Nothing

Convenient location next to the football stadium with excellent bus links to the centre and bus station . The staff who spoke good English for those who don’t speak Spanish, were extremely friendly and helpful. Breakfast was continental and constantly being refilled. Bed very comfortable

Stayed in August 2025

Excellent location fir the stadium. Friendly staff, nice room bit dated but good air con. Breakfast was simple but plentiful.

Stayed in August 2025

Noise from the air conditioning in the bathroom.

All good,

Stayed in July 2025

Took a bit long to check in

Perfect location for the Bruce Springsteen show at Anoeta, lovely staff and decent breakfast for the price. Room was nice and spacious, all facilities working properly.

Stayed in June 2025

The room was spacious and the beds were comfortable. The furniture is older but it is well mantained and everything is very clean. The location is further from the center, but the prices are also lower. But if you don't mind it, a walk to the center is around 30-35 min. Or there is a bus station 5 min from the hotel with multiple buses that can take you everywhere.

Stayed in September 2024

Location by the Anoeta stadium is excellent

Stayed in September 2024

Beds were not very comfortable.

Well situated, very clean

Stayed in August 2024

Great location for a stopover on the way south. Very helpful friendly staff, good clean rooms. Underground private parking excellent.

Stayed in July 2024

The parking garage was a tight fit. The walk to old town was a good half hour.

The room was spacious and very clean. Breakfast was good.

Stayed in June 2024

Possibly an update to the bed mattress would be a positive.

All was good here. Personally, I experienced a rather embarrassing bout of Gastro and all the staff from Elli and others which I don't know names of, went out of their way to ensure my comfort. Thank you very much for the assistance.

Stayed in May 2024

Room was comfortable and the staff were helpful especially the receptionist

Stayed in May 2024

Just the breakfast wasn't to our taste.

The hotel is across the road from the Reale Arena, home of Real Sociedad FC, and, coincidentally, I went to a football match there. We usually choose a hotel close to the railway station for ease of reaching the hotel, but, at around 30 minutes walk, my partner wanted to get a taxi, which, against my better judgment,we did. When leaving we got a bus as we knew which one to get on this occasion. Had breakfast first morning but it wasn''t great. However we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel. Our room was fine and had a view across the road to the football stadium

Stayed in September 2023

A long way out from the old town of San Sebastián. Found it expensive for what we got. Next to a football stadium I would imagine could be very noisy on game days.

Easy to get to and park. Helpful and friendly staff. Excellent bus service into the old town. No 28. Ran every 5-10 mins.

Stayed in August 2023

We did not have any problems or issues

The hotel is basic but clean. It is on a bus route of bus 28,which gets you right into the centre in few minutes. We were advised by lovely receptionist where to get it and how to get ticket (just pay the driver😁. Eur 1.85 per journey and can pay by card). She had also recommended nice places to see. The breakfast was very basic but ok value given that you would have to go into town to get something else.

Stayed in June 2023

The location is across the soccer stadium and can be noisy some nights. The price is rather high compared to other similar facilities.

The room was clean and comfortable, Staff very friendly and helpful, the location is close to many needed facilities, the breakfast is great and varied.

Stayed in May 2023

The location isn't great if you want to be close to the beach and surrounding tourist area, however taking into account this was one of the more 'affordable' places available when we booked. Value for money in this respect is lacking. The buffet breakfast for more than €8 per person is also overpriced compared to other places we experienced after a month of travelling Spain. Sometimes the shower water temperature changed rapidly between hot and cold but this was infrequent.

Spacious hotel room, clean and comfortable. Restaurant and bar at ground level for convenient meals, particularly when we arrived late (around 9pm) from another city. Friendly staff. The lounge was good for extra breakaway space.

Stayed in May 2023

good hotel with parking space right in front of it. 20-30 minutes by walk to the city center.

Stayed in May 2023

Get rid of the carpets in all the hallways and rooms. They smell really bad ... like old cigarette smoke. There are no restaurants nearby. It would be great if the bar had more snacks and tapas in the afternoon. We left early, 4h30, and it would have been nice to have a coffee and croissant.

It was close to the tram line. Very easy to get around.

Stayed in May 2023

Wifi wasn't the best connection on third floor

Personnel was excellent. Went out of her way to check if it was possible to make a reservation at the restaurant.

Stayed in May 2023

It didn't have its own parking place and you either had to pay for parking or leave before 8:00 AM

Very comfortable and clean room. Very nice staff. Great value for the price

Stayed in December 2022

Reception staff refused to call us a taxi for some reason. As we dont speak spanish we wanted the staff to call for us, we offered to pay for the call, but they flat out refused. Not a massive issue, except we had to walk 20 minutes into the old town.

Location. Room was adequate but old looking. Certainly suitable for my needs.

Stayed in November 2022

The springs poking me in the very bad bed.

If it had not been for the tortilla de patata the breakfast would have been very bad. The tortilla was very good.

Stayed in September 2022

They upgraded us to the best room in the hotel as it was our honeymoon. Thank you so much!!!

Stayed in September 2022

The air conditioning in my room wasn't working properly. Despite being told it would be fixed, the technician was unable to resolve the issue. When I requested a room change on the second day, I was informed that it wasn't possible since I was in a single room and they had only double rooms left. Although they offered a refund for the remainder of the stay, it wasn't enough considering it was one of the busiest weeks of the year. Of course there were no hotels in San Sebastián. As a result, I spent the rest of my vacation sweating it out in what felt like an oven.

Stayed in August 2025