Could do with more staff to avoid queues for drinks.

We have stayed here a number of times. Nice hotel with lovely pool overlooking the beach.

Stayed in August 2025

Line for drinks, elevator didn’t work few hours 2 days , line at the reception

Close to the beach

Stayed in August 2025

The long queues at times for drinks and could not understand why inside bar was never open.

Friendly and efficient staff.

Stayed in July 2025

There aren't enough drink dispensers, which leads to long lines. The bar likely needs more staff. Also, the large pool area where the snack bar is located could use an additional bar — this would help reduce pressure on the main bar on the other side.

The food was AMAZING, the staff EXCELLENT, the shows every night were AWESOME all of them.

Stayed in July 2025

Had to pay £4 a night for room safe No kettle or tea/coffee in the room

Good beach side location. Free street parking nearby - had to drive around a bit but always found a space Good buffet food, always topped up Good fridge in the room.

Stayed in June 2025

Lifts one out of action for 4 days. A must more staff on reception, long waites not good when you have to walk past the queue and ask someone to move will come back sometime next year

Some food could be warmer

Stayed in May 2025

Evening meal was very poor everything was cold and I don't mean the salad bar

Breakfast was gug a gud choice gud location

Stayed in May 2025

Not enough staff at the front reception desk. Only 2 most of the time and lots of queues. Entertainment in the hotel is very loud sometimes until 1am, could not sleep. Entertainment needs to finish earlier .Too much noise. Beautiful hotel but some areas look like they need decorating and updating. The bathroom and flooring in our room looked dated and worn. Light switches not working properly particularly to the bathroom.

Lovely beautiful location. Lovely swimming pools, close to the beach. Lovely friendly staff. Good breakfast. Very clean and tidy. Beautiful hotel just in need of some updating. Excellent holiday.

Stayed in May 2025

The bathroom wasn't clean,hairs on the floor ,skirting boards and in the shower . The shower gel, shampoo, and hand-wash were all the same product in my opinion. There were no coffee making facilities in the room,although once I asked for a kettle the staff did provide one with two cups . No water or coffee/tea was provided. Breakfast was OK, average I'd say. Bacon was far too greasy, and the fried eggs were cold sat on the side unless you asked for fresh to be made . The selections of cold cuts and cheeses were good ,bread and pastries a plenty . Coffee and fresh orange were good .

The staff were very friendly and helpful . The pools were lovely although the sun loungers were very close together and I can imagine in the summer season it would be very busy . The beds and pillows were super comfortable. The location was great for us, we could park the car up and just go for lovely walks and lunch and then relax by the pool for the afternoon .

Stayed in May 2025

Pools were great rooms awesome

Stayed in May 2025

Room inside needs some renovation

Buffet breakfast and dinner were very good and not expensive at all. Spacious relaxation area by the pool and a children's pool with water slides 🛝👍

Stayed in April 2025

Air conditioning a disaster, quality of food for breakfast awful

Location, pool

Stayed in May 2025

Noisy on a nigh time until late Breakfast experience not the best

Pool area was good Hotel in good location

Stayed in May 2025

Shower in our room was a little temperamental, you'd set it at the required temperature and after a couple of minutes it would start varying between ice cold and boiling! lifts were a bit rickety.

Great location right on the beach Very close to local shops, bars and restaurants. Rooms were comfortable and cleaned regularly. All inclusive drinks were great (not the usual watered down rubbish that some hotels serve) and chilled San Miguel on tap. Food was good, a good deal of choice each day. pool area was nice and plenty of sun loungers. Staff were friendly and helpful.

Stayed in May 2025

We requested a room with a sunny aspect and high floor, this was not responded to via booking.com and we were left in the dark so to speak. Beware mosquitoes were prevalent after dusk!!

The hotel and staff were friendly. We opted for a junior suite which was massive with two bedrooms, lounge a dining table and kitchen. It was very comfortable but not set up for self catering as there were no plates knifes nor forks and no hob? There was a micro and fridge freezer. We faced the beach and unfortunately on our side, no sun on the balcony in the afternoon, but the pool area is available! Food was buffet style and was pretty good apart from the coffee which was abysmal.

Stayed in May 2025

The buffet dining room was very noisy. Although we booked half board we opted to eat out after the first evening. The car parking space we were allocated was tight & the person who was trying to park next to us in his new car scraped our new car. Fortunately we were able to change to better parking bays & no real damage was done. With cars seemingly getting bigger it might be an idea to make larger parking spaces.

The location of the hotel was close to the beach but also near cafés & restaurants.

Stayed in May 2025

Food not hot even when restaurant just opened!! The only thing to let this hotel down. Sea view included large sea pipes!!

Location was really good 👍 Entertainment was fantastic 👌 Great food choice

Stayed in April 2025

Little crazy at breakfast time, people pushing in for food!

Upgraded to the junior suite for a little bit more and it was a stunning room. Great location, super clean and modern in comparison to other local hotels.

Stayed in April 2025

The AC wasn't working and our room was very warm. People at the buffet are crazy. It was chaotic. The shower tray is very slippery and the WI-FI wasn't great. We were in room 462.

The location next to the beach. Buffet food was great.Overall good value for money!

Stayed in April 2025

The bar needed more staff as large ques developed whilst we were there.

Only stayed for one night, but impressed by the room especially the beds which had very comfortable memory foam mattresses and pillows. The quality of food in the restaurant was excellent.

Stayed in March 2025

Reception was short staffed at times. Unusual to be asked to pay extra to use the room safe.

Good location, all the facilities you would expect.

Stayed in February 2025

Checking in. Breakfast service Too many people for facilities to cope Check in staff overwhelmed.

Sea view Room cleanliness

Stayed in February 2025

The entertainment program went sometimes until 23:00 very loud and no sleep possible. After my stay, i received a lot of marketing mails which i never agreed before, i unsubscribed 3 times, they send newsletter always again.

Directly and view to the Sea, room was with balcony. A good offer for different topics like entertainment

Stayed in September 2024

As a wheelchair user slight problem with small steps at entrance doors and door into our room 614. Also bit of a problem for wheelchair pusher. With ramps to lifts , outside facilities. And restaurant. Only because pusher is 75 years old. 🤔🤭😄🤣also shower tray very slippery. Overall very pleased with hotel and will recommend it.

Everything apart from patio doors and outside furniture not clean.

Stayed in September 2024