Reviews of Sheraton Miramar Resort El Gouna This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
El Gouna, El Gouna, Hurghada, Egypt
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Reviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 7, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in September 2025
Verified reviewStaff are very welcoming. Amazing view and privacy.
Dear Hossam, eg, Thank you for your kind words. We are delighted to know that you enjoyed the warm hospitality of our staff, as well as the amazing views and privacy our resort offers. Your satisfaction is our greatest reward, and we truly appreciate your feedback. We look forward to welcoming you back for another relaxing stay. Warm regards, Guest Relations Amany Amir
Dear Hossam, eg, Thank you for your kind words. We are delighted to know that you enjoyed the warm hospitality of our staff, as well as the amazing views and privacy our resort offers. Your satisfaction is our greatest reward, and we truly… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewI like the lagoons and beaches and the trees all over the hotel, the place is charming and suitable for families and couples. In real life, it looks way better than photos, and we enjoyed our time 🌞
The events are a bit boring. The performers are good, but the effort in engaging people with the performers and entertaining them is poor.
Dear Lobna, jo, Thank you for sharing your experience with us. We are happy to know that you enjoyed the charm of our lagoons, beaches, and gardens, and that the atmosphere was perfect for your stay. We also appreciate your feedback regarding the events and entertainment. Your comments are valuable, and we will share them with our team to improve guest engagement in the future. We hope to welcome you back soon for another relaxing stay. Warm regards, Amany Amir Guest Relation
Dear Lobna, jo, Thank you for sharing your experience with us. We are happy to know that you enjoyed the charm of our lagoons, beaches, and gardens, and that the atmosphere was perfect for your stay. We also appreciate your feedback regard… Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 21, 2025 · Stayed in August 2025
Verified reviewReviewed: August 16, 2025 · Stayed in August 2025
Verified reviewReviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewAmazing
The sea has some spike shells that cut my legs .. need more cleaning on the beach and the sand
Dear Kareem, us, Thank you for sharing your feedback. We’re delighted to hear you enjoyed your stay and the beauty of our resort. We’re truly sorry to learn about your experience with the shells on the beach and any discomfort it caused. Your comments have been shared with our beach team so we can take extra care in cleaning and maintaining the sand for our guests’ safety and comfort. We hope to welcome you back soon for an even better experience. Best regards, Amany Amir Guest Relation
Dear Kareem, us, Thank you for sharing your feedback. We’re delighted to hear you enjoyed your stay and the beauty of our resort. We’re truly sorry to learn about your experience with the shells on the beach and any discomfort it caused. Y… Show more
Reviewed: August 6, 2025 · Stayed in August 2025
Verified reviewThe resort design is amazing.. beaches are wonderful and food is perfect and meets every taste... staff members are marvellous and sooo friendly
Nothing.. everything was just perfect
Dear Abeer, eg, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our resort’s design, beautiful beaches, delicious food, and the friendliness of our team. Knowing that everything felt perfect for you is the best compliment we could receive. We look forward to welcoming you back for another unforgettable stay! Best regards, Amany Amir Guest Relation
Dear Abeer, eg, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed our resort’s design, beautiful beaches, delicious food, and the friendliness of our team. Knowing that everything felt perfect for you is the… Show more
Reviewed: July 31, 2025 · Stayed in May 2025
Verified reviewPerfect location
The room could use more lighting at night.
Dear Rafik Gabriel , eg, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our location. We also appreciate your comment regarding the room lighting and will certainly take it into consideration for future improvements. Your comfort is very important to us, and we hope to welcome you back again soon. Best regards, Shams Amir, Guest Relations
Dear Rafik Gabriel , eg, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our location. We also appreciate your comment regarding the room lighting and will certainly take it into consideration for futur… Show more
Reviewed: July 26, 2025 · Stayed in June 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewReviewed: July 20, 2025 · Stayed in July 2025
Verified reviewLocation and facilities
No food varieties and unexperienced restaurant staff
Dear ahmed, eg Thank you for taking the time to share your thoughts. We're glad you appreciated our location and facilities. We're sorry to hear that the food variety and service at the restaurant did not meet your expectations. Your feedback is valuable and has been shared with our team to help us improve. We hope to have the opportunity to provide you with a better experience on your next visit. Best Regards, Shams Amir Guest Relations.
Dear ahmed, eg Thank you for taking the time to share your thoughts. We're glad you appreciated our location and facilities. We're sorry to hear that the food variety and service at the restaurant did not meet your expectations. You… Show more
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewVariety in breakfast and dinner were excellent. Location was great. Staff were amazing, they are trying their best to make guests as happy as possible.
Dear Nevine, eg, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the variety in our breakfast and dinner, as well as our great location. It's especially rewarding to know that our team made a positive impression — they truly do their best to ensure every guest feels welcomed and cared for. We hope to have the pleasure of welcoming you back again soon! Best Regards, Shams Amir Guest Relations.
Dear Nevine, eg, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the variety in our breakfast and dinner, as well as our great location. It's especially rewarding to know that our team made a … Show more
Reviewed: July 6, 2025 · Stayed in July 2025
Verified reviewThe beach was amazing, staff was so friendly
Dear Islam, eg Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the beach and felt welcomed by our friendly staff. We hope to have the pleasure of welcoming you back again soon for another relaxing stay by the sea! Best Regards, Amany Amir Guest Relation
Dear Islam, eg Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the beach and felt welcomed by our friendly staff. We hope to have the pleasure of welcoming you back again soon for another relaxing sta… Show more
Reviewed: July 5, 2025 · Stayed in July 2025
Verified reviewReviewed: July 5, 2025 · Stayed in July 2025
Verified reviewReviewed: July 2, 2025 · Stayed in July 2025
Verified reviewReviewed: July 1, 2025 · Stayed in July 2025
Verified reviewDear Anonymous, Thank you for your amazing feedback! We're truly delighted to hear that you had such a great experience with us. Your satisfaction means the world to our team, and we can’t wait to welcome you back soon for another wonderful stay. Warm regards, Amany Amir Guest Relations Team Sheraton Miramar Resort El Gouna
Dear Anonymous, Thank you for your amazing feedback! We're truly delighted to hear that you had such a great experience with us. Your satisfaction means the world to our team, and we can’t wait to welcome you back soon for another wond… Show more
Reviewed: June 30, 2025 · Stayed in June 2025
Verified reviewAmazing performance from all the staff specially Amany from Guest relations and the FOM also Shereen and Martina from the kids club they are very nice . And all the F&B staff, Food was amazing also professional Executive Chef 😉.
Nothing
Dear Katreen, eg Thank you so much for your amazing feedback! We’re thrilled to hear that your experience with us was such a positive one. Your kind words about Amany from Guest Relations, our Front Office Manager, as well as Shereen and Martina from the Kids Club, truly mean a lot. We'll make sure to share your praise with them — they’ll be delighted to know their efforts made your stay even more enjoyable. We’re also happy to hear that the food exceeded your expectations, and we’ll gladly pass on your compliments to our Executive Chef and the entire Food & Beverage team. It was a pleasure having you with us, and we look forward to welcoming you back soon for another exceptional stay at Sheraton Miramar Resort El Gouna! Warm regards, Amany Amir Guest Relations Team
Dear Katreen, eg Thank you so much for your amazing feedback! We’re thrilled to hear that your experience with us was such a positive one. Your kind words about Amany from Guest Relations, our Front Office Manager, as well as Shereen and … Show more
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewArchitecture is magnificent, location is superb, food is of good quality although not always tasty.
You “rarely “ see anyone smiling from the staff (except Refka at the Miramar restaurant). Employees seem to be unhappy doing their jobs. They kept us waiting more than one hour to check us in. Bed Pillows are incredibly high and uncomfortable. Insects at the beach made it really hard to stay long.
Dear Ehab, eg Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the architecture, location, and the quality of the food during your stay. Your kind mention of Refka at the Miramar restaurant is especially appreciated – we’ll be sure to pass along your praise to her. At the same time, we sincerely regret that other aspects of your experience did not meet your expectations. Please accept our apologies for the delay at check-in and for the discomfort you experienced with the pillows – we understand how important a smooth arrival and a good night’s sleep are to a relaxing holiday. Regarding the insects at the beach, we are actively working with pest control to manage seasonal challenges and provide a more pleasant environment. We are especially concerned to hear your impression of the staff’s demeanor. Providing warm, welcoming service is a key part of our values, and we will address your comments internally to ensure our team members feel supported and empowered to offer guests a consistently positive experience. Your feedback is truly valuable and helps us improve. We hope to have the opportunity to welcome you back in the future and offer you a more seamless and enjoyable stay. Warm regards, Amany Amir Guest Relations Team Sheraton Miramar Resort El Gouna
Dear Ehab, eg Thank you for taking the time to share your feedback with us. We’re pleased to hear that you appreciated the architecture, location, and the quality of the food during your stay. Your kind mention of Refka at the Miramar re… Show more