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Reviews of Valenciaflats Torres de Serrano

Conde de Trenor, 16, Ciutat Vella, 46003 Valencia, Spain

#182 of 592 Holiday rentals in Valencia

Guests' Choice

Review score

Based on 242 apartment reviews

8.1

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.9

  • Location

    9

  • Facilities

    7.8

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    8

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Showing 1 - 42

  • Reviewed: 19 September 2018

    9.2
    It was a great day in Valencia.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    The Bedroom is an open space w/o privacy and the beds are old and not so much comfortable.

    The apartment I stayed is a Duplex w/ amazing space and commodities, that made me feel pity to not stay longer and get more advantage from it.

    Stayed in September 2018

  • Reviewed: 1 May 2018

    7.5
    Noisy, old mattress, but great location and clean aparment.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights

    It's extremley noisy. It really depends on your neighbours in the building how worse it is but the noise from the street is one you get anyway. The mattress was very old (pit) and small beds. The sink in the badroom is very small (toilet sink). There was no kitchen towel but after a message to the office they brought one.

    The location is super.

    Stayed in April 2018

  • Reviewed: 27 November 2017

    7.5
    Lovely location very noisy at night as above bars if you wanted some peace.
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The fact we had to collect the keys which was the opposite direction from accomodation, travelling with kids we should have been informed better. Cant rate the coffee as there was no coffee service??

    Accomodation was spacious and in a beautiful building in a buzzy location- tap was too big for the sink in bathroom so a little difficult to wash Oneself.kitchen was fully equiped, next time will be more prepared and bring some groceries

    Stayed in November 2017

  • Reviewed: 27 November 2017

    10
    Would love to come back again!!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 7 nights

    It is a bit noisy at times, but expected given the location on the square but it wouldn't prevent me from staying there again! We liked the hustle & bustle and people watching when we had the windows open

    Great location! (plus my daughter is a student living nearby) Modern, clean Comfortable beds Café downstairs

    Stayed in November 2017

  • Reviewed: 20 November 2017

    6.7
    Good location for exploring Valencia
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights

    The parking the man at reception pointed us to cost us 58 euros for 1 night! it was across the riverbed, avoid it and park on the same side as the flats where it is 20 euros a night! The twin beds in the cramped bedroom.

    The apartment is very light and airy with shuttered windows in a really good location. It has a kitchen and dining area.

    Stayed in November 2017

  • Reviewed: 26 September 2017

    6.7
    Thankfully the location made it worthwhile. Valencia is a great place to visit.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    No blankets & no response when I sent an email request. No power point in the tiny kitchen to plug the kettle and toaster. No tea towels. No large sharp knife.

    Especially the location

    Stayed in September 2017

  • Reviewed: 23 July 2017

    9.2
    Great apartment in old city. Highly recommended.
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Aircon is in the living room so bedroom can lack air circulation you close the windows. There is a washing machine but no detergent. You have to pick-up the keys from a different hotel. Still, despite these little inconveniences, the apartment is highly recommended.

    Great apartment amongst all the sights of Valencia. Clean and spacious (especially for European standards) with nice views with easy access to most things.

    Stayed in July 2017

  • Reviewed: 4 April 2017

    8.3
    Good apartment. Too noisy to sleep though. Terrible method of getting the keys.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The noise. The fact that the washing machine was not plugged in and my wife had to climb behind the hot water tank to plug in. No wine glasses. And most if all the key pickup was across town and should have been at the apartment. We only needed a code to get in so this should have been supplied on line

    Loved the position

    Stayed in April 2017

  • Reviewed: 29 March 2017

    5.8
    The situation is great.
    • Leisure trip
    • Family with young children
    • Duplex Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The apartment was a duplex with a living room and one big room in the 1st floor. There was no doors for discretion. Also you have only one small bathroom.

    The situation is great.

    Stayed in March 2017

  • Reviewed: 22 March 2017

    5.4
    Great location but that is about it.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 1 night

    Hot water doesn't run well. Cooking facilities are really minimal and toaster is broken and dirty. Noisy outside as it is in the middle of the touristic area. Air conditioner doesn't work well. (it was so cold)

    the location is great. literally looking at the Torres de Serano. Good managment system and crew.

    Stayed in March 2017

  • Reviewed: 9 February 2017

    9.6
    feels like a pied-a-terre in valencia.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    check-in: different location, too far from flat. we did it by phone, because impossible to go there due to burdensome luggage. no heating in bathroom and bedroom and not adequate in living room.

    excellent location. nice comfortable flat, lots of light. enjoyable stay, felt at home.

    Stayed in February 2017

  • Reviewed: 5 February 2017

    7.1
    Great location, not so great kitchen.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    You have to clean your own dishes and the pan in the cupboard was filthy and in disrepair. There wasn't any proper dishwashing utensils or dish clothes or any kitchen condiments. Theres also no place to plug in the kettle so you have to boil it on the floor. The woman at reception was on the phone and very disorganised while checking me in. She charged my card to the wrong machine as she was too busy on a phone call.

    Location, furniture, big windows and view was amazing.

    Stayed in February 2017

  • Reviewed: 8 December 2016

    7.9
    location is amazing.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    the interior is cheapish. the windows are bad quality, no sound isolation, so all the noise from the street is getting inside. the AC was not working, it was cold in the flat with no option to heat it.

    location is amazing.

    Stayed in December 2016

  • Reviewed: 30 October 2016

    9.6
    Wonderful location, excellent apartment!!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night

    The small sink in the bathroom took a little getting used to, and the apartment could use a single extra sitting chair in the living room for conversation.

    The wonderful windows offer light from two sides and the view of the Torres Serranos is perfect. We only stayed one night but would choose to stay here again! Very clean, comfortable and convenient location.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    4.6
    Valencia is a great city, but this is the worst apartment we have ever stayed in
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights

    Apartment 1 is too noisy. Other apartments in the block were serviced between 1am and 4am on Sunday night, the noise was unbelievable. The apartment was tired looking at best, and the fridge smelled of sour milk as soon as you opened the door

    The location is excellent

    Stayed in October 2016

  • Reviewed: 30 September 2016

    7.9
    Great location, very comfy
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    It was noisy, but it's the price you pay for the good location.

    Great location, in the heart of the city (but next to the park) and near the bus station (easy acces to everywhere). The apartment is spacious and it has every facility you need for a comfy stay: fridge, washing machine, coffee maker, toaster, iron, lots of dishes, towels etc.And we saw the Serranos Towers from our balcony.

    Stayed in September 2016

  • Reviewed: 4 September 2018

    8.3
    It was very good in an awesome location
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    The distance from the flat to pick up keys

    Location. Comfortable and clean flat

    Stayed in September 2018

  • Reviewed: 31 August 2018

    7.1
    Family holiday
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 2 Children)
    • Stayed 4 nights
    • Submitted via mobile

    The area of the apartement is very loud all night, sometimes until morning.

    The apartement is very nice, it is a real specialty.  

    Stayed in August 2018

  • Reviewed: 19 December 2017

    10
    The property is exactly as it appears in the pics. A great place to spend some days in Valencia!
    • Leisure trip
    • Group
    • Duplex Apartment (6 Adults)
    • Stayed 4 nights

    Everything.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    6.7
    Very cold and dust everywhere
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very cold and dust everywhere

    Stayed in December 2017

  • Reviewed: 20 November 2017

    7.5
    Perfect location in the old town.
    • Leisure trip
    • Family with young children
    • Duplex Apartment (6 Adults)
    • Stayed 3 nights

    Loud.

    Perfect location in the old town. Lot of tapas bars and restaurants around. Appartament was pretty clean.

    Stayed in November 2017

  • Reviewed: 10 August 2017

    10
    Picture perfect location
    • Leisure trip
    • Family with young children
    • Duplex Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Lack of dividers in main sleeping area

    The location was excellent, close to town and ok to access with a car. Roof top balcony was a bonus

    Stayed in July 2017

  • Reviewed: 9 August 2017

    7.9
    Perfectly situated accommodation for visiting the old town of Valencia.
    • Leisure trip
    • Family with young children
    • Duplex Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Tiny bathroom, no hooks or rails. Would have been useful to have had some washing up liquid and sponge.

    Spacious. Fantastic view.

    Stayed in August 2017

  • Reviewed: 26 June 2017

    7.1
    One day trip to Valencia !!!
    • Leisure trip
    • People with friends
    • Duplex Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The sound from the restaurants !

    The view !!!!! Thee towers!!!

    Stayed in June 2017

  • Reviewed: 17 January 2017

    8.8
    Perfect stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Everything was good, they can't help it, but it was difficult to find a parking spot though.

    Perfect stay, exactly what we expected.

    Stayed in January 2017

  • Reviewed: 9 January 2017

    8.8
    Washing machine didn't work.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Washing machine didn't work. Had to walk first to get the keys to another property, 15 minutes with suitcases.

    Stayed in January 2017

  • Reviewed: 23 October 2016

    7.5
    Excellent location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights

    Noisy street and bar. Take your earplugs

    Excellent location

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 April 2016

    9.2
    This venue is approx.
    • Business trip
    • Solo traveller

    Only a couple of "issues" there wasnt a safe in the unit - I would have liked to be able to lock my passport up. Fair warning- As you are in the center of town it can get a little noisy at night - but this settles down and once I got use to it was ok. The only other thing is that I would have liked to have a full length mirror in the unit (but that is just me)

    This venue is approx. 5-10 min walk to the Tramline Pont De Fusta which can get you either directly to the conference centre or into the city within 20 mins. Its an easy walk around old town – 5 mins to the cathedral and approx. 20 mins to Xatavia tube station The unit itself was neat and clean. Good amenities/ new fittings. Also came with free wifi and plenty of linen. You will need to bring or buy tea/ coffee as none is supplied. The staff were very helpful. I'd happily stay here again.

  • Reviewed: 3 March 2016

    10
    Flat great - lovely.
    • Leisure trip
    • Couple

    Everything was great!

    Flat great - lovely. Open view to Torres del Serrans across the road. Right in old town. Very secure. Lift to all floors. Only four flats in building. Comfortable and spacious - will stay again.

  • Reviewed: 1 February 2016

    9.2
    This apartment is situated just across the Torres de Serrano...
    • Leisure trip
    • Family with older children

    Some of the interior is a bit old/damaged, but the location and view let you forget this minor demerit instantly.

    This apartment is situated just across the Torres de Serrano, very near to the city center and the Turia. Great beds, and with the shutters you can keep out the light and most of the noise. In front of the building is a bicycle parking withe Valenbisi bikes, use these, it's highly recommended!!

  • Reviewed: 7 January 2016

    7.9
    great location and everything you need for a short stay.
    • Leisure trip
    • Couple

    No staff to check you in at the flat, have to drive to their office late at night without any warning or instruction on how to get there.

    great location and everything you need for a short stay.

  • Reviewed: 23 December 2015

    7.1
    Good location and nice view, directly facing the tower...
    • Leisure trip
    • Family with older children

    The toilet is small. Washing machine does not spin and staff did not attend to the problem citing no available staff. Promise that staff will attend to the problem the next day but did not turn up. Need to check in another location. Key to unlock door has some problem.

    Good location and nice view, directly facing the tower serranos.

  • Reviewed: 12 November 2015

    6.0
    Receptionist was helpful and welcoming.
    • Leisure trip
    • Couple

    Bathroom was tired and worn- tiles missing , sink slow to drain and shower head loose . Windows and shutters did not insulate flat from outside sound. Sofa very uncomfortable.

    Receptionist was helpful and welcoming. Lovely view of Serrano Towers Comfortable bed with clean linen. Flat was compact but adequate room for couple .

  • Reviewed: 4 September 2015

    9.2
    The location was great.
    • Leisure trip
    • Group

    nothing

    The location was great..we were in the heart of the old town and got to do many activities even though we stayed for a day.. doing a segway trip nearby is highly recommended

  • Reviewed: 9 May 2015

    9.2
    value for money;
    • Leisure trip
    • Family with older children

    key was a bid tricky to open the door... or maybe is us that were not used to their locks... but that was minor... we figured it out and all was ok....

    value for money; location; staff... although we had to get keys at a different location (as instructed), we enjoyed talking to staff and they were very nice in giving us directions.

  • Reviewed: 15 April 2016

    8.3
    Great value
    • Leisure trip
    • People with friends

    Great value

  • Reviewed: 20 March 2016

    7.9
    location
    • Leisure trip
    • Solo traveller

    one tv out of action,other set at low sound level even though only one flat on that floor.

    location

  • Reviewed: 8 March 2016

    8.8
    Fantastic location
    • Leisure trip
    • Couple

    Fantastic location

  • Reviewed: 6 February 2016

    10
    great location, amazing view
    • Leisure trip
    • Couple

    great location, amazing view

  • Reviewed: 25 January 2016

    10
    It only had one bathroom
    • Leisure trip
    • Group

    It only had one bathroom

  • Reviewed: 22 October 2015

    9.2
    I really loved this place and hopefully will stay again with...
    • Leisure trip
    • Couple

    I really loved this place and hopefully will stay again with more friends

  • Reviewed: 14 October 2015

    9.2
    Location;
    • Business trip
    • Solo traveller

    Location; immediate response of agent and rectification when problem reported.

There are also 6 reviews without text. These impact the overall review score.

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