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  5. Reviews of New Palace Hotel

Reviews of New Palace Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17, Soliman El Halaby St, From Emad El Din St, Cairo, Egypt

#548 of 756 hotels in Cairo

Guests' Choice

Review Score

Based on 177 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    8.5

  • Facilities

    6.9

  • Staff

    8.3

  • Value for money

    7.6

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 19, 2025

    8.0
    Comfortable hostel in a good area
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom can be improved

    Large and clean room in a very good area, close of Khan el Khalil Bazar. We have spent only one night but everything was ok. Good money value

    Stayed in April 2025

  • Reviewed: July 11, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no WiFi, even though it was listed under amenities. Restaurant was non-functional and the free breakfast was not available to me as I had to check out early to reach my appointment. The sprayer in the bathroom was not working properly.

    Room was clean and had air-conditioning. I chose this hotel because I didn't need to prepay.

    Stayed in July 2025

  • Reviewed: May 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights

    The room was clean and tidy, with a great view and a lovely balcony

    Stayed in May 2025

  • Reviewed: December 30, 2024

    7.0
    A very good place for it's price tag
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -The noise The walls are very thin you could hear people arguing in the next rooms -The private bathroom is within the room itself

    I liked the building and the view so much The price was really good and the facilities were very acceptable

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Cool place
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    It was not clean , it’s and Old place but in general was ok.

    It was nice, the location is very good and price was awesome

    Stayed in October 2024

  • Reviewed: December 22, 2024

    6.0
    Good localisation, and nothing more
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lack of soundproof, big gap between Doors and door frame, which was making closing hard, and also you we're not sure its really closed, lack of curtain under shower, all bulding od very dirty and need maintance

    Localisation in the center od downtown Cairo, close to restaurants and Egipt Museum, and shishabars, very helpful staff

    Stayed in December 2024

  • Reviewed: September 22, 2024

    7.0
    Very pleasant
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy

    Friendly

    Stayed in September 2024

  • Reviewed: August 27, 2024

    7.0
    It was long staying and the staff was friendly
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Restaurant

    It’s near Ahmad orabi metro station The staff were good ..

    Stayed in August 2024

  • Reviewed: August 12, 2024

    7.0
    Great affordable option for a downtown hotel.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms do need refurbishment but main facilities were working well. Hot water didn't work on the last day. Breakfast was so basic so it could be better.

    Staff were amazing, room was old but clean, and check in and check out were super easy and smooth.

    Stayed in August 2024

  • Reviewed: July 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    Just a bit old though it is the case for the entire down town area.

    The location is just in Cairo down town, very near to Nile river, Egyptian museum, Al Ahli exchange, Banks Restaurants, photo Studios, clinics and metro station is just 3 minutes walk that can take you anywhere in Cairo. I really felt I was connected with everywhere I want to go and if you want to compare the money value it was the best in price and money value in comparison to other category of cost saving hotels or hostels. Unlike other hotel I personally visited to have a look ,I can say the photos on booking.com for New Palace hotel are - almost - real. Stay in New palace Hotel, save your money.

    Stayed in July 2024

  • Reviewed: March 26, 2024

    8.0
    Generally 7 out of 10
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Non exist room service

    Staff , comfortable , view , price

    Stayed in March 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Building is a little old, though prices are set right for this level so we can't complain too much. It will be great it just refurbish a little.

    Clean. Bedding is comfy. Very kind staffs.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom inside room

    Personal very friendly, especially Semi.

    Stayed in January 2024

  • Reviewed: December 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything was okay

    Stayed in December 2023

  • Reviewed: December 15, 2023

    6.0
    Cheap option but not more than a night
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms aren't very clean The blanket covers seem not cleaned regularly The entrance is very shady There are mosquitoes in the room which annoyed me all night The doors were jammed

    The price is cheap only for a night stay. We had an early morning flight so we took the cheapest we had. My room had a balcony and the place was near restaurants under 5 min walk so dinner wasn't a problem.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    7.0
    Pleasant experience
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    Mosquito bites

    Proximity to shops and restaurants

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Cairo
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the closeness to the train, all the historical places near by

    Stayed in November 2023

  • Reviewed: October 4, 2023

    8.0
    Great budget hotel in central location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a budget hotel, so, if you don't expect five star facilities, you will like it here. I like it and will be staying here again in december. 👍

    Great location near Metro, train station, shops, cafes and restaurants. Not really quiet, but nowhere in central Cairo is quiet. It has got a working lift. Super friendly staff, lovely, clean, big room with balcony, delicious (local) breakfast. I can fully recommend!

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    Ok stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Somewhat dirty, lots of insects.

    Near the city.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    7.0
    Nice hotel with good quality and fair price.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator and morning breakfast

    The staff was very friendly and the rooms are very clean. Confortable bed and very reliable wifi

    Stayed in August 2023

  • Reviewed: August 14, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sometimes there are some mosquitoes which the staff provide spray for them. The bathroom facilities should be renewed.

    The location and the staff are excellent. The staff are helpful and they are nice.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very collaborative and nice

    Stayed in July 2023

  • Reviewed: June 18, 2023

    8.0
    great
    • Travelers with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    service and friendly way

    yes

    Stayed in June 2023

  • Reviewed: June 10, 2023

    6.0
    It was good but only for couple of nights not more than that.
    • Business trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    -The bathroom compartment included within the room was a major flaw for me especially when I needed to use it and my roommate is sitting just outside. Really awful.

    -location is near the railway station. -Quiet.

    Stayed in June 2023

Showing 1 - 25

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