Room size and high quality.

Stayed in April 2024

Great location. Main railway station a short walk away as was a Metro Station.

Stayed in February 2024

Not a complaint, but must confess I find the glass-wall shower-completely open to the sleeping area- is visually beautiful from a design perspective, but not highly practical for anyone rooming with someone else and not wanting to put on a shower-show(!)Have seen this concept elsewhere in my travels and just find it odd. Perhaps Europeans are less squeamish about such things;-))

I was very happy to have chosen this property. It is only a three minute walk from the West Entrance of the Atocha station. Decent grocery stores only a short stroll away on Delicia. Good proximity to three main museums. The staff were all absolutely lovely, and all speak impeccable English- which only inspires me to obtain a better grasp of their language. As an airline crew member I can only hope I come across in my job as hospitably as they do. One of the most impressive points is that I was given my room at 7:30AM, being on a very early-arriving flight from the US. (I’ve been told by a friend who is employed at a Marriott-branded property that such is the policy- to allow an early check-in PROVIDED the room is available. LOTS of hotels are sticklers about NOT providing this courtesy, and it’s no fun waiting around the better part of your first day of a trip to be handed a key. The primary reason why I’d always seek out Marriott brands first, despite not even being a Bonvoy member). Clean, quiet, spacious room with a luxuriously comfortable bed.

Stayed in February 2024

Hotel breakfast was 19 Euros which seemed expensive. We chose to eat at a nearby restaurant instead. The shower is roomy and worked well. The shower is in the middle of the room with sheer walls so might not work for people who like privacy when showering.

Room was large with a desk and small sitting area. Bed was very comfortable with excellent linens. Hotel is close to Atocha train station and within easy walking distance of many restaurants.

Stayed in February 2024

I found the breakfast to be lacking in the hot food department and felt it wasn't worth the €20 for this reason. Also the balcony could have done with some furniture as it was kinda baron.

The hotel was really spacious and clean, friendly too. I really enjoyed my stay here.

Stayed in December 2023

Decor of room Location alll

Stayed in January 2024

Great staff very helpful

Stayed in January 2024

The location is a little further our from the central area (Centro). Approx. 25 minute walk but we ended up taking an uber which only took about 10 minutes. Plenty of uber/bolt available

Staff were very friendly, the hotel was clean and comfortable and a few minutes walk from the train station which was convenient for us as we were taking the train the following day.

Stayed in December 2023

spot in the bath room ， minor problem

very friendly staff

Stayed in December 2023

Rooms were dusty.

Location and breakfast

Stayed in December 2023

We chose this hotel as it was near the station , Prado and other art gallery. Staff were very good and helped us to sort out a footwear problem. Room and bathroom were lovely.

Stayed in November 2023

Breakfast

Room was ok, really like the bathroom shower was really good, they need to improve the breakfast, location was good because we use the train, really good restaurants around.

Stayed in October 2023

The room was nice EXCEPT the bathroom setup was extremely weird—the shower was between the sink and the toilet on the one side and the beds on the other. Ok, BUT THE SHOWER WAS MADE OF SEE-THROUGH GLASS ON BOTH SIDES!! Anyone else in the room had to watch you shower!! Also the shower itself was inconsistent and a bit difficult to use. Sometimes the water temperature changed suddenly, including to very hot and people can get scaled.

Thw breakfasts were truly excellent and the staff friendly and helpful.. About the facilities, please see what we didn’t like. The location is good if you need/want to be near the railroad station which is why we booked this hotel as we were traveling out of the Atocha Station a few days later.

Stayed in October 2023

Sound proofing. We could hear the baby across the hall.

Excellent location, well designed rooms, a lovely inner courtyard. We want to commend the staff, especially Alejandro. He was exceptional, going out of his way to help us and anticipate our needs. We are very grateful.

Stayed in October 2023

Bed a bit firm. Confusing shower controls and lack of privacy.

Great location close to train station. Quiet area. Nice bar with terrace.

Stayed in October 2023

the room was too dark, not enough light

facilities

Stayed in August 2023

Very nice hotel and location was perfect for the train station. Staff were very nice and helpful.

Stayed in June 2023

Very closer to the main train station, very clean, lovely staff and overall nice modern hotel

Stayed in July 2023

Modern, clean.

Stayed in June 2023

Very nice staff..great location

Stayed in June 2023

Very modern and comfortable room.

Stayed in June 2023

Nothing

Location

Stayed in June 2023

The shower set-up (glass exterior in the centre of the room) could be an issue if sharing with friends/colleagues, as this left you completely exposed. I'd recommend this being a pre-requisite ask ahead of check-in, to ensure that the room set-up wouldn't make anyone uncomfortable.

Great selection at breakfast. Staff were extremely attentive and helpful. Rooms were spacious, comfortable beds & pillows!

Stayed in June 2023

Nada a referir.

Tudo excelente.

Stayed in May 2023