I was having a simple issue that hadn't been solved although the receptionist was informed about. But it doesn't affect our stay at all . I didn't understand why some of workers there were asking about the blue brace color 😃 although they must have been educated about the resort rules and guidance. It was funny for me and I just laugh as I also don't know the answer . I don't think that there are drawbacks to be considered at all .

The resort has one of the most beautiful adorable beach , with clean water , about 98% sandy , with so little stones present . The room was perfect has a good view , wide , comfortable color (don't forget to ask about towel for bathroom from the service man ) The breakfast buffet was great and had good food variety, even our Oriental food recipes, really you can take good breakfast. Try to eat the white feta cheese and also fava beans Spanish omelette all were delicious. Special thanks to Abdel-Aziz who helped us a lot , he is always on time when you need any help , happy to work and to help you . I like the welcome WhatsApp message to offer any assistance at anytime, actually I felt l'm not alone specially I was with my mother . The location is great , it is nearer to everything you can imagine it is 3 minutes from blue bus station , nearer to El Sasala square that has most of famous restaurants, nearer to supermarkets they are all in front of resort.

Stayed in September 2025

Room furnitures are little bit old and bathroom can be restorate. I suggest that you can buy your tours from any others, ask some companies and find the best, not ask just in hotel, by the way this is not under responsibility of Eagles.

At the begining we had a problem about our room type but they solved this problem and upgrade our room to suite room. Location and facilities are almost good. Guest relations especially Esther is the best girl in the hotel! She helped us for everything and tried to solve our problems. We made very early check-in and late check-out without addition payment and also Esther helped us about it. The sea is across the street but nice, very shallow but very clear. We joined 4 different tours and the location was not problem for any tours so, that was nice also. Thank you for everything!

Stayed in September 2025

Loppy bar is so bad and it's staff also, main restaurant staff is bad, unfriendly and narrow- minded, and the food is very bad tasted and some salads are spoiled especially in the first day, the other two days are good and the variety of food is not bad. Aqua park is good but there is a unit is out of service. Beach towels not allowed to be changed than more once per day. Anything I want to drink or eat it must be show my wristband. The late breakfast is not valid at all, however it should be available on the lobby bar. There is no creamer in the room bar, and all hot drinks with dry milk with very bad tasted. There is only one toktok from the street gate to the beach which make a crowded in sometimes.

I would like firstly to thank Abdul Aziz, the room service employee, he is always support, smart, polite and do his job in a complete matter. Also I want to thank Mrs Dalia room service manager for her support. In addition, a big thank for Mr tamer in reception and guest relation representative for her daily follow up. Thanks Mr tamer the head manager for your respect and your highly reaction to solve the problems. As a conclusion: the room is clean, oriental and Italian restaurants are very good with smart staff, pool nearest to shahrzad restaurant is very good and it's bar also especially Omar and Ahmed, animation team is very interesting and the beach facilities is good.

Stayed in September 2025

It is a general policy for all hotels, but pools are closing at 18.00

It is nicer place for family, foods are good. According to price quality, it is good. Don't confuse the location away from the beach, it is not they have private beach across the road and they have golf car for transport. Beach is big enough and nice for snorkeling . It is in the city center 5 min to marina. You can start shopping by stepping out from hotel

Stayed in August 2025

The AC was super noisy. We had power cut 3 times and no water once. WIFI very bad quality.

It has everything on site and it’s convenient however, it needs desperate upgrade. Very dated and old.

Stayed in August 2025

Bad internet

Every year this hotel is getting better

Stayed in August 2025

How the shower was located

It was clean and white very comfortable with good working airco

Stayed in August 2025

Room was pretty much old (old doors, old bed), shower in the room wasn't working properly so it was impossible to take a normal shower. There was a water shortage every night so if you come late you can't take a shower at all. Elevator was out of order most of the time. Wi-fi was terrible, very slow connection and it hardly ever worked (in all parts of resort). Altough the beach is very nice, you have to walk outside of the hotel to get to the beach.

The staff was very nice and polite, food was excellent (plenty of choice, everone can find something they like), beach is beautiful (very comfortable sunbeds), the pool was also nice, good playground for the kids (hotel in general is more family orientated which suited us). Entire resort is very nice, spacious, clean an well maintained

Stayed in July 2025

Food quality, although the chef is doing his best, but the quality of the materials has to be improved. WiFi is the weak point in the hotel.

Location, staff reception, beach, and price compared to others.

Stayed in July 2025

a long time for check in to receive the room almost 30 Min

The location is near to every thing and the staff is very nice and helpful The beach is good I like to repeat the visit again

Stayed in July 2025

Some restaurant staff need re-orientation and training about customer & guest dealing. The AC of the restaurant need maintenance and fixation as the main restaurant is relatively hot.

Excellent staff at Reception particularly Mr. Mohammed Emam, Mr. Ayman Sayed & Mr. Mohammed Abdelwahab. Great welcoming behaviour. I have received 3 special dinner invitations during my stay. I will repeat my stay of course there.

Stayed in July 2025

I’d like adding one more mirror instead of just the one in the bathroom 😅

It’s a new nice place, well organized and maintained. People are welcoming and helpful. Mr. Ayman at the front office was of great assistance and Noor in guest relations cared for our enjoyment and comfort. Room service does what it’s supposed to do and everyone in the place is doing his job and more. Children will enjoy the slides and kids area. The private beach is extremely nice and highly recommended for families with children. I really enjoyed my stay there.

Stayed in July 2025

The food was not fantastic but for what you pay it is really good value for money

The staff were amazing

Stayed in May 2025

The rooms we first checked in was being renovated so no mirrors were yet installed ,nor curtains in the living room,but as soon as we contacted them they changed it for us for a better room with a complementary dinner as a compensation as they cared about our satisfaction.

The location of the hotel is great near to everything specially to hurghada marina,and supermarkets, pharmacies,cafes are nearby. The restaurant was serving good open buffet food and the executive chef did a really good job supervising staff every meal. When we faced a problem with the room (2 bedroom apartment) they worked on solving it and thanks to mr. Mohamed emam (A.G.M) they changed the room and even reserved us a complimentary dinner . And thanks to Mr. Ayman( reception) for his assistance.

Stayed in July 2025

It's a good place in general but the staff are mostly unfriendly and non smiling. Some staff are friendly but expecting to be tipped like room service. Others are rudes like toktok driver and beach security at night show who stopped me and my wife in a rude way because we arrived 10 minutes early to attend the night show and spoiled our night. The restaurant is a very busy place at lunch and dinner, the food is low quality even for all-inclusive, some food is badly cooked or even under cooked, the sweets were accepted and salads and breads but anyway you will find something to eat but compared to hotel prices at this time which almost 100$ per night they should surve much better food.

I liked the beach ,it was clean and spacious, plenty of sun beds and umbrellas, mostly Sandy with Rocky parts , relatively shallow and suitable for non swimmers and kids but there are also deep areas for divers and swimmers. There are also nice pools and aqua parks and kids pools. The room is clean and spacious with comfortable beds and pillows.

Stayed in July 2025

The staff was so good and caring about us. There was a lot of fun going around. We enjoyed.

Stayed in June 2025

The location was great and our room lovely. The staff were amazing especially Mohamed Abdelwahab The Fo Manager

Stayed in May 2025

Limited variety of food choices.

Friendly staff

Stayed in May 2025

launch was fair but also was delicious

the pool and the breakfast was great - launch and dinner was okay comparing with the price the hotel was perfect clean - great locations

Stayed in June 2025

Beach is awesome

Stayed in June 2025

One supervisor from restaurant he was not professional and not helpful called Ahmed Elsayed. And the AC sound was high and some times it is go wrong.

It was clean and reception staff was good and at the restaurant Especially Mr Mohamed Hosny , Service manager he was a very nice and professional. And housekeeping staff and pool/Aqua staff was nice. And the band team on the beach was too kind and professional.

Stayed in June 2025

WiFi and mobile networks are very bad

Very nice and clean place . Extremely polite , friendly and helpful staff . Very nice beach with reef and corals . Food was good in general

Stayed in June 2025

The buffet was literally the same everyday, drinks were not included in the half board but no one told us when we checked in. We got our room upgraded to a bigger one but there was a loud noise which didn’t let us sleep all night, then they moved us to another one which was much better. The WiFi does not work, it disconnects you all the time and only works in certain areas of the hotel.

Staff is very nice and friendly, they helped us with printing our boarding passes and solved our issues with our first room. The beach is also very close and nice, there are classes for kids and entertainment for adults.

Stayed in June 2025

Good value for the price. The beach was clean, with a volleyball playground that added to the fun. The rooms were also very clean, and the staff was friendly and helpful.

Stayed in May 2025