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Reviews of Apartamentos Alta 3 stars

Aguilar y Quesada, s/n, 38400 Puerto de la Cruz, Spain

#279 of 501 hotels in Puerto de la Cruz

Guests' Choice

Review score

Based on 57 apartment reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 24 March 2024

    7.0
    Great location. Apartment was large but basic. Comfortable 😊
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Apartment and block could do with a general updating.

    Excellent location and very quiet and secure. Apartment was a spacious 2 bedroom.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    The furnishings and kitchen ware can use some upgrade

    Location was great, few steps to the waterfront, cafes, restaurants, shops, mercadona was across the street. Mattresses were comfortable enough, pillows on the other hand a bit lumpy. Overall good stay, central but quiet location. Hard to find street parking, but hotel provides parking for 7€ per day.

    Stayed in February 2024

  • Reviewed: 24 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights

    Lack of air conditioning

    Good location

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Accommodation prices are sky rocketing in Tenerife and it is difficult to find value for the money. Compared overall the apartment was value for the money. But little bit rusted.

    Great location. Pretty quiet. Apartment was spacious and clean.

    Stayed in November 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (2 Adults + 1 Children)
    • Stayed 3 nights

    - No microwave in the kitchen - Building needs some renovation

    - Excellent location, with Mercadona across the street and Lago Martianez and shops 5 minutes away, walking - Possibility of parking the car in the property - Apartment with very good areas - Good breakfast with the essential food

    Stayed in September 2023

  • Reviewed: 1 June 2023

    7.0
    Very good flat for a very good price!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 7 nights

    ´There is not possible to park car somewhere close for free, everything was full all the time. We did not want to pay 7€ per day for parking.

    Apartment was basic, but it was enought for one week stay, Very good price for a normal flat. Receptionists were very nice, pool was also good.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    7.0
    Good time
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 8 nights
    • Submitted via mobile

    All was good

    The location

    Stayed in May 2023

  • Reviewed: 16 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The parking is not free. I would recommend you to booked it in advance. The garage no. 3 is for small cars.

    Nice stuff, the apartment was big, clean, comfortable, with all equipment we needed, the balcony was big.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    the wifi didn’t work at all and there was a really really bad smell coming from the shower that would sleep into the rest of the apartment. no air conditioning so we had the doors open the whole time and flies would come in

    the apartment was nice and spacious with a full kitchen. the balcony was nice and the beds were pretty comfy.

    Stayed in May 2023

  • Reviewed: 10 April 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Furniture might looks a bit old. Not old, just a bit. But who cares if you pay half price in Puerto.

    It should have at least 9/10 and its beacuse i always compare quality to money. Location is most important for me, and its perfect with connection to Loro "train", big supermaket, great cheap restaurant and promenade. Recepetion is ready to give you all important information, room is clean and spacious + enough of kitchen equipment. Cheap acc with very good price

    Stayed in February 2023

  • Reviewed: 18 February 2023

    8.0
    Peaceful place to unwind but near to all cafés and shops when required.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    It was hard to make breakfast without a toaster. No microwave was also difficult. Beds a bit hard.

    I enjoyed the quiet of the flat and the nice terrace which was sunny from late morning till about 2pm. very helpful staff.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    8.0
    Great family holiday in north of Tenerife.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 8 nights

    Being asked for more money for our sons one night stay! We booked the apartment for 4 adults and he was there 1 night as the 4th adult!

    The reception desk was staffed most of the time.

    Stayed in December 2022

  • Reviewed: 28 October 2022

    9.0
    pleasant stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    breakfast, parking

    location

    Stayed in October 2022

  • Reviewed: 20 September 2022

    9.0
    Perfect!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 14 nights
    • Submitted via mobile

    Nothing!

    Conveniently placed, great room sizes, lovely staff, heartily recommended!

    Stayed in September 2022

  • Reviewed: 19 August 2022

    8.0
    Good value if you like the location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted via mobile

    The hotel is very old, both the furniture and the building (like there was a little hole in one of our windows). Microwave ovens are sorely missing. Pool is small and old (but clean). The lower parking lot is not usable by larger cars, if you come with a big one tell them in advance and reserve a spot in the upper one. (Couldn't park with a Dacia Lodgy)

    The staff is very kind, the place was clean, rooms are spacious, location was great for us (we attended a wedding nearby), it's near the center. Has it's own parking which is needed as it's near impossible to find a parking place, except for the very pricy garage at the shopping mall . Good value overall

    Stayed in August 2022

  • Reviewed: 4 August 2022

    8.0
    Great stay
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 3 nights

    Only issue we had is that internet was not working for us. We could connect to it, but there was not internet access. We contacted reception a couple of times and they said they would check it, but it didn't work for us in the 4 days we stayed there. Besides that, everything else was great.

    Nice clean apartment in a great location. We enjoyed our stay a lot. Staff was nice and helpful.

    Stayed in August 2022

  • Reviewed: 10 June 2022

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 14 nights
    • Submitted via mobile

    Problem with the wifi unreliable Sofa not very comfortable

    Location Comfortable Bed Most at the reception were friendly and helpful

    Stayed in June 2022

  • Reviewed: 2 June 2022

    8.0
    Really enjoyed our stay at Alta Apartments, bar a few niggly things it was a perfect stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 9 nights

    Hot water runs out after 5mins then you have to wait 30mins for another 5min shower. Kitchen needs better utensils and cutlery.

    Location to the beach and restaurents.

    Stayed in June 2022

  • Reviewed: 12 April 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 6 nights

    Internet in our room was very weak and practically not useable. Extremely slow if I managed to connect. Not sure if this was due to the location or because too many guests using it. However, we used our mobile data which was far better. Pool opening time from 10am to 6pm meant pool was not available for an early morning swim. No basic ingredients like salt, pepper or oil in kitchen.

    24h reception. Short work to seaside, touristic areas, restaurant and shopping. Parking available (at extra cost). Kitchen with basic utensils, hob, oven and fridge.

    Stayed in April 2022

  • Reviewed: 3 April 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff and delicious breakfast

    Stayed in March 2022

  • Reviewed: 17 February 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Location, views and size of apartment

    A great location.100 metres from the sea and views of mount Teid. The apartment was large with a good balcony. The only down side was the fixtures and fittings were a bit tired and dated.

    Stayed in February 2022

  • Reviewed: 13 December 2021

    7.0
    I enjoyed my stay helpful staff close to shops bars & restaurants
    • Leisure trip
    • Group
    • One-Bedroom Apartment (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location

    Stayed in December 2021

  • Reviewed: 23 October 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    Some kitchen utensils were missing

    Location was okay. Host very friendly. Grocery store across the street.

    Stayed in October 2021

  • Reviewed: 22 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (4 Adults)
    • Stayed 2 nights

    Old furniture and lack of MW oven, few TV channels

    Silence, cleanliness, light and space. The towels were great!

    Stayed in July 2021

Showing 1 – 25

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