Renovations are underway throughout the hotel and there is ongoing work which is causing inconvenience and noise.

The room was very nice and also the food and staff

Stayed in September 2025

Several places are having reconstruction, noise in daytime.

Good staff, very warm hearted and like to help. Ms. Rawan and the other lady (sorry I don't know her name) at check-in gave me good suggestions and help. All-inclusive package is good, easier for everyone on daily dining.

Stayed in August 2025

Service was amazing. Beach was awesome and rooms were excellent.

Stayed in July 2025

The food and the pool

The location, the rooms and the staff

Stayed in July 2025

Clean calm

Stayed in July 2025

Need more golf cars to and from the Marina. (Soma Bay related?) AC did some noise from time to time but it's wasn't that terrible. The touchpad was a bit tricky to manage but it's ok.

Room: The room had sea view even for standard ones. Breakfast: A large variety of everything and super tasty. Staff, super helpful and decent. Beach: very neat and large waterfront and near the wooden jetty for snorkling and diving with the coral reef and the multicolor fish :) a must visit! When we arrived we found a surprise in the room, a honeymooner cake. It was a very nice gesture. Beach was nice and clean. At the end of the stay, we were near late for the bus and Momen from reception and golf car tried his best to help us reach our bus on time and he succedded. He was up to the mission and saved the day. A true hero :) Overall it was a pleasant experience.

Stayed in June 2025

Pool area not very nice

Beach Room Food & beverages

Stayed in June 2025

- Big part of the hotel is under renovation which limited the use of the hotel facilities for us - Managing the questions about the room number can be improved, we kept saying the room number for the staff 10 times a day. a bracelet can be a good option to avoid the inconvenience

- Amazing Location in the beautiful Somabay - Dinner and breakfast food quality is very good with many options - Staff are welcoming and trying to help - We were offered an upgrade at a discounted rate to make our stay more convenient

Stayed in June 2025

Remoteness from downtown and center with comparatively very high relevant transportation costs. Recommends shuttle bus(s) , providing relevant roundtrip shuttles to serve such needs once or twice a day

Breakfast is quite rich and versatile. Staff is very welcoming, helpful, highly responsive & supportive. Room service food meets expectation with good taste food that is quickly & neatly served.

Stayed in June 2025

Resort vibe - definitely family and couple-oriented, not very suitable for singles or groups of friends. Not a problem at all, but just one thing to keep in mind. Location - significantly more remote than - for example - options in Hurghada. It's the reason why I booked it, but just something to keep in mind if you plan on moving around the area/out of the resort often. Cocktail selection - improvable, or perhaps can be made more visible to guests.

Room & value for money - pricing in early May made it very affordable to get a beautiful sea-view suite on the 3rd floor. Beach - nice, peaceful and beautiful. Food - buffet breakfast and dinner were both very complete.

Stayed in May 2025

The animation team's party every evening was loud, at a time where we wanted to enjoy peace and quiet in the balcony. I was disappointed when I tried to upgrade my stay to half board, the price difference was exaggerated in my opinion

The location is heavenly. We feel in love with the bay and enjoyed our walks in the sand and swimming in the crystal clear water. The hotel is huge and very impressive. You'll feel like you're royalty in a glamorous pharaonic palace. The rooms have just been renovated and are very modern and well equipped. The bedding was very comfortable We only had breakfast, the food was great and the buffet offered everything. The restaurant had a great view on the beach

Stayed in April 2025

Luxurious ambience, spacious and clean rooms, spectacular location. The staff and service were extraordinary friendly.

Stayed in April 2025

The construction updates is a little bit noisy.

The staff are super friendly ..

Stayed in April 2025

The only problem we had was that the hotel has no non-smoking policy. A dedicated smoking area on the beach would be great. We couldn't enjoy the sea breeze most of the time, as there is always someone smoking nearby. The same goes for dinner. Sitting inside is too hot, and outside - one can't enjoy the delicious meals sometimes because of the smokers. The neighbours and/or staff smoking even woke us up at 6 am a few times, as our room was full of cigarette smell (we like having fresh air while sleeping and keep the window open at night). The air conditioning is quite loud, but cools the room very efficiently.

The private beach right in front has enough loungers with umbrellas (though the front row tends to be occupied by 9-10 am), the water is very clear. We took long walks along the beach, and saw that the Sheraton part of the beach is really the best, as it's cleanest, calmest (when there's wind) and has no algae. You can even see a few fish there. If you're into snorkeling, you can visit the Jetty (10-min walk from Sheraton), where there is a fantastic coral reef with lots of fishes. It was the best snorkeling experience we've ever had. The room is great. It's spacious, there's a seating area inside and on the balcony. The balcony door has a mosquito net. The curtains are very good at blocking out the sun, so the light didn't wake us up in the morning. The room has a kettle, a minifridge, the housekeeping brings a few bottles of water every day. The room service is very good, fast (about 25 min) and inexpensive. We ordered a Pizza Pollo, which was delicious and cost around 7€. The bed is perfect: very wide, soft enough for our backs not to hurt, but not too soft, and it was one huge mattress (not 2 moved together) which is really comfortable. We liked the large walk-in shower with high-quality toiletries. The food is exceptional. The breakfast has a huge selection of warm dishes, pastries, vegetables, fruit, cheeses, lots of jams, muesli, even natural comb honey. The dinner is also perfect, with different themes each night. Apart from the main dishes and sides, there are grill stations, soups, lots of salads and dips, and an amazing selection of pastries and cakes. We absolutely loved the cakes and highly recommend the Arabian specialties like Om Ali and Knafeh. The drinks are not included at dinner (we had halfboard), but are not too expensive (2.5€ for a Pepsi). Strong and fast Wifi, even on the beach. The staff is amazing. Our housekeeper Mohamed made supercute towel animals for us, which we found such a great personal touch.

Stayed in March 2025

It was under renovation, which we were not informed of before our booking.

Location is great.

Stayed in March 2025

Wonderful. Clean, extremely comfortable beds, friendly staff. Due to renovation the facilities like gym and lobby are limited. Fantastic beach. Boat tours/ snorkeling trip overpriced in the area but easy to book from other organizers through booking.com and no problem with transport to Hurghada if needed. Low season and not very many restaurants open but enough. Good variety at breakfast.

Stayed in March 2025

Construction work during the stay, generating continuous noise. Very few animations, but the location close by natural animation does the job

Ideal position between diving and sailing, quite water to swim Very very friendly staff Great food

Stayed in January 2025

Needs more entertainment on the beach and pool

The location and services as well as the staff

Stayed in January 2025

Location to the bay

Stayed in November 2024

Golf cart service needs to be more efficient

Friendly staff and breakfast buffet

Stayed in November 2024

The entrance and lobby very old - not many restaurants

Renovated rooms

Stayed in November 2024

The Hotel was under going renovation so the actual dining area was a make shift area that was not the best but sufficed. The Hotel in general once finished with the renovation I believe will be very nice. The Landscape of the Hotel is very very poor especially that Egypt is well known for its variety of Palm tress and Landscape in general.

We only had Breakfast but found it to be well rounded in terms of variety.

Stayed in November 2024

First, the sevice is too "pro-active", million questions from the staff - "are you OK" or like this. For me too much..... Over service.....Second, some strange rules, like need to sign zero bills for "all_inclusive" drinks. This is not normal for me. Third - room is very good, but few details do not make it perfect- e.g. I did not find the way how to switch the light on in the night in the bedroom, and do not disturb my partner who is sleeping.

location is perfect

Stayed in November 2024

The hotel is under renovations so you can hear the work happening around you. It didn't impact our stay at all but for the light sleepers that want to sleep with the window open.

The beach is amazing. Sand is soft, water is clear and calm.

Stayed in November 2024