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Reviews of Imperial Shams Abu Soma 5 stars

Km 9 Safaga Road, Soma Bay, Soma Bay, Hurghada, Egypt

#128 of 165 hotels in Hurghada

Guests' Choice

Review score

Based on 56 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    6.9

  • Facilities

    6.4

  • Staff

    7

  • Value for money

    6.1

  • Paid WiFi

    2.5

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Showing 1 - 14

  • Reviewed: 24 August 2018

    8.8
    Imperial Shams Abu Soma Resort
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Check in took more than one hour while they were preparing the room . Not many varieties available in the food buffets .

    Location outside Hurghada city was far & perfect on Suma Bay so the hotel had almost all the guests foreigners . Design of the hotel was panoramic so wherever room you are in you will be able to see the sea & the pools .

    Stayed in August 2018

  • Reviewed: 24 April 2018

    2.9
    Not worth the price listed
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff damaged my device, did not take responsibility for it or reimburse me for it, nor bother to respond to my email. No hot water, drinks bad, food ok, no Wi-Fi, hair found in bathtub Slow service had to ask multiple times to get something done, staff doesn't speak English One staff member was good, but was working only one night of my stay. Drinks bad, layout odd

    Beach nice, nice view

    Stayed in April 2018

  • Reviewed: 18 April 2018

    9.6
    Very relaxing fun in the sun and beautiful beach
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The beds - it was impossible to get one large bed. Had to push two twins together.

    The staff is amazing. Hemdan in the restaurant is an amazingly kind and joyful person.

    Stayed in April 2018

  • Reviewed: 23 September 2017

    8.3
    I loved the place and the staff i Loved the night shows...
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 8 nights

    Room was small and the airconditioner wasn`t working that good

    I loved the place and the staff i Loved the night shows Tanoura show and the bellydancers and the helpful cheerful staff

    Stayed in September 2017

  • Reviewed: 8 September 2017

    6.7
    Pleasant vacation :)
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    I didn't enjoy Food and drinks

    Animation team "Joe and Shady" are very talented... active... Creators and very kind Windsurf trainer "Ezzy.". Honest, Kind,Responsible Mr.Farag in reception very helpful Khaled on beach very funny :) Location is wonderful I enjoyed stay wz my kids

    Stayed in September 2017

  • Reviewed: 2 July 2017

    2.5
    Really nothing
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The food is very bad The air conditioner was really poor and hot The service is very very very bad Overpriced for the location and the hotel The staff were unpleasant

    Really nothing

    Stayed in July 2017

  • Reviewed: 19 April 2018

    7.5
    not like
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    a/c not working , ants in bed&carpets

    good staff , nice place

    Stayed in April 2018

  • Reviewed: 15 April 2018

    6.7
    Nice kitchen staff poor management
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Ants in bed @ground level rooms, air condition very low cool 18c

    Location is good

    Stayed in April 2018

  • Reviewed: 10 April 2018

    7.1
    The food was nice and the bed was comfortable
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    The food was nice and the bed was comfortable

    Stayed in April 2018

  • Reviewed: 8 April 2018

    8.8
    Great time to relax
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Staff are friendly enough to feel that in your home, location is great for relaxation, not enough to have activities

    Stayed in April 2018

  • Reviewed: 5 September 2017

    2.5
    Very bad
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff , the buffet & the rooms were not clean

    Nothing at all

    Stayed in September 2017

  • Reviewed: 5 September 2017

    4.6
    maintenance+room service+management all are very poor in...
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    maintenance+room service+management all are very poor in response for solving problems refered to accomodation

    Stayed in September 2017

  • Reviewed: 3 September 2017

    7.5
    good
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    good

    Stayed in September 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 January 2016

    10
    From first moment , the hospitality and welcoming was very...
    • Leisure trip
    • Family with older children

    From first moment , the hospitality and welcoming was very clear. Atmosfer is freindly warm. Responding for any demand is immediate.

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 14

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