Bathroom layout was weird. Didn't have a place to put soap inside the shower. Our room was facing the street and there was a strong light that prevent me from sleeping well.

The room was big and beautiful. Bed was comfortable. Room had kitchen and fridge. Near the metro station. They allowed us to store our luggage early before check in.

Stayed in April 2024

Nothing

Super big rooms, clean, easy to access Madrid by foot or tube, comfortable bed, more than a 3 star hotel in my opinion! Would stay again!

Stayed in April 2024

All was fine

Spacious rooms

Stayed in April 2024

Some issues with room Wifi and Aircon but they were fixed on the second day.

Quiet property near great restaurants and conveniences. Metro 10 minutes walk. Very classy small hotel with large well equipped rooms. Halfway between Chamartin and Atocha–almudena train stations.

Stayed in April 2024

I would love if they put some chairs or a bench in the beautiful inner garden.

We didn't know we're arriving to a totally renovated hotel. It was beautiful, rooms were amazingly big and clean and the staff is friendly and helpful.

Stayed in April 2024

Overall, we enjoyed our stay at VP Madrono and would recommend it to anyone visiting Madrid. The hotel was very nice, modern and clean however we would have preferred to have a heartier breakfast, as it was rather limited. We also kept on hearing the noise from nearby rooms and the hall outside our room.

As previously mentioned, the hotel was very clean and the staff was very attentive. The décor was very modern and the rooms were very comfortable and spacious.

Stayed in April 2024

Air conditioning noise

Very spacious room and comfortable beds

Stayed in April 2024

Reception are so helpful we got a map of Madrid and guidance on where to go as soon as we said wed never been before!

Stayed in April 2024

It was a little bit noisy. The soundproofing wasn't the best and we could hear the people upstairs moving around. One day in particular it sounded like children running back and forth upstairs for hours on end. We didn't mention this to staff as it was our last day so they may have been able to do something to help if we had. The location is a little out of the centre so most sites take about 30 mins to reach by metro but we knew this when booking and didn't mind as it was a nice quiet area.

We arrived in Madrid by train late at night so were grateful for the 24-hour reception. We were greeted and checked in by a friendly member of staff. He was warm and welcoming and the check-in process was smooth allowing us to get up to our room quickly to rest. We were incredibly impressed by the room, it was much bigger than expected, modern in decoration and well equipped with a kitchenette. The shower was wonderful, beds and pillows were comfy. The room was cleaned well everyday. Staff at reception lent us an umbrella when it was raining and were helpful with storing our luggage after checkout so we could keep exploring.

Stayed in March 2024

The bathtub/shower looked dirty - which it wasn’t. Just stains.

The service is exceptional. Staff super helpful and friendly. Rooms are huge and beds very comfy. Metro right next tomthe hotel.

Stayed in March 2024

The room was spacious, and the faculty were amazing

Stayed in March 2024

The only less positive thing I can mention is the wifi. For some reason the hotel wifi worked in some parts of the room but not in the bed area. This didn't affect me much as I didn't specifically work from the hotel.

I believe the hotel gave me an upgrade on my stay, as I was really surprised with the size of the room when I walked in. I originally booked a double room, but got a huge room that had a lounge and kitchen area! The breakfast is good with sweet and savoury options, and the staff were all kind and helpful. I asked for the reception to call me a taxi for the next morning as I had a morning flight, and the driver was there waiting for me around 10 minutes early. Would highly recommend this hotel for business trips.

Stayed in March 2024

No

My third time to stay in this hotel.Very friendly and helpful staff. Good Location, quiet, close to metro and lot of restaurants nearby. Newly refurbished rooms.

Stayed in February 2024

The buffet breakfast was good but not exceptional. The view from the room was nothing to speak of.

The room was great, with more facilities than I realised. The location was close to the metro and bus routes. It was very quiet around the hotel, so no disturbances from street noise.

Stayed in February 2024

room service

everything

Stayed in January 2024

some rooms not renovate, not very good sound proof

all

Stayed in February 2024

nothing.

Clean, comfortable, spacious & well-appointed rooms. Big windows. Kitchenette was a great feature. Helpful & courteous staff. Private parking on site. Very convenient & accessible location. Lots of dining & supermarket options nearby. Close to metro & bus stops. Quiet & safe neighborhood. Will definitely book here again on our next trip to Madrid.

Stayed in December 2023

Nothing

It’s new and shiny, very clean and in a nice area not far from the centre

Stayed in January 2024

Great staff Very big rooms Excellent location I would go back

Stayed in October 2023

Wonderful, large rooms perfectly appointed and elegant. The staff are friendly, knowledgeable, helpful and efficient. I love Madrono - and I keep coming back to it because I also love Madrid. The location is perfect - quiet yet very accessible.

Stayed in November 2023

It's a great hotel. The room was quite big and well-designed. Also staff was perfect, they are super friendly and helpful. So if the location is ok for you don't hesitate (close to metro stations)

Stayed in November 2023

The shower floor is very slick and has no grab bar. An accident is bound to happen. The value/cost of breakfast is not commensurate with the food offerings.

Staff helpful and competent. The new restaurant is a nice improvement.

Stayed in October 2023

Amazing in every aspect. I will come back for sure.

Stayed in November 2023

It was quite noisy as the rooms were all hard surfaces. You could hear people next door quite easily and also in the hall as there was nothing to muffle the sound.

Room was exceptionally clean and large. Really nice little kitchen for longer stays. Bathroom was lovely and clean, and felt quite "luxury".

Stayed in October 2023