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Reviews of Palm Royale Resort - Soma Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hurghada - Safaga Road, Soma Bay, Hurghada, Egypt

#84 of 220 hotels in Hurghada

Guests' Choice

Review Score

Based on 260 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2024

    7.0
    The staff were amazing and really accommodating!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s in the beach with plenty of choices in activities to do!

    Stayed in February 2024

  • Reviewed: March 20, 2024

    10
    Top in my life
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights

    Fantastic everything. For kiters is the best solution ever. good for sports and relax (Gym, Sauna, Spa).

    Stayed in March 2024

  • Reviewed: February 17, 2024

    9.0
    الماء والهواء والوجوه البشوشة😊😊
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Since arrived we felt nice first with Mr Zaki in reception with his nice smile telling everything about the hotel, Mr George the manager upgrated our room when he knows that i wanted the best to my boys and solved all problems in nice matter and smile. We decide to stay 4 days but we extended as view was marvellous, staff was wonderful specially ) 😊😊Mr Abo Raslan and Mr Bishoy who made a very nice programme for entertainment really it was nicccccce trip and sooonly i will try to come again and again with family and friends. I dont want to forget Mr ihab the driver, Mr Sami the guide Miss Marwa and Miss Hind and the musician Mr Mohamed Alagmi🌹🌹

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Best holiday! Coming again!
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    I am enjoying and having a great time here. The managers and services, the beautiful locations and all the different activities like the beach, wellness area and shisha corner are so nice and comfortable! Special thanks to Mr Kannan for your support and management in every situation! The dinner was also very special and the workers are so lovely and professional. Thank you Mr. Badr Korny and thank you Mrs. Hend Mohamed, you always had positive energy and a good service! The lobby was also offering very delicious coffee, very lovely! I will definitely come again. Best regards Zinar Kisin

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights

    Second time by Palm Royal, which developed even since 2021. Really nice staff, especially Marua with kindness and Hakim with help. WIFI is much better compared to our last stay. Food excellent, clean rooms, there were some renovation in process, but well organised, no brother. I can only recommend it to anyone!

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    The open area but only around the pool... is cement and nothing else BUT the green and the garden that are between the pool area and the beach area I really really really appreciated. The bar close to the sun bed is quite poor. The wellness floor is very slippering and the relaxing zone is not very relaxing ... it sholud be separate from the sauna and the Turkish bath... and with more beds

    Tranquillity. The royal palms. The service(Hakim and also the others at the desk were always gentle). The food was good (a bit ripetitive). The sun bed and all the area. The wellness and the gym. The best place in this area .. I walk a bit south of this hotel and I can say that the beach/sunbed area is really the best, very relaxing and a lot of space between the umbrellas. I also really appreciate the airport shuttle service.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    10
    wonderful!!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 11 nights
    • Submitted from a mobile device

    wonderful staff and heated pool huge bonus

    Stayed in January 2024

  • Reviewed: January 17, 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Scrambled eggs bad, bottled shampoo not ecological, surfspot only has old equipment.

    Great staff, food, location, amenities

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    We enjoyed a nice stay, no regrets about coming, just probably not returning.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted from a mobile device

    Cleanliness of rooms (cockroaches in bathroom, pigeons in ventilation system) and not enough facilities for kids to play.

    No feeling of being crowded. Nicely located right by a perfect sandy beach. Good was a good mix and decent quality.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything was great

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    enjoyable family trip
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    if we were only able to eat at buffet restaurant would be abit sad. Ther rooms a bit old school. Confortable enough There should be a resort map that can be given out. It's a large place

    Beach is nice. lots of activities. breakfast is quite large you have everything you need. the dinner at a la carte restaurant is better than buffet one

    Stayed in December 2023

  • Reviewed: January 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    1. 5mins after we checked into our room, we found a cockroach running around. It’s so disgusting! We called reception to send someone to kill it but no one arrived until 20mins later. The hotel were unable to give us another room that night but arranged one the next day. 2. The AC in the room has mold and needs cleaning. Every morning we woke up and felt so congested and sick and then would feel better until we came back to our room and start feeling sick again. Eventually we caught flu and fever from the bad air coming from the AC. They need to service and clean the air conditioning more often. 3. The room service via room phone is very slow. We called to ask for ice and it took 2hrs for them to bring it. By that time we didn’t want it anymore. The 2nd night we asked for ice again and it never arrived. I also asked for a spare toothbrush and it took 45mins to arrive. 4. Too many flies on the beach. It’s hard to relax when there are flies constantly landing on you. The hotel needs to arrange a fumigation. They are also attracted to the sweet cocktails so maybe they should have a Waiter Service to bring drinks and remove old drinks for the guests laying on the beach.

    All hotel staff are very friendly and warm. The hotel grounds are lovely and nice maintained. Lots of Egyptian art everywhere which was nice. The hotel gym was well equipped and there’s lots of pools to choose from. Lots of entertainment available and there is a club within the hotel which is quite entertaining. The pianist in the Koi fish bar plays beautifully and it was a nice vibe to chill there. The hotel made a really nice effort to decorate for Christmas and the decorations looked lovely and felt Christmassy.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was very friendly and helpful, food was so tasty, and lobby decorations were amazing.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Great value for money, but not a 5-star experience.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 12 nights

    Many flies on the beach (regional issue), hard mattresses, noisy during cleaning hours, bad service in a la carte restaurants, poor breakfast, nasty mosquitos

    Great gardens and pools, nice beach, very clean, big rooms, nice lobby, next to kitesurfing spots

    Stayed in December 2023

  • Reviewed: November 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights

    Everything is clean, the gardens are beautifully maintained, the beach is nice and the staff are very friendly. The plus is direct access to a diving club and a water sports club (kitesurfing) just a stone's throw from the hotel. (Our trip was during the low season, the hotel was not full which I think helped the fact that everything is recommendable).

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Old rooms and old facilities

    Great location for kite-surfing

    Stayed in September 2023

  • Reviewed: October 31, 2023

    10
    Real luxury, perfect resort with good food and amenities. Nice sandy beach, lots of water sports.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    The quality of cocktails was disappointing. I understand that it can't be the best cocktails in all of its bars, but come on at least the lobby bar should be real authentic cocktails from proper ingredients. Unfortunately even the lobby bar's cocktails were less than average made from local drinks. Other than this however, everything was extraordinary

    Free upgrade to a luxury suite (honeymoon) with exquisite view. Food is very delicious and huge variety. Lots of watersports to choose from. The hotel really has it all

    Stayed in October 2023

  • Reviewed: October 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Smoking at the terrace of the main restaurant should be restricted.

    The hotel is just great. Beautiful locatiol, very professional and friendly personnel. The food is perfect.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Location is great and the beachfront is very large and nice.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    10
    A wonderful experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing, it was a very good hotel

    The hotel's location and services are above and beyond. Rooms were great and the food quality was very good.

    Stayed in September 2023

  • Reviewed: July 3, 2023

    10
    Amazing place
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    Half board program is somewhat lacking. But still great.

    Everything is amazing. From the reception till checking out. Outstanding service. Really enjoyed my stay and will definitely be coming back. Highly recommended

    Stayed in July 2023

  • Reviewed: July 2, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Overall great experience, nice food, the reception team are really great we got an upgrade to a beach front room with immediate check in upon arrival

    Stayed in July 2023

  • Reviewed: July 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff is not really flexible if you have last minute requests

    Clean and nice. Beach is really good

    Stayed in June 2023

  • Reviewed: July 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathrooms are really outdated, but at least they were clean. Food is not really European friendly, everything tasted the same

    Really clean, has everything that we needed. Really good breakfast and pastries.

    Stayed in June 2023

Showing 1 - 25

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