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Reviews of Apartamentos Jade This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Agustin Catany, 8, 07600 Playa de Palma, Spain

#22 of 65 hotels in Playa de Palma

Guests' Choice

Review Score

Based on 511 apartment reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.4

  • Value for money

    8.3

  • Free WiFi

    7

100% Verified Reviews

Real guests. Real stays. Real opinions.

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Showing 1 - 28

  • Reviewed: June 24, 2018

    3.8
    Worst 12 hours of my life.
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    travelled with a 2 year old. Twice we were told we would be moved to a quieter room after 2 hours we were told there were no rooms after being promised to be moved. Rude managers and staff. Outside there was blood on the floor aswell as urine and sick. We asked for a refund after 1 hour so we could leave and find a new hotel. They refused and said because we had been in the room 1 hour we had to pay €160 for the night!!! Horrible place to stay noise is unbearable rude staff and vile area. Avoid at all costs if your traveling with children.

    Stayed in June 2018

  • Reviewed: October 6, 2017

    8.3
    It was so close to all of the bars, clubs and general...
    • Leisure trip
    • Group
    • Apartment (2 Adults)
    • Stayed 1 night

    Tip - do not make eye contact with people walking down the strip as they will all harass you to buy something from them!

    It was so close to all of the bars, clubs and general nightlife, brilliant location!! Rooms are pretty well sound proofed, good job as the partying goes on til very very late.

    Stayed in October 2017

  • Reviewed: July 30, 2017

    9.6
    The apartment was perfect size for two people, loved the...
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    The apartment was perfect size for two people, loved the little balcony, the place was clean, staff very friendly, pool area nice and quiet... everything was good! Breakfast was amazing!

    Stayed in July 2017

  • Reviewed: April 5, 2017

    7.9
    Clean spacious apartment and helpful staff.
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults + 1 Child)
    • Stayed 1 night

    You really need to bring everything with you. Except towels, plates and cutlery there is nothing included: like basic hand wash soap.

    Clean spacious apartment and helpful staff.

    Stayed in April 2017

  • Reviewed: November 5, 2016

    6.7
    - Staff at reception: Pedro and Andres were nice and helpful...
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults + 1 Child)
    • Stayed 2 nights

    - Location in the centre of a touristic village where only German people stay. Lot of noize 24h because of a huge club/beer house opposite the road. - Wi-Fi is chargeable (4 euro per day) -

    - Staff at reception: Pedro and Andres were nice and helpful, while Sebastian was unpleasant and even rude to us. - Breakfast is served at another hotel (3 min walk) and is really rich and tasty, with great choice of everything.

    Stayed in October 2016

  • Reviewed: September 22, 2016

    2.5
    Terrible no sleep at all.
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 5 nights

    We queried the noise level on arrival and were assured we would be OK;. The noise inside and outside the hotel was appalling. We had to ring Booking.com at four in the morning to request a modification to leave. We were then surcharged by the apartments having had no sleep at all. Yet as we were standing at the reception the staff stopped other guests to say they were being expelled for bad behavior noise and breaking furniture etc. They had it all on CCTV and yet surcharged us for the privilege of being deprived of sleep. We have never been as badly treated on our travels over the years as we were at Jade apartments.. We will never return to Majorca..There is a notice in the room that no drinking or music allowed around the pool. yet on the day we were there that was ignored and there was actually someone in the pool with a glass bottle in their hand.!

    Stayed in September 2016

  • Reviewed: August 14, 2016

    7.1
    Good appartment in lively area. Excellent beach and bus transport to Palma
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    Balcony chairs a little narrow. Pool stairs dodgy. No kettle in rooms

    Good kitchen facilities.Plenty of room. Good storage room. Good air-conditioning. Comfortable living area.

    Stayed in August 2016

  • Reviewed: July 18, 2016

    4.2
    Not relaxing vacation place at all, very noisy disco-purpose overnight place
    • Leisure trip
    • Group
    • Apartment (2 Adults)
    • Stayed 4 nights

    1. Location! Very noisy because of the large German disco just in front of the apartments and actually the guests themselves - who come to party and sing songs/make noise during the night. I was fulled by review on booking that the apartment has good location - it s close to the beach yes but if you expect normal relax - this place is not for you, it s a disco overnight place. 2. The balcony door was broken (both locker and moving mechanism) so the door didnt close properly, it took us 2 days until we got a new room actually with a fixed door. 3. Hotel stuff - unable to help if there is an issue like our with the broken balcony door. Firstly, we might ask to fix this door few times (like 2 days in a row) until we got a new room eventually. Secondly, by the time we realized the door is broken, it was midnight and we called receptionist who came in and just shrugged his shoulders when we asked to fix the door or give us a new room so we can sleep without hearing noise from the streets. 4. No kettle even though this is apartments concept (and I would guess it might be there then). 5. No hairdryer and soap. 6. No luggage locker as such, people were leaving bags just like by the reception (and no one was watching them).

    1. Rooms are quite big and spacious. 2. Good breakfast - you need to go for that one to the neighbor hotel Playa Golf where the breakfast is 5 stars.

    Stayed in July 2016

  • Reviewed: April 10, 2018

    8.3
    Very pleased especially with the use of facilities atbplaya golf
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    Bed not comfy but very clean, lovely staff clean pool

    Stayed in April 2018

  • Reviewed: April 4, 2018

    6.7
    Property was great.
    • Leisure trip
    • Couple
    • Apartment (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted from a mobile device

    Not allowing our friends over from a neighbouring hotel to visit us as it’s ‘forbidden’ is ludicrous.

    Property was great.

    Stayed in April 2018

  • Reviewed: August 17, 2017

    9.2
    Good choice
    • Leisure trip
    • Solo traveler
    • Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Location, Room

    Stayed in August 2017

  • Reviewed: July 27, 2017

    7.9
    The guy at the reception desk was very unpleasant!
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    The guy at the reception desk was very unpleasant!!!!!

    Stayed in July 2017

  • Reviewed: May 4, 2017

    10
    Best location to visit Mallorcas most beautiful spot (Bierkönig)
    • With a pet
    • Business trip
    • Family with young children
    • Apartment (2 Adults)
    • Stayed 7 nights

    The music from the neighborhood the whole day - perfect to enjoy Playa de Palma!

    Stayed in May 2017

  • Reviewed: September 29, 2016

    5.4
    Unqualified stuff ruins all the rest!
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    Unqualified stuff ruins all the rest!

    Stayed in September 2016

  • Reviewed: July 17, 2016

    10
    A beautiful place
    • Couple
    • Apartment (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: April 11, 2016

    8.3
    Close to the beach, some markets nearby, place was real...
    • Leisure trip
    • Couple

    stuff barerly spoke english, everyone is more of german oriented, wifi wasnt free, on the opposite site of the street is a german bar size of a supermarket which might be loud at nights, behind bedroom doors tho u couldnt hear it

    Close to the beach, some markets nearby, place was real clean and comfy, bathroom was really ok, balcony with table and two chairs for evening, great place for stay 5/7 would visit again

  • Reviewed: April 7, 2016

    10
    Apartment very very clean staff very very friendly nothing...
    • Leisure trip
    • Group

    The spa was a bit poor very limited facilities

    Apartment very very clean staff very very friendly nothing was to much trouble. The sister hotel playa golf was great too you must eat there

  • Reviewed: April 3, 2016

    9.2
    The area is the center of Germans having fun - not good for...
    • Leisure trip
    • Couple

    The area is the center of Germans having fun - not good for children or more sensitive people. You can easily forget that you are in Mallorca when you're there.

  • Reviewed: October 7, 2015

    8.3
    The apartment is in the heart of the "gay" German...
    • Leisure trip
    • Couple

    I think people need to know about the area, especially if one was taking young children.

    The apartment is in the heart of the "gay" German speaking area of Palma. It is the most fantastic area to visit. Neither my partner nor I are "gay", but we loved the experience. There was no improper conduct or aggressive conduct. Everyone seemed to spend their day laughing and having fun.

  • Reviewed: August 30, 2015

    10
    Great food, big and clean rooms, helpful staff, great...
    • Leisure trip
    • Couple

    It could be a bit loud if you are sensitive, as a big fest tent is next to the hotel Also WiFi could be cheaper/faster

    Great food, big and clean rooms, helpful staff, great location

  • Reviewed: August 22, 2015

    5.0
    Close to the sea.
    • Leisure trip
    • Couple

    Looks way better on photos than in reality (not "modern" at all). Noisy mega bar with very loud music and singing nearby from around 11am to around 5am ("ideal for a sun-filled family holiday"?). Paid Wifi only for 1 device, so if you have several devices get ready to pay for each one (vouchers are not transferable between devices). Ants in the bath.

    Close to the sea. Fantastic breakfast (served in the partner hotel).

  • Reviewed: August 9, 2015

    8.3
    Everything in the hotell works, kind, smiling and helpfull...
    • Leisure trip
    • Family with young children

    If you are not German in their late teens try to find somewhere else. Its location next to a 1,500 person German football pub , which still celebrates 2014 World Cup victory . Singing starts at 10:00 am and ends at 4:00 am- then it continues in the hotel to 07:00 am so we really understand German songs now. It was also not easy with a child to get into the hotel pool that to often was filled up with drunk Germans.

    Everything in the hotell works, kind, smiling and helpfull staff. We can also really recomend the food arrangement. We had the breakfast/dinner selection - this is served in an other hotell. Food was really greate.

  • Reviewed: May 10, 2015

    7.1
    no hairdryer
    • Leisure trip
    • Family with young children

    no hairdryer

  • Reviewed: April 26, 2015

    9.2
    Close to seaside and bus station - big bathroom and bedroom
    • Leisure trip
    • Family with young children

    Opposite to big , loud German pub with folk music

    Close to seaside and bus station - big bathroom and bedroom

  • Reviewed: April 26, 2015

    9.6
    Breakfast, location, clearness
    • Leisure trip
    • Couple

    Alte mobel

    Breakfast, location, clearness

  • Reviewed: April 23, 2015

    10
    Clean apartments lovely pool, ideal location for a good...
    • Leisure trip
    • Group

    Clean apartments lovely pool, ideal location for a good choice of bars and restaurants.

  • Reviewed: February 26, 2015

    5.8
    bargain rates.
    • Leisure trip
    • Couple

    threat of noise. Dirty arms on sofa bed.

    bargain rates. Close to airport bus stop

  • Reviewed: February 10, 2015

    8.8
    I liked the balcony and that this is the apartment style...
    • Leisure trip
    • Couple

    The internet is paid.

    I liked the balcony and that this is the apartment style with kitchen and sitting area.

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 28

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