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Reviews of Alsol Las Orquídeas 1 stars

Avenida Madrid, 28, 35100 Playa del Ingles, Spain

#55 of 166 hotels in Playa del Ingles

Guests' Choice

Review score

Based on 313 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 - 65

  • Reviewed: 8 April 2018

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 8 nights
    • Submitted via mobile

    Shabby, dark apartments, 1st floor and pool below ground level, noisy and chaotic at night, unmanned after 1700. Absolutely not what we expected, we left after one night. No chance of getting back your prepayments. Beware!

    Stayed in April 2018

  • Reviewed: 10 March 2018

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately the appartnents are next to a busy road which when you are enjoying the swimming pool and sunbeds can be quite noisy. However there are some quiet times aswell.This also does not give you much tiime to enjoy your balcony which in our case had a sea view.

    Very close to all facilities and the beach. The owners where very helpfull and freindly the gardens and pool area are kept lovely.

    Stayed in March 2018

  • Reviewed: 5 March 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Hi, the only thing they could do better is to give you more pillows for your bed. 1 pillow is not really enough.

    Hi, host was lovely and welcoming. Excellent location. The apartment was spotless and lovely and retro. Loved it.

    Stayed in March 2018

  • Reviewed: 16 February 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 1 night
    • Submitted via mobile

    There was no staff on site or any clear description emailed to me to say how to access keys. We managed to ask another guest for help who had seen the maid and she kindly opened reception. No wifi password was offered, I had to telephone for help with that. The hot water for shower ran out ver quickly and two children were unable to have a hot shower, so it had a bathroom like a 10 euro YHA hostel.

    The rooms were fine

    Stayed in February 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 11 nights

    The beds and pillows weren't very soft, which is fine if you like it that way, I don't. The wi-fi was very slow. The walls were kinda thin, we were unlucky to have loud neighbours for half of our stay.

    Great location, close to the beach, supermarkets and to various bus stations. The place in general was very likeable, a nice building with not too many apartments, giving it a more cosy feeling. Very well kept and clean property surroundings, many beautiful plants around the house and a swimming pool.

    Stayed in February 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 3 nights

    Would have appreciated a hot water heater with larger capacity to allow for longer shower to wash hair in addition to showering. Had to allow about 30 min between individuals taking showers to have sufficient hot water for each shower.

    The gentlemen host who checked us in was exceptionally helpful even to the point of arranging (on his day off!!) extra days stay for us at a nearby complex. Much quieter bedroom facing interior of complex than noisy bedroom facing road where buses were continually passing by.

    Stayed in January 2018

  • Reviewed: 8 January 2018

    • Business trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 11 nights

    could be doing with a wee update/ upgrading

    2 bedrooms with 2 young kids was ideal the bed where very comfy usually I do not sleep well on holiday.

    Stayed in January 2018

  • Reviewed: 3 January 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    The issues faced: 1. There was no information to say we need to collect keys from different property upon arrival at the time of booking. The description says 24hrs reception service 2. The personnel from different property kept saying he is not responsible for this property and we will have to report it reception next day. However, there was no one at reception on 24th, 25th Dec. 3. The accommodation was so sub-standard that the blankets supplied has cockroach and cockroach eggs in them. See images attached. 4. The accommodation was basement/ground floor accommodation that required climbing up/down stairs everytime inspite of note at the time of booking clearly mentioned I am a disabled (Amputee) person 5. There was no Fan/AC, which resulted in Mosquito bites to 2 year old son 6. The balcony opened to solarium area and there wasn't enough privacy to even sit and have a coffee peacefully in balcony for us or enough privacy for people using solarium 7. The side lamp bulb was broken. Speaks about the order the property was maintained 8. The toaster supplied never worked, the moment you plug it in, the electricity of the property tripped. 9. Shower would run cold after one person bathing. It had a small electric boiler that would take time to heat up water again after a long wait 10. A non-heated pool that no one used during entire stay (including people staying in other flats)

    Stayed in December 2017

  • Reviewed: 27 December 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    Friendly host who arrived within 2 minutes after making the call at the gate. 2 BR with 2 singles each, 1 with safety deposit box, master key was provided but not needed. Location is close to Kasbah / Irish Center (Mulligan's !!) but without noise at night.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 2 nights

    No air con and if using the bedroom facing the main road you would experience some traffic noise during the night. No English TV channel. Difficult to find nearby free parking.

    Good sized well equipped apartment in a good location close to beach and local bars and restaurants. The balcony had all day sunshine. Even though the Apartment block is quite small there was a well maintained pool and sunbathing area. Would stay here again.

    Stayed in November 2017

  • Reviewed: 2 December 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    Very dated furniture, loud noise at night from passing buy cars with loud music, people speaking loud.slept so bad. no good security in the rooms, locks broken,useless.

    location from the see is very good, very close. shops not far at all. places to eat close. staff is very good. will help you as much as they can.

    Stayed in November 2017

  • Reviewed: 30 November 2017

    • Leisure trip
    • People with friends
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Could b painted more modern to bring it up to date bath needs to b replaced would need to b modernised and brightened up wouldnt cost a fortune

    Very clean

    Stayed in November 2017

  • Reviewed: 23 November 2017

    • Leisure trip
    • People with friends
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    I didn't like the thieves, who came in to our locked apartment in the firt evening.

    I liked the situation near the sea and city, the apartement was spacious and nice even if a little old-fashioned.

    Stayed in November 2017

  • Reviewed: 7 November 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    We were dropped at apartments by taxi after dark to find gate locked and no reception on site. This was soon remedied once we had help from other guests leaving the property and had read the notice on the gate which explained where to get the key (at a nearby hotel). HOWEVER in the dark and after travelling for many hours, we didn't appreciate having to sort this out. An email in advance explaining how to get into the property would have been more helpful!

    Friendly staff. Good location. Quiet area away from bustle of busy resort. Near to beach and promenade.

    Stayed in November 2017

  • Reviewed: 17 October 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 3 nights

    You have to pay for the street parking, but it is not a fault of the hotel. Parking for a fee is everywhere by the beach in Playa del Ingles.

    The staff was very nice. The guy who works from the morning until afternoon is very friendly and helpful. We loved everything about this apartment. The beds were comfortable. The location was good for everyone in our group (5 min to the beach, 5 min to the restaurants, 15 min to Yumbo).

    Stayed in October 2017

  • Reviewed: 7 October 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 6 nights

    Everything was fine for given money. Somebody would maybe complain that they cleaned only every other or third day and that there is no reception but for us, it wasn't a problem. The street is sometimes a bit noisy (noisy buses). But it is definitely doable. There is a blue, paid, parking zone around. If you have a car, you would have to park a bit further from the hotel (e.g. 10 minutes walk) to get it for free.

    I liked the whole atmosphere. There was kind of no reception (it is in the nearby apartment hotel that is from the same chain). The cleaning lady was nice and always smiling and willing to help (even though she didn't speak English). There was also no problem to print our tickets to an attraction at the reception. No problem with early check-out. The water in the pool had a perfect temperature. Somebody would say that the room was a bit old. We actually liked it. Nice old wooden furniture, ... The kitchen also had all the necessary equipment. The beach is VERY close.

    Stayed in October 2017

  • Reviewed: 25 August 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Everything was great, but a kettle would have been making a brew easier!

    Location was excellent, short walk to all amenities but still nice and quiet in the evenings. Staff very friendly and helpful.

    Stayed in August 2017

  • Reviewed: 30 April 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    Kettle in the apartment but can easily boil a pan on very fast induction hob. Sometimes noisy and a little intrusive as next to main road but so are ALL the hotels in Playa Del Ingles! surrounding apartments looked lovely and could see the sea through the palm trees.

    Extremely friendly and helpful receptionist, went out of his way to make sure we were happy including, giving us a free map and sorting free wifi in the room and some English channels on the TV (have to search through a lot to get them though-mainly news). 8 litre water only 1.50 euro at reception, saves you lugging it from the supermarket. Apartment was clean and had everything you need for self catering apart from kettle but can easily boil a pan of water on the very fast induction hob. Didn't see one cockroach in the apartment! You are left to enjoy your holiday in peace :) The apartment is dated but we liked that it added charm compared to other hotels looking soulless. Don't be put off by the dark wood interior as it makes it look very dark and dingy but the apartment was very clean. Overall very good for the cheap price you pay! Location was amazing! 2 mins walk to the beach and lovely promenade leading down to the restaurants on the front (cheapest places to eat- La sirena had great food we ate there 4 times as so good!). Yumbo 15 min walk, Kasbah 5min walk. Dunes 1 hour walk if you walk along the promenade (quicker than along the beach) which was a lovely walk (apart from huge steps!). Spa supermarket is 2 mins around the corner-cheap and well stocked.

    Stayed in April 2017

  • Reviewed: 13 April 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Great family apartment hotel. Nice location close to beach, shops, restaurants and bars, but in a quiet area. Cozy and clean apartment with lovely outdoors area. Outstanding staff performance.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 28 nights

    the location, the state of the building,lack of cooking facilities, the horrendous noise of traffic, the quite discusting behaviour of party goers during the Carnival,the building is being closed down in June for complete renovation.

    the weather, the hosts.

    Stayed in April 2017

  • Reviewed: 4 March 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 10 nights

    No kettle as self catering a kettle would have been more than useful. not enough hot water to have a shower or decent bath

    location near to beach and shops.

    Stayed in February 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Hot water running out after a very short time and with 4 people it was problematic

    Very close to the beach very friendly and helpful staff nice cats hanging around complex

    Stayed in February 2017

  • Reviewed: 8 January 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    No kettle in the kitchen but all other cooking equipment in good order.

    Very friendly staff, very clean apartment Great location, secure but also close to bars and the beach

    Stayed in January 2017

  • Reviewed: 28 December 2016

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very good location - close to the beach and shops, very friendly and helpfull staff, clean and tidy apartments, nice and clean swimming pool, family friendly

    Stayed in December 2016

  • Reviewed: 11 December 2016

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    No air-conditioning. Cleaning can be improved, but overall ok.

    Nice personnel. Oven made it possible to make own bread etc. Quiet place despite local traffic in Avenida Madrid... Charming place decorated nicely with a lot of plants and flowers.

    Stayed in December 2016

  • Reviewed: 22 November 2016

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Check in was a bit of a hassle.no one to meet us on arrival.had to go to other apartments to obtain keys.road at front of apartment was very noisy day and night.

    The location was excellent.balcony overlooking the pool was great to sit in the sun.and enjoy a glass or two of vino.close to some great bars and restaurants and the promenade overlooking the sea.

    Stayed in November 2016

  • Reviewed: 30 October 2016

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    Noisy due to traffic on the road just in front of the appartments. Furniture quite old. no kettle!

    Very well located: closed to shops but also to the beach. Property is well maintained and people coming nearly everyday to clean the appartments. Possibility to leave luggages and take a shower when you have a late flight

    Stayed in October 2016

  • Reviewed: 2 July 2016

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 2 nights

    The pillows were a little plain, but i slept very well anyway, the area is very quiet.

    Great location, with supermarkets nearby. The manager of the place is very friendly and makes you feel like at home! I arrived in the evening, and he left instructions for me where to pick my keys up :)

    Stayed in June 2016

  • Reviewed: 10 June 2018

    • Leisure trip
    • People with friends
    • 2-Bedroom Apartment (4 people)
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Everything

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Perfecte ligging

    Stayed in April 2018

  • Reviewed: 7 April 2018

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 4 nights

    Beds and electrics could do with updating

    Everything imaginable in the apartment and complex spotless

    Stayed in March 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 4 nights
    • Submitted via mobile

    No Parking available

    The location

    Stayed in March 2018

  • Reviewed: 19 March 2018

    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 5 nights

    Very friendly staff and great location.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 2 nights
    • Submitted via mobile

    The occasionaly loud traffic passing by the property.

    Stayed in February 2018

  • Reviewed: 12 February 2018

    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    There was no enogh warm water to take shower

    Stayed in February 2018

  • Reviewed: 24 January 2018

    • Business trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 10 nights

    water in the pool is horrible cold

    Rooms, kitchen were big and comfortable

    Stayed in January 2018

  • Reviewed: 17 January 2018

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    extra bedroom was great

    Stayed in January 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 6 nights

    The shower wasn't very powerful so water came out very slowly

    kitchen and the balcony are very confortable

    Stayed in January 2018

  • Reviewed: 27 December 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 1 night
    • Submitted via mobile

    The apartment was spacious, clean.We hade a balcony with partial sea-view.The kitchen was fully equipped.

    Stayed in December 2017

  • Reviewed: 12 December 2017

    • Leisure trip
    • People with friends
    • 2-Bedroom Apartment (4 people)
    • Stayed 3 nights
    • Submitted via mobile

    The staff

    Everything

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • People with friends
    • 2-Bedroom Apartment (4 people)
    • Stayed 5 nights
    • Submitted via mobile

    The neighbour and cold water

    Clean, position

    Stayed in December 2017

  • Reviewed: 14 November 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    The security of the properly was ridiculous!!

    Stayed in November 2017

  • Reviewed: 21 October 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 11 nights
    • Submitted via mobile

    No air condition

    Location

    Stayed in September 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 11 nights
    • Submitted via mobile

    Going home

    We have stayed here before and will be going back next year love it 😊

    Stayed in October 2017

  • Reviewed: 28 September 2017

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 3 nights
    • Submitted via mobile

    Could have been better if there was an AC in order not open the windows to avoid cars' noise.

    Stayed in September 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    View of the sea from balcony kitchen cleanliness service and location all good

    Stayed in May 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    oven difficult to work,lack of channels on tv,beds a tad uncomfy. no WIFI

    location, pool, service with a smile,

    Stayed in March 2017

  • Reviewed: 16 March 2017

    • Leisure trip
    • Group
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Limited hot water.

    Beautifully arranged and maintained property, with amazing staff.

    Stayed in March 2017

  • Reviewed: 3 March 2017

    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 21 nights

    nothing

    We like that there only are 15 arpartment

    Stayed in March 2017

  • Reviewed: 3 March 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 9 nights
    • Submitted via mobile

    Very basic and old furniture

    Close to the beach

    Stayed in March 2017

  • Reviewed: 23 February 2017

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights
    • Submitted via mobile

    Shower was cold

    Location

    Stayed in February 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Solo traveller
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    Very tired.

    Stayed in December 2016

  • Reviewed: 28 December 2016

    • Leisure trip
    • Family with young children
    • 2-Bedroom Apartment (4 people)
    • Stayed 7 nights

    apartments are a bit dated but still ok

    nice size apartment. cleaned every day. good location for shops, bars, restaurants and beach.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 April 2016

    • Leisure trip
    • Family with older children

    It was almost the only hotel in this place with a charm, not enormous big facility as other hotels in this artificial city, in a human size, surrounded by flowers, plants and bush. 2 minutes walk to the ocean

  • Reviewed: 20 January 2016

    • Leisure trip
    • Couple

    The hot water tank was very small - okay for washing up the dishes, but no hope of filling the bath tub.. The kitchen was rather poorly equipped - good idea to bring some utensils from home..

    Super cosy place in a perfect location close to the beach and right next to downtown Playa del Ingles.. Apartment was spacious with a nice balcony and view over the courtyard and swimming pool.

  • Reviewed: 8 December 2015

    • Leisure trip
    • Group

    No access to site on arrival, as owners thought we had cancelled. Probably a mix up with someone else. Wire Keyring came apart - I provided cable ties (sentilla ?) that solved problem. Occasional smell from drains - not just from this property.

    Staff very friendly and helpful. 12 apts and pool Apt is lounge, kitchen and 2 rooms with twin beds, on road near CC Tropical ( Airport bus ) Abt 200m to seaside promenade. Kasbah short walk. Yumbo abt 10 mins. Cleaning good.

  • Reviewed: 13 May 2015

    • Leisure trip
    • Group

    The apartment was located very close to the beach. We head some view of the see from our balcony, although we were on the top floor. The lower floors did not have that.

  • Reviewed: 8 April 2015

    • Leisure trip
    • Group

    Kitchen was small fot 3 big hungry guys.

    Quiet relaxed atmosphere. Pool area very clean with lots of sun beds. Staff friendly and helpfull nice people.

  • Reviewed: 15 February 2015

    • Leisure trip
    • Family with young children

    wish there had been abit more hot water to soak the kids but manageable.

    location, staff friendliness, nearby facilities, efficiency and excellent communication with staff.regular sheet changing /cleaning. value for money. nice quiet area,away from noisy bars but close enough for short walk.

  • Reviewed: 29 January 2015

    • Leisure trip
    • Family with older children

    -Location alongside a street with a lot of traffic

    -All the balconies on sunny side of the building. -Well maintained garden. -Friendly and helpful staff.

  • Reviewed: 26 May 2016

    • Leisure trip
    • Group

    Shower wasn't strong enough

    location, the staff,

  • Reviewed: 4 June 2015

    • Leisure trip
    • Couple

    THE LOCATION,STAFF

  • Reviewed: 5 March 2015

    • Leisure trip
    • Group

    The staff were really helpful and the accommodation is lovely, great value for money.

  • Reviewed: 3 March 2015

    • Leisure trip
    • Family with older children

    That we had to pay for the internet.

    The location was very good

  • Reviewed: 3 February 2015

    • Leisure trip
    • Group

    Paid for sea view never got it

There are also 22 reviews without text. These impact the overall review score.

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