palms team would be delighted to welcome you back soon. Sincerely, Moustafa Amin General Manager
Dear Ms. Manar, We are delighted that you chose the Jaz Saraya Palms Hotel for your vacation and thank you for taking the time to review us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable. Thank y… Show more
Reviewed: August 12, 2025 · Stayed in August 2025
Verified reviewAqua park in anther hotel but you have access
More quite and relaxing , little activities, so far from the beach , you have take hotel bus
Dear Mr.Ali, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with us. The entire Jaz Saraya Palms team would be very happy to welcome you back soon. Best regards Moustafa Amin General Manager
Dear Mr.Ali, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with… Show more
Reviewed: August 10, 2025 · Stayed in August 2025
Verified reviewReviewed: August 6, 2025 · Stayed in August 2025
Verified reviewThe restaurant was nice, the aqua park was outstanding, the children had so much fun. The pools were clean and lots of life guards around. The staff at front desk were exceptionally helpful and accommodating especially Mr Ghareeb.
Lots of walking.
Dear Mr.Amr, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with us. The entire Jaz Saraya Palms team would be very happy to welcome you back soon. Best regards Moustafa Amin General Manager
Dear Mr.Amr, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with… Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: August 6, 2025 · Stayed in August 2025
Verified reviewI like the place and View
No clinical in the hotel ,and no disco for night
Dear Mr.Safwat, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with us. The entire Jaz Saraya Palms team would be very happy to welcome you back soon. Best regards Moustafa Amin General Manager
Dear Mr.Safwat, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable w… Show more
Reviewed: August 3, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewReviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 23, 2025 · Stayed in July 2025
Verified reviewMagnificent place .. very nice authentic design and amazing landscape.. hotel receptionist ahmed was so nice and helped us alot for a very early check in . Great place to have a peacful vacation. I definetly will go there again.
Dear Mr. Hisham, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with us. The entire Jaz Saraya Palms team would be very happy to welcome you back soon. Best regards Moustafa Amin General Manager
Dear Mr. Hisham, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable … Show more
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewReviewed: July 18, 2025 · Stayed in July 2025
Verified reviewReviewed: July 18, 2025 · Stayed in July 2025
Verified reviewIt was a very good stay Stuff is very friendly and helpful Food was tasty and good And i was specifically thank Mr Moustfa and Mr Ahmed adel for there care for us along the stay
Dear Mr, Magdy, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable with us. The entire Jaz Saraya Palms team would be very happy to welcome you back soon. Best regards Moustafa Amin General Manager
Dear Mr, Magdy, We are pleased that you have chosen the Jaz Neo Saraya Palms Hotel for your vacation and thank you for taking the time to rate us on Booking.com. We are very pleased that you enjoyed your stay with us and felt comfortable … Show more