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Reviews of AC Hotel Murcia, a Marriott Lifestyle Hotel 4 stars

Av. Juan Carlos I, 39 esquina con C/Fernando Alonso Navarro, 30009 Murcia, Spain

#24 of 48 hotels in Murcia

Guests' Choice

Review score

Based on 838 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    7.9

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    6.7

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Showing 1 - 60

  • Reviewed: 31 May 2018

    7.9
    50/50 this time
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    this time the room i got was not nice previous visits i have had the nicer rooms but this one just felt old and tired, if all room look like the others i have previously had would not hesitate to rebook since i require a room most weekends in Murica

    i like this hotel and have stayed many times location is great.

    Stayed in May 2018

  • Reviewed: 18 May 2018

    6.3
    Perfect location for city centre
    • Business trip
    • Solo traveller
    • Standard Plus
    • Stayed 1 night

    Swimming pool closed! Why??? Gym limited equipment, needs more machines and free weights!

    Perfect location for city centre Free parking available directly outside Room perfect and excellent shower

    Stayed in May 2018

  • Reviewed: 27 January 2018

    4.2
    Disappointing - isolated location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Having sent a email with regard to a including a New Year's Eve celebratory dinner - discovered there was no celebratory dinner - we would have been the only diners in the restaurant - wouldn't have booked the hotel if we had been informed there was no provision for the New Year celebration.

    Stayed in January 2018

  • Reviewed: 17 January 2018

    7.5
    OK but I suspect its local big brand competitors do better
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Bathroom was a bit dated and had a musty smell. Free internet not usable and they charge for a decent connection. I thought this kind of behaviour stopped years ago. TV channels not good. Hardly any English content (CNN, BBC international + not much else!!). Odd really as English is the lingua franca of the world and you can easily get 1000s of IPTV or Satellite channels these days.

    Staff pleasant. Secure and convenient parking.

    Stayed in January 2018

  • Reviewed: 11 December 2017

    9.6
    Very nice hotel, close to grocery store, restaurants and tram to downtown. Parking could be challeng
    • Business trip
    • Couple
    • Standard Plus
    • Stayed 3 nights
    • Submitted via mobile

    Limited parking space.

    Very nice hotel and accommodations. Clean rooms and ample bathroom. Staff was friendly and helpful with tips on how to get around and places to eat nearby.

    Stayed in December 2017

  • Reviewed: 28 September 2017

    7.9
    We couldn't get a drink at the bar after 11pm in the...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We couldn't get a drink at the bar after 11pm in the hotel bar on the Saturday night even though we had been sitting in the bar area for five minutes before 11pm, waiting for the reception staff to attend us

    Stayed in September 2017

  • Reviewed: 18 September 2017

    7.5
    Good middle of the road hotel - good value, comfortable, friendly staff. No surprises.
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 3 nights

    Bed was a little smaller and harder than I would have liked and pillows not the best. Breakfast quite expensive

    Hotel design, facilities, friendly staff particularly in dining room

    Stayed in September 2017

  • Reviewed: 10 September 2017

    8.8
    A lovely room, beautiful bathroom- we loved the huge shower!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi wasn't free in the room, only in common areas, despite booking.com description saying wifi was free in all areas.

    A lovely room, beautiful bathroom- we loved the huge shower! The whole hotel is very clean and it's in a quiet location with easy access to the tram, but if you need the train station you'll have to take a taxi

    Stayed in September 2017

  • Reviewed: 2 September 2017

    9.6
    Lovely cultural trip.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The only thing I would change was the pool was closed from 2-4.30 which is Spanish siesta but it would have been perfect time for a dip in the pool.

    The hotel was lovely and amazing value for the price we booked it! The waiting and reception staff were lovely and very helpful, they made us feel comfortable and went above and beyond to ensure we enjoyed our trip! I would definitely stay here again. The tram stops directly outside the hotel which takes you into Murcia centre was very easy to get around.

    Stayed in August 2017

  • Reviewed: 14 August 2017

    6.3
    Good value book a deluxe room
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    No food available at weekend. Breakfast was below average but breakfast staff were nice.

    The modern deluxe room was great. Funky shower in the MIDDLE of the bedroom. This is great if you are with your husband but not sure if you were there with a friend!

    Stayed in August 2017

  • Reviewed: 4 July 2017

    7.1
    The staff were polite.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I thought there was a spa but they only offered a small swimming pool and small terrace with only 3 lounge chairs. There wasn't a restaurant and the breakfast was expensive we decide to breakfast at a nearby cafe. It was similar to staying in an IBIS HOTEL instead of a 4 star hotel. I would have preferred to stay at IBIS next door for the money we spent.

    The staff were polite.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    9.2
    Close to motorway and shopping center with good stuff for...
    • Leisure trip
    • Family with young children
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    Close to motorway and shopping center with good stuff for kids to do there... Bowling, cinema, trampoline park... perfect for our one night stay. Staff were okay pretty much non-plus

    Stayed in July 2017

  • Reviewed: 16 June 2017

    7.5
    We spent only one night here because we went to a Football...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The pool was out of order and I would have loved to take a swim becuse it was VERY hot.

    We spent only one night here because we went to a Football Match. Fair enough hotel geared more towards business travel. Fair breakfast ... helpful staff, especially when we needed taxi's. Very nicely appointed Room and Bathroom.

    Stayed in June 2017

  • Reviewed: 3 January 2017

    10
    Superb Hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Nothing could have been better!!

    Superb hotel. Really nice and helpful staff. Breakfast was excellent with such tasty bread rolls. Brilliant room and en suite. Best hotel we have stayed in in the whole of Spain. Highly recommended

    Stayed in January 2017

  • Reviewed: 27 November 2016

    5.4
    Mosquito bites and broken air conditioning
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    Air conditioning did not work. Needed it to sleep. Left window open instead and was bitten by mosquitos. Had a bad reaction to mosquito bites, so altogether disappointed.

    comfortable beds

    Stayed in November 2016

  • Reviewed: 28 September 2016

    9.2
    overall a pleasant vacation
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 14 nights

    swimming pool could be heated

    The beds were comfy but a little hard but overall the standard was very good .Carmen the manager was very good and did everything to accommodate our needs

    Stayed in September 2016

  • Reviewed: 5 September 2016

    9.6
    Great value
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Well, probably not a good place if you need privacy. The bathroom is very modern with a thick glass door. Every noise in the bathroom can be heard in the bedroom section!

    Price was great, the hotel was right on the tram line, but not very close to tourist type attractions. However it was right next to the super Carrefour! ( Spain's Walmart) which was great for us because we went there to leave my daughter for study at the University of Murcia. I had also requested gluten free breakfast options to be available- I suppose being a part of Marriot they took that very seriously for their celiac clients because they even had a separate toaster for us! Thank You!!

    Stayed in September 2016

  • Reviewed: 2 July 2018

    5.4
    Comfortable beds
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a smell of smoking in the rooms and the pool opened 16.30(should be open all day)

    Comfortable beds

    Stayed in July 2018

  • Reviewed: 26 May 2018

    7.9
    Modern new facilities
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Modern new facilities

    Stayed in May 2018

  • Reviewed: 22 May 2018

    10
    Three fabtastic days
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    Extra-helpful staff (English-speaking!)

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    Comfortable beds and helpful staff
    • Business trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not enough food variety

    Very comfortable beds, slept like a baby

    Stayed in May 2018

  • Reviewed: 14 May 2018

    10
    perfect
    • Leisure trip
    • Solo traveller
    • Standard Plus
    • Stayed 1 night

    that i got the same room as the last time i booked with them

    Stayed in May 2018

  • Reviewed: 13 May 2018

    9.6
    lovely room
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    lovely room

    Stayed in May 2018

  • Reviewed: 7 May 2018

    2.9
    Too price for nothing
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower wasn’t working, pool was closed, the door was noisy, every door in my level. The bathroom wasn’t clean.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    7.9
    Noisy
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool not available Roudy guests 3 pm awoken shouting banging Bed very uncomfortable

    Position

    Stayed in April 2018

  • Reviewed: 23 April 2018

    7.5
    Very nice hotel
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    It was a bad smell i the bathroom two of the days

    Friendly staff, Breakfast was very good and the room was cleaned well every day

    Stayed in April 2018

  • Reviewed: 18 April 2018

    10
    Breakfast is really nice
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Breakfast is really nice

    Stayed in April 2018

  • Reviewed: 2 April 2018

    7.5
    Satisfacator
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nu are internet in camera

    Curatenia

    Stayed in April 2018

  • Reviewed: 25 February 2018

    7.5
    Room was warm and comfortable, very nice breakfast with lots...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Room was warm and comfortable, very nice breakfast with lots of choice.

    Stayed in February 2018

  • Reviewed: 10 February 2018

    6.3
    A MISTAKE.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The parking, to be covered, was €15.14. The restaurant was closed. There was no hospitality tray. We will not return.

    The receptionist was pleasant.

    Stayed in January 2018

  • Reviewed: 2 January 2018

    10
    The hotel was nice .
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The hotel was nice .Good location .tram outside hotel to city

    Stayed in January 2018

  • Reviewed: 11 December 2017

    7.1
    It was clean and good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very poor

    It was clean and good location

    Stayed in December 2017

  • Reviewed: 30 October 2017

    10
    ok. Very Good.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    ok. Very Good.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    10
    Wonderful Breakfast !
    • Leisure trip
    • Family with young children
    • Standard Plus
    • Stayed 2 nights

    Breakfast

    Stayed in October 2017

  • Reviewed: 11 October 2017

    8.8
    Good place to stop by in the night
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and comfort

    Stayed in October 2017

  • Reviewed: 21 September 2017

    5.4
    There was an tacky see- through shower in the middle of the...
    • Solo traveller
    • Standard Plus
    • Stayed 2 nights
    • Submitted via mobile

    There was an tacky see- through shower in the middle of the room!

    Stayed in September 2017

  • Reviewed: 18 September 2017

    10
    Good value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good value for money

    Stayed in September 2017

  • Reviewed: 13 September 2017

    7.5
    Murcia. Hidden gem
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    n/a

    Good location. Friendly staff. Facilities

    Stayed in September 2017

  • Reviewed: 30 July 2017

    9.2
    Armstrongs in Murcia
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Don't like smoking around pool

    Felt safe and would go back

    Stayed in July 2017

  • Reviewed: 1 July 2017

    4.2
    The room was smelling really bad
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was smelling really bad

    Stayed in June 2017

  • Reviewed: 24 June 2017

    7.5
    Nice room.
    • Leisure trip
    • Couple
    • Standard Plus
    • Stayed 1 night
    • Submitted via mobile

    The shower in the middle of the bedroom....weird !

    Nice room. Clean. Lovely breakfast.

    Stayed in May 2017

  • Reviewed: 28 March 2017

    5.8
    Staff was friendly.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Smell in rge rooms.

    Staff was friendly. But z4th floor has sewer smell. We have to switch room

    Stayed in March 2017

  • Reviewed: 14 December 2016

    6.3
    Good stay
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Some bad smell in coredors Breakfast is very poor

    Location is near to carfoure and tram station and clean hotel

    Stayed in November 2016

  • Reviewed: 22 October 2016

    9.6
    Everything is perfect.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is perfect. Bed is comfortable and room is very clear

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 July 2015

    7.5
    The bed we had creaked very loudly at the slightest movement.
    • Leisure trip
    • Couple

    The bed we had creaked very loudly at the slightest movement. Very strangely the shower cubical was free standing in middle of bedroom. Was glass and very difficult to avoid when walking around in dark when wife was asleep. Would not stay again

  • Reviewed: 24 April 2016

    4.2
    room layout was novel
    • Leisure trip
    • Couple

    The bed was small and extremely uncomfortable /I had a very poor nights sleep

    room layout was novel

  • Reviewed: 3 April 2016

    10
    Good staff easy found
    • Leisure trip
    • Couple

    Good staff easy found

  • Reviewed: 15 March 2016

    6.3
    Great location tram line is a 20second walk away then 5 mins...
    • Leisure trip
    • Family with young children

    Uncomfortable and noisy (springs) bed.

    Great location tram line is a 20second walk away then 5 mins to city center.

  • Reviewed: 18 February 2016

    6.7
    Breakfast, staff
    • Business trip
    • Solo traveller

    Location

    Breakfast, staff

  • Reviewed: 11 January 2016

    7.9
    The wifi is not free and the location is not good if you do...
    • Leisure trip
    • Couple

    The wifi is not free and the location is not good if you do not have a car...

  • Reviewed: 28 December 2015

    9.6
    Nice hotel
    • Leisure trip
    • Couple

    Should have had the restaurant open

    Nice hotel

  • Reviewed: 8 December 2015

    8.8
    comfortable beds .
    • Leisure trip
    • Group

    nothing.

    comfortable beds .quiet location yet has easy access to trams and buses to the city centre.breakfast good ,staff helpful.

  • Reviewed: 20 October 2015

    7.9
    Great location, smart and modern.
    • Business trip
    • Couple

    Cheap mattress

    Great location, smart and modern.

  • Reviewed: 14 September 2015

    7.1
    Beautiful hotel massive bathroom
    • Leisure trip
    • Solo traveller

    In middle of the city ! Ok God business people but not holiday

    Beautiful hotel massive bathroom

  • Reviewed: 27 August 2015

    9.6
    Excellent coffee at breakfast.
    • Business trip
    • Couple

    Nothing I didnt like.

    Excellent coffee at breakfast. Easy to find. Free parking. Everything nice.

  • Reviewed: 9 August 2015

    8.3
    Staff very good
    • Leisure trip
    • Couple

    Nothing

    Staff very good

  • Reviewed: 17 June 2015

    7.9
    I like the dizayn of the room.
    • Leisure trip
    • Group

    I don't like tp pay for the wifi

    I like the dizayn of the room. It is comfortable.

  • Reviewed: 18 April 2015

    9.2
    Good location very clean lovely breakfasts.
    • Leisure trip
    • Group

    No English speaking tv chanel

    Good location very clean lovely breakfasts. Will use again

  • Reviewed: 3 March 2015

    8.5
    Where it was situtated & a pleasant room.
    • Leisure trip
    • Couple

    Not having the wi fi included in the price.

    Where it was situtated & a pleasant room.

  • Reviewed: 7 February 2015

    8.8
    everything was ok
    • Business trip
    • Solo traveller

    everything was ok

There are also 18 reviews without text. These impact the overall review score.

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