Avenida Alféreces Provisionales 27, 35100 Playa del Ingles, Spain
#220 of 544 hotels in Playa del Ingles
Guests' ChoiceBased on 151 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.3
Staff
9.3
Value for money
8.5
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2024
Hallmundur
IcelandThe shower. Very bad control of tempurator of hot Walter.
Attitut of the staff,... very good.
Stayed in March 2024
Reviewed: 22 March 2024
Greg
United KingdomThe rooms are a little dated but you get what you pay for
The staff were amazing at the property. Lester is just a darling. So helpful and friendly. Nothing is too much bother for him. The crazy lady at the bar, she was the highlight of my trip. Always happy.
Stayed in March 2024
Reviewed: 8 March 2024
Stephen
United KingdomSome signs of wear and tear in room 219. Cracked tiles in bathroom, grubby tile grout etc but nothing too significant. Having to pay extra for the safe. Common practise but always seems to be detrimental to the impression of the hotel. Air conditioning is also subject to extra fee but not needed when we visited at end of February.
Second visit to this hotel and will return. Staff very helpful and friendly. Daily maid service (except Sunday). Location is excellent. Central to local facilities and very close to main bus route stops; ideal for visiting local and outlying areas. Pool area excellent with sunshine throughout the day. Pool bar offers good and reasonably priced food and drinks. Rooms on the smaller size but have all the necessary utensils etc for limited self catering. Washing up liquid and cleaning cloths provided. Reasonable sized supermarket within 50 yards. Comfortable bed and excellent shower. Hot water constant. Limited soap and shampoo provided. Good amount of storage space for 2 people.
Stayed in March 2024
Reviewed: 26 February 2024
Rósa
IcelandLittle loud music in the garden during the day. We were staying in room 130 in the end of the hallway and that was not good location because of loud traffic noise from big trucks very early in the morning.
Nice Garden, polite staff, good shower and comfortable beðs.
Stayed in February 2024
Reviewed: 25 February 2024
Brian
United KingdomNothing
Great central position great (top floor) apartment great pool and great staff thanks for ensuring our room request
Stayed in February 2024
Reviewed: 12 February 2024
Tom
IrelandWe booked a Superior room, which was to include two beds, free safe and a bottle of sparkling wine. We got none of these until we protested and we were eventually provided with what we booked for. However, it took four requests to get the sparkling wine and even then we got two small bottles. This was not satisfactory though the receptionist did apologise.
Its clean, well located with good facilities. The beds are comfortable and the pool is heated and large.
Stayed in January 2024
Reviewed: 7 February 2024
Christopher
United KingdomThe house keeping staff were a little noisy at times but were very friendly and helpful
Was very clean quiet tidy friendly hotel and in walking distance to the beach, shops and bars
Stayed in February 2024
Reviewed: 12 December 2023
Simon
United KingdomCould have been a few more vegetarian options
Very helpful and friendly staff, particularly the woman running the catering
Stayed in December 2023
Reviewed: 8 December 2023
John
United KingdomQueue at 8 am of people to put towels on sunbeds.
The friendly atmosphere and the location.
Stayed in December 2023
Reviewed: 30 November 2023
Paul
United KingdomThe finish of the bathroom was a little rough but nothing major. We opted for breakfast and lunch but didn’t use this much as the food quality was pretty poor (even for this class of hotel).
The location is great for the Yumbo Centre and all of the bars and restaurants. The staff were very friendly and accommodating. The room was an apartment style with separate lounge area, so nice and roomy. The property is older, a bit dated and shows it’s age in some areas but is generally well maintained and the pool area is a great sun trap!
Stayed in November 2023
Reviewed: 17 November 2023
Gary
United KingdomNothing
Location is excellent
Stayed in November 2023
Reviewed: 8 November 2023
Pyhtila
FinlandHarassing guests, value for money, beach pretty far
Staff,breakfast,pool
Stayed in November 2023
Reviewed: 24 September 2023
Sheila
United KingdomProbably in need of upgrading and more sockets in bedroom
Great location and every room had a pool view . Facilities basic but good.
Stayed in September 2023
Reviewed: 9 August 2023
Gary
United KingdomPool area
Staff was lovely and friendly the pool area was keep clean and lots of sun beds overall great stay
Stayed in August 2023
Reviewed: 23 July 2023
Laszlo
United KingdomLocation and food were amazing.
Stayed in July 2023
Reviewed: 8 July 2023
Phil
United KingdomNo air conditioning.
Location . Helpfulness of all the staff. Clean , lovely balcony, food good, all over a very good hotel . Would highly recommend for the price we paid
Stayed in July 2023
Reviewed: 5 February 2023
John
United KingdomTowels on sundowners queue every morning at 8 am .
Location and staff
Stayed in January 2023
Reviewed: 11 December 2022
David
United Kingdomsmall fridge which didn’t seem to hold its temp well.
great location, clean and friendly staff
Stayed in November 2022
Reviewed: 1 December 2022
John
United KingdomThere was a queue every morning to block sun loungers with towels.
The location and comfortable beds
Stayed in November 2022
Reviewed: 15 November 2022
Ronniehen
United KingdomA double bed option would be nice
Good location and I was surprised how very quiet it was, considering it was near the Yumbo Shopping Centre.
Stayed in November 2022
Reviewed: 21 October 2022
David
United Kingdomwish we had had air con. a little noisy but I kind of knew that was going to be the case
was spotless, lovely food, great staff, good position, well equipped, great shower
Stayed in October 2022
Reviewed: 30 September 2022
Lewis
United Kingdomvery noisy in the morning
location, clean,
Stayed in September 2022
Reviewed: 18 September 2022
Timothy
United Kingdomnothing, all i needed
location l
Stayed in September 2022
Reviewed: 13 September 2022
Tony
United KingdomThe first floor is quite noisey with traffic and the cleaners talking to loud.
Close to the Yumbo centre and transportation. Full of sexy hot men, reception staff were hot too,
Stayed in September 2022
Senden, Germany
Cernobbio, Italy
Queenstown, Australia
Brides-les-Bains, France
Lagos, Portugal
Tsigov Chark, Bulgaria
Gdańsk, Poland
Abu Dhabi, UAE
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content