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  5. Reviews of Hotel Ciudad de Móstoles

Reviews of Hotel Ciudad de Móstoles This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Carretera Móstoles - Villaviciosa de Odón Km 0,2, 28931 Móstoles, Spain

#1 of 4 hotels in Móstoles

Guests' Choice

Review Score

Based on 78 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 - 25

  • Reviewed: October 18, 2020

    9.0
    necesito people
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    add eggs and brewed coffee

    Necesito manners of Walters.

    Stayed in October 2020

  • Reviewed: July 11, 2020

    7.0
    Travelling by car in Spain
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    - Room: In particular open bathroom and shower in the middle of the room is more for a sex motel than of a serious and comfortable hotel which I was looking. - Wifi with some difficulties in connecting devices, mostly with reason for network congested.

    I particularly appreciated the buffet serviced for the breakfast, done in a way to be extremely safety in time of COVID19

    Stayed in July 2020

  • Reviewed: July 7, 2020

    9.0
    Awesome
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights

    The light in the toilet.

    The staff and the room except for the bathroom (Toilet) . To have a light sensor in the toilet who last seconds is really uncomfortable. The person who designed it is not and hotelier

    Stayed in July 2020

  • Reviewed: November 26, 2019

    9.6
    Very nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our hotel room was very nice and I love the style of the bath and bedroom all at the same place but private.

    Stayed in November 2019

  • Reviewed: October 26, 2019

    8.8
    Quiet indoor. Convenient for travellers with a car.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is looking disgusting but if you are not with a car. There is no problem for staying here with a car. Huge parking and highway is near.

    We stayed here with a small baby. Instead of the last room on the floor and the nearest to a highway it was very quiet the all day long.

    Stayed in October 2019

  • Reviewed: September 23, 2019

    9.2
    Quiet, Clean, Comfortable hotel with helpful staff which made up a good experience.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights

    The Wifi Connection in the room was erratic. It kept jumping from one source to another (even connecting to the Printer??). Connection in the lobby was fine. The restaurant was closed for dinner on Saturdays and Sundays which came as a surprise. We found having the shower cabin right in the middle of the room not very appropriate...

    The Continental breakfast was well garnished and good value. Rooms were clean and the room cleaning staff did a great job. Staff in the restaurant were amicable and efficient in spite of being obviously stretched. Many of them spoke pretty good English. Has a fitness Centre with some basic equipment which was quite handy.

    Stayed in September 2019

  • Reviewed: August 3, 2019

    9.2
    Awesome
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very nice modern rooms!!

    Stayed in August 2019

  • Reviewed: July 18, 2019

    7.5
    Good
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Dont have microwave, heater for water

    Everything besides those i dont like

    Stayed in July 2019

  • Reviewed: June 3, 2019

    8.3
    Hotel marvellous. Location unfortunately not good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    Location, transport availability

    Didn't have breakfast

    Stayed in June 2019

  • Reviewed: May 15, 2019

    7.9
    Good
    • Business trip
    • Solo traveler
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price was a little bit expensive.

    Location for my purpose.

    Stayed in May 2019

  • Reviewed: May 15, 2019

    9.2
    Awesome
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 2 nights

    Very friendly staff at the bar/restaurant!

    Stayed in May 2019

  • Reviewed: March 29, 2019

    8.3
    Excelent
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hard to reach walking from repsol conpany

    Stayed in March 2019

  • Reviewed: March 4, 2019

    7.9
    Nice hotel, easy to get to the centre
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights

    Uncomfortable bed

    Nice and clean room Easy to get to the city centre - 3o min by train for 2,6Euro Close to the train station (app. 2min walk)

    Stayed in February 2019

  • Reviewed: February 26, 2019

    9.5
    Exceptional
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    It was a very nice hotel and not very expensive. I would definitely stay again. The shower in the middle of the bedroom was a surprise though :)

    Stayed in February 2019

  • Reviewed: February 10, 2019

    7.5
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be nice to have tea/coffee making facilities in the room.

    Stayed in January 2019

  • Reviewed: December 27, 2018

    7.9
    Perfect value for 4 star hotel
    • Couple
    • Executive Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Good value for service

    Stayed in December 2018

  • Reviewed: December 13, 2018

    8.3
    Very Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Good location if with Car

    Stayed in December 2018

  • Reviewed: September 28, 2018

    9.2
    Quality modern and comfortable business hotel
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night

    The location was next to a petrol station and main roads but it was quiet and fine for a my needs near an office I was visiting. There could be some seating such as a couple of benches in the outside area to wait on.

    The hotel seemed very new and well designed. The bedroom was very comfortable, modern and quiet. The breakfast was delicious and good quality. The staff were polite and efficient. There was a very cool shower in the middle of the room!

    Stayed in September 2018

  • Reviewed: June 24, 2020

    2.0
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: October 19, 2019

    5.8
    Okay
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom

    Clean n orompt

    Stayed in October 2019

  • Reviewed: October 11, 2019

    6.3
    Disappointing ..
    • Business trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Arrived around 21,30pm after full day driving . Stood at reception for 20 minutes , while one receptionist chatted away without acknowledging us. Went to restaurant without checking in . Had to beg to let us eat something , food arrived in seconds , cold , not cooked , raw fish that had just been defrosted.. we were then asked to leave the restaurant as they needed to close up ... still had to pay full price even though we sent the food back as inedible ...for a 4 star hotel in a city location was incredibly poor standard

    Hotel was clean , and the facilities were decent

    Stayed in October 2019

  • Reviewed: August 19, 2019

    10
    Enjoyed every moment
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfasts were excellent Room service was excellent Room was clean and well appointed All staff were helpful and friendly

    Stayed in August 2019

  • Reviewed: July 31, 2019

    3.8
    Poor
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    They didnt tell me they only had double bed room, and asked me to pay extra fee for triple room.

    Stayed in July 2019

  • Reviewed: June 27, 2019

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely Size Room And Spotlessly Clean.

    Stayed in May 2019

Showing 1 - 25

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