Ma maybe a bit dar from Cairo cita center

Next airport well situated for transit. They alors offer transportation and visit facilitation

Stayed in April 2024

Very close to airport. the food was good but after a few days it got a little tiring. The same types of food. very comfortable hotel and felt very safe.

Stayed in March 2024

The reception people they were totally untrained and not friendly

Room service and the new rooms

Stayed in April 2024

Bad customer service at the lobby bar.

Stayed in April 2024

The shower kept flooding into the bathroom creating a mess that I had to mop all the time. The TV had very limited channels especially for children. The fruit was very limited - not enough for my son and I and only had oranges and apples. The bottled water was very bitter and my son refused to drink it. The kiddie pool was filthy and I had to take my son to the adult pool which was cleaner but very cold. The jacuzzi didn't work in the pool. They also have a ridiculous rule of no swimming after sunset and we were told to get out of the pool. This was quite disappointing as we had been in the pyramids all day and hadn't had a chance to use the pool. My son also got kicked in the bathroom and there was no clear signage for him to understand how to open it. The hotel staff quickly resolved this but it was quite upsetting for my son and I especially in our first night.. There aren't any nearby shops or restaurants, so one was forced to eat in the hotel or go out further to find a local shop.

The room was spacious and the bed was comfortable. The AC worked very well. Complimentary fruit, water and coffee was an added bonus. The food options for breakfast and dinner were great.

Stayed in April 2024

The VIP rooms are located above the laundry, so at night, you hear the engines repeatedly making noises.

Clean and comfortable rooms.

Stayed in March 2024

Some staff didn't seem to understand english so it was difficult to ask for advice. My room had some drink splashes on the walls so cleaning hadn't been done properly.

Location - close to the airport and free shuttlebus. Pool and gym were lovely in the morning! Room service came to check if I needed more coffee or tea.

Stayed in March 2024

Loby is busy with different people. When we arrived there was a very demanding group there. The staff was trying them to calm down, but still you might feel unsafe at this point)

The hotel is close to the airport, but you still need transfer to get their (easy to take free of charge from the hotel upon phone call). The facilities are well enough for a stay b/w flights. We have not used much in the hotel. Just a short night stay, but it was quite comfortable

Stayed in March 2024

Ramadan is something else here . Eastern takhat. With singers . Loved it

Stayed in February 2024

The site of restaurant

It is crowded

Stayed in March 2024

The price was a lot for quite a small room, also though it was mostly clean it wasn't totally clean, old dusty spider webs were hanging from the ceiling which felt a bit grotty, especially for how much I was paying.

Very welcoming and friendly staff and the free airport shuttle was really a blessing, the main reason I stayed there. The bed was very comfortable, the shower had great water pressure and was nice and hot, and the room was well equipped. The room was very quiet and I got a very nice night's sleep.

Stayed in March 2024

Nothing

Very well coordinated shuttle bus Beautiful and large room Very good breakfast Close to airport

Stayed in March 2024

Nothing I can think off

Love the place and the people. Very friendly. Clean room . Butler rooms are very prestigious ones with Butler service and dedicated team with it . Thanks Nora and Isra Lovely sunset from room 2085 .

Stayed in December 2023

Nothing

Very friendly and competent stuff at the reception. The woman working there are angels. Everyone treater me very kind while I was traveling alone as a woman

Stayed in February 2024

The hotel otherwise is a bit warn down (the room is OK-quite modern). For the money we payed, I would expect a higher standard, cleaner hallways and tables/table cloths in the restaurant. The room walls are also quite thin. It was a bit too pricey in my opinion.

The room was really nice, clean and modern with welcome water and some sweets and fruits. The free shuttle service runs every 30min to the airport and it is very convenient, if you have to stay overnight and have an early flight out. If you come late at night, I still recommend taking an uber and go to the city center: cheaper at the end. The restaurant La Orangerie inside the hotel is good: inexpensive and tasty. The staff is freindly.

Stayed in March 2024

N/A

I had great support from the Guest Relation Supervisor, Mrs. Martina George. She helped me a lot and even organized a great room for me. Coming back any time - next time in April... *smile*

Stayed in March 2024

Nothing

The hotel is close to the airport which is very convenient. It offers everything you need for a comfortable stay, The staff are friendly and helpful.

Stayed in March 2024

Hotel location

Staff was very professional and kind

Stayed in February 2024

Service is good

It would be nice if you make room rent without breakfast too, So if some one have early checkout no need to pay for breakfast. Pickup and drop bus quality need to improve

Stayed in February 2024

Nothing

it was beyond all expectation the way the staff take care of you. and mr sami and martine here take care of their guests as it should have been at home. I have traveled a lot and stayed at both kempinski and st regis..but come back here every time. This place should be given 6 star status.

Stayed in February 2024

Location and comfort

Stayed in February 2024

All was good, no complains or dislikes. Very good hotel in every aspect. Keep the good work guys, very satisfied with our stay and will definitely be staying here as many times we get to visit your beautiful country.

Superb option to choose when needing to be close to airport. It was for our last night of our 20 day stay in Egypt, we flew to Cairo from Luxor at night and the hotel shuttle picked us up. We had a lovely dinner, slept wonderfully, had a great breakfast early in the morning and booked a last 3 hour morning drive around Cairo to say farewell and buy some souvenirs. The hotel staff was ever so helpful on arranging all that was needed for our plans and the shuttle took us promptly to the airport to catch our flight back home. The hotel does not have a direct entrance from the airport but has a shuttle service every 30 minutes, and you are AT THE AIRPORT, not near, there! I traveled with my mom and daughter and was a bit iffy on the hotel having a Casino but was under restoration. Nevertheless it is at the back end of the property so no concerns in choosing this hotel in the near future should the Casino be open. Hope this helps your decision, go for it, you will enjoy your stay. Regards.

Stayed in January 2024

some rooms unrenew,sending luggage too late

facilities transportation to airport

Stayed in February 2024

We didn't experience the breakfast as we left at 7.00. Our tour operator arranged our airport transfer and it was a little early for our 9.00 departure and unfortunately clashed with the hotel's shuttle service, so the lobby and check out were a little busy

This was a last minute choice to be close to the airport for an internal flight. As it turned out it was a great hotel and perfect after a long day touring Cairo and an early departure the following morning. The room was very comfortable with every amenity including loads of washing and shaving kit etc!.

Stayed in February 2024