Hurghada Promenade, 84511 Hurghada, Egypt
#73 of 234 hotels in Hurghada
Guests' ChoiceBased on 99 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
9.3
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2025
Adel
EgyptIt was a wonderful stay — it truly felt like home. The entire staff was incredibly hospitable. I would like to extend my sincere thanks to Mr. Bishoy Gabra, Disk manager for his warm welcome, for organizing everything for us, and even accompanying us to our room. Special thanks also to Chef Ahmed Fawzy, the Executive Chef, and Mr. Mohamed Soliman for their exceptional care and attention to every detail, Especially considering that my daughter is one and a half years old and has a dairy protein allergy. They went out of their way to prepare special breakfast, lunch, and dinner for her without butter or ghee. Honestly, it was one of the best stays we've ever had. Thank you to the entire team at Gravity Hotel
Stayed in June 2025
Reviewed: 27 May 2025
Monika
Slovakiaweak wifi sometimes
The hotel makes good coffee everywhere, eat is very good, the staff is nice and helpful. They try to do everything for you to feel comfortable. I recommend visiting this hotel without a travel agency. From the cleaners to the manager, they will give you everything you ask for.
Stayed in May 2025
Reviewed: 26 March 2025
Serena
ItalyNothing to be mentioned here, as everything was perfect.
The staff have been exceptionally supportive, welcoming, and available throughout our stay, from check-in to check-out. Outstanding customer service, outstanding attention to everyone. Ms Eva, from Customer service, would check in from time to time to be sure that everything was perfect. We got a room upgrade with a sea view, double bathroom, and double room! You have plenty of food choices throughout the day, and you'll never go hungry! Mr Ahmed, chef, and Mr Osama, the restaurant manager, are always ready to respond to any request. There is a heated swimming pool. The Aquapark is fabulous. The gardens and the whole structure are well maintained. The Kids' Club is nice and Ms Asel makes sure the kids are entertained and are enjoying the activities. She is really sweet. The hotel also offers excellent activities for adults throughout the day, spanning from yoga to zumba, beach volley, etc etc etc Guests who want to enjoy relaxing music and have some quiet time can relax at the Gravity Peninsula, farther from the main beach. All in all, we strongly recommend Gravity Hurghada and we hope we'll soon go back.
Stayed in March 2025
Reviewed: 16 March 2025
Samir
EgyptThere's nothing I didn't like actually..!
The staff was respectful, kind, trying to help as much as they can to make us comfortable, satisfied, enjoyed and 😊 Specially "the Disk Manager 🥳 Mr Beshoey" 🙏🏻☺️
Stayed in March 2025
Reviewed: 1 January 2025
Cátia
SwitzerlandThe food could be a bit better for a 5star; pasta station we were served often cold pasta, fries were not amazing and the variety of food could be a bit better Although this was one of the best rooms ever, the fact that they cook/grill food early in the morning downstairs makes the room smelly through the day There are many people selling the extra services and that is a bit annoying when you just want to rest and enjoy but I believe they have a red flag system that we haven’t used and that’s on us
The space is amazing The room we were given was spacious and really good The Staff went above and beyond to take care of us The animation team was excelente with the kids New Year’s party was good the kids loved it
Stayed in January 2025
Reviewed: 29 December 2024
Vasco
SwitzerlandThanks to the main desk. We were very welcomed by the receptionist. They even upgraded our room and have dinner prepared for us after a really late arrival of our plane
Stayed in December 2024
Reviewed: 18 December 2024
Chiara
AustriaMy stay at this hotel was exceptional from start to finish. The staff demonstrated remarkable friendliness and cooperation throughout my visit, contributing to a truly welcoming atmosphere. The hotel's location is ideal, and its cleanliness was impeccable. The food offered was both delicious and varied, catering to a wide range of tastes. I would like to extend special thanks to Mrs. Eva, the Head of the Guest Relations Department, for her constant friendliness and invaluable assistance during my stay. Her professionalism and attentiveness were greatly appreciated.
Stayed in December 2024
Reviewed: 18 December 2024
Ren
United KingdomNothing!!
Everything absolutely excellent. Staff are super friendly and helpful. Thank you for everything. From cleaning, bar staff, reception staff, guest relations and animation. All was good. Room was stunning!!
Stayed in December 2024
Reviewed: 5 October 2024
Svjetlana
MontenegroEverything was great. Best recommendations. I hope to have a chance to go there again. Great staff, animation team, great food, nice atmosphere.
Stayed in September 2024
Reviewed: 15 July 2024
Yehia
EgyptNo thing
Hospitality Amazing Hotel Friindly staff especialy mr ramy and his crew in the front disk Good food snacks and drinks Every thing annimation team beach Thanks so much
Stayed in July 2024
Reviewed: 3 December 2023
Ilvars
LatviaToo pushy service sellers, but it's probably not the hotel's fault.
The hotel is excellent. The staff is excellent! Very responsive, attentive and helpful. Special thanks to Ms. Eva from reception, who cares very much about the guests' well-being while staying at this fantastic place. I really liked the choice of food, themed evenings, "live music" at dinner. Lots of pools, good water park. If you don't want to go to a restaurant for lunch, you can get snacks in various places in the vast area. Very good group of animators who try to talk to every customer. Keep that bar up. Will definitely come back here!
Stayed in November 2023
Reviewed: 27 November 2023
Christian
Francehigh standing and comfort
Stayed in November 2023
Reviewed: 20 November 2023
Lobna
CanadaEverything was great! Nothing to complain about!
The property was great and clean and the food was exceptional.
Stayed in October 2023
Reviewed: 13 October 2023
Ahmed
EgyptSmall things such as no variety in food day after day , some times staff cleaning the pool or the landscape near the guests
Great location Everything is near you: restaurants, aqua , beach and pools Amazing view from my suite Kind staff staring from Mr. Beshoy in reception, Elena from guest relations, animation team with Simba the super star of animation to the restaurant staff
Stayed in October 2023
Reviewed: 8 October 2023
David
EgyptStaff service Entertainment Aqua
Stayed in October 2023
Reviewed: 11 September 2023
Marco
Egypt*Fruits in meals are the same every meal *Swimming towels are not enough , one should wait to get a towel *Room balkony was very small
*Evening Shows *Room *Staff *Pools *Clean *Aqua park
Stayed in September 2023
Reviewed: 16 August 2023
Ahmed
United Arab EmiratesThe beach wasn't fully sand, most of the beach has stones you should wear sea shoes .
I liked the facilities inside the hotel , the staff upgrade our room to suit and it was a great suit with a great view thanks Mr Rami and Mr Bishoy, The restaurant was great specially Arabic about Italian restaurants thanks Mr Maged. Inside hotel you feel relax , feel comfortable and always welcome. It was a great relax time and will repeat it again very soon.
Stayed in June 2023
Reviewed: 10 August 2023
Islam
Saudi ArabiaNothing
Reception welcoming Aquapark Room Lunch and dinner
Stayed in August 2023
Reviewed: 12 July 2023
Ahmed
EgyptNothing major to mention.
* Everything was more than expected. * The rooms were clean, comfortable and cozy. * The room service guys were very responsive especially Mustafa and Ahmed. * The food was good and tasty. * The swimming pools and the aqua park were good and clean. * The staff was friendly and helpful especially Dalia from customer support. She did her best to make us feel comfortable and happy even before we arrived at the hotel. She was with us until we checked out. She was so professional and dedicated. * Thanks to Mr. Maher the reservation manager and Mr. Rami and Ahmad from reception. All the staff at the different restaurants were polite, hard working and respectful Definitely I’ll come back to this hotel.
Stayed in July 2023
Reviewed: 12 July 2023
Ahmed
Egypt* The lobby was a bit hot but this is maybe because it was crowded at the afternoon.
I was traveling with my wife and 3 kids. We booked 2 rooms overlooking the swimming pools and partially see the sea. The stay was wonderful everything was more than expected. I’d like to thank all the staff for their hospitality and support and for being so friendly. The hotel friendly atmosphere made us feel at home. The rooms were comfortable and furnished properly. They were cleaned daily and water and soft drinks were replaces every day. The food was not varied but it was very good, clean and tasty. The animation team was good but shows could be improved a bit. The kids were happy with the aqua park and the swimming pool. Special thank you to Dalia who was with us even before we arrived at the resort. She called us 3 hours beforehand to check on us and made sure that we are OK. She did all the necessary paperwork and checked us in in a few minutes. She was checking on us every single day and she did her best to make us happy and comfortable. She also finished the check out process in minutes. She was so dedicated and helpful. I’d like also to thank Mr. Abdullah the reservation manager for his support. Also Mr. Rami and Mr. Ahmad at the reception desk. The staff at the restaurants were friendly, polite and respectful. Especially Mustafa at the Mexican restaurant and Amro at the oriental restaurant. Mustafa and Ahmed from room service.
Stayed in July 2023
Reviewed: 5 July 2023
Dmitry
RussiaWe like everything. Gravity is the best! Especially FOM Mr AMR, bellman Hany, and Guest Relation Elena
Stayed in April 2023
Reviewed: 2 July 2023
Bassem
Egypt- Rocky beach and muddy seabed. - Internet should be available for free.
- Aqua park is amazing for children and adults. - Buffet is delicious with lots of varieties. - Animation team is very amusing for kids. - The whole place is super clean.
Stayed in June 2023
Reviewed: 30 June 2023
Ayman
EgyptFood needs more variation
Very helpful staff esp Mr Rami
Stayed in June 2023
Reviewed: 13 June 2023
Ahmed
EgyptMy stay at Gravity Hotel exceeded expectations with exceptional reception, flexible service, and amazing dining. Highly recommended for a luxurious and memorable experience.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content