Plaza de la Merced, 3, Ciutat Vella, 46001 Valencia, Spain
#485 of 1,395 Holiday rentals in Valencia
Guests' ChoiceBased on 120 apartment reviews
8.3Cleanliness
8.3
Comfort
8.4
Location
9.7
Facilities
8.1
Staff
8.5
Value for money
8.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 April 2024
Vasya
BulgariaThere is a problem with the water in the toilet, which should be fixed.
The apartment is perfectly located, in the old center, 1 minute walking distance from the central market, shops and restaurants. It's clean, perfect for 4 people, the kitchen is well equipped, and the beds are comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Simona
RomaniaThe apartment is very close to city center and metro and bus stations.
Stayed in March 2024
Reviewed: 3 March 2024
Sarah
United KingdomThe keysafe buttons were very difficult to get to engage (& not double engage) -took maybe 10 attempts to get into the safe which was a bit stressful! The area of the apartment & parking is now in a restricted zone for cars making the drive a little complicated - but the host gave us clear instructions. We had a problem with the kettle tripling the electrics, the host got us a replacement kettle the same day but this didn’t fix the issue.
Valencia is a fantastic city to visit. The central location & size of the apartment. The underground car park being close by. The table & chairs on the balcony (over the street). The size & comfort of the bed. Fitted kitchen including dishwasher.
Stayed in February 2024
Reviewed: 1 February 2024
Hilary
SpainIt was a bit difficult to access the keys - it´s an old safe and the buttons keep repeating as you press them but we did get in eventually. The sofa was a bit grim and uncomfortable, i was glad neither of us was sleeping on it.
The location was perfect, beds were comfortable and the apt had a small supply of coffee, tea and water. Everything was very clean.
Stayed in February 2024
Reviewed: 21 January 2024
Antra
LatviaEverything was very good
Location is very central. We l8ved everything about this accomodation
Stayed in January 2024
Reviewed: 19 January 2024
Emiliano
United StatesThe beds were not so confortables. They were too soft.
The location is amazing.
Stayed in January 2024
Reviewed: 15 January 2024
Matilde
ItalyThe bathroom, The bathtub was very worn and old. We would have preferred a shower stall.
It was clean, in the city center and really comfortable, despite the bathroom.
Stayed in January 2024
Reviewed: 5 January 2024
Sarah
United KingdomThe bathroom looks a bit worn and could do with freshening up.
.The location was great and we found it easily thanks to the clear directions provided by the host. Access information was sent to us in advance on the day of our arrival. The apartment was clean and comfortable, and just as it appeared in the images on Booking.com. Overall, we had a lovely city break and would definitely recommend staying here.
Stayed in January 2024
Reviewed: 26 December 2023
Rocky_raccoon
SpainThe sofa bed is really uncomfortable, so the sleep quality was not great. The apartment is not very cozy and pretty cold in winter.
The location is fabulous, you're minutes away from Valencia sights. It's relatively easy to unload your luggage for such a central location, even though you cannot park next to the property, the road is wide enough to stop for some time. The apartment is located in a dedicated building, so it feels quite safe. There's everything you need, enough blankets and towels, dishes etc. The apartment is spacious and can easily accommodate a family of 3 or 4. Communication with the hosts is great, they were very easy-going and responded quickly to messages.
Stayed in December 2023
Reviewed: 17 December 2023
Paula
SpainThe smell of cleaning products when you enter the apartment was overpowering. We had to open the windows to let the smells out! Having to wait until 4:00 p.m. to get the key!
Location was excellent perfect position
Stayed in December 2023
Reviewed: 14 December 2023
Ilaria
ItalyThe apartment is very good and the his position is very near of the center
Stayed in December 2023
Reviewed: 13 December 2023
Dylan
United StatesWe initially booked partly because the listing said on-site parking was available, which was not the case. That said, there is a garage less than 5 minutes walk away, so it was not a big deal.
Great location! In the center of everything.
Stayed in December 2023
Reviewed: 11 November 2023
Alessandro
United KingdomPerfect Location for a stay in the centre of Valencia. Check in and check out very smooth and possibility to use their garage which is good if you want to drive and park in the city centre
Stayed in October 2023
Reviewed: 8 November 2023
Bruce
SpainThe only two small problems were the beds that were a little hard and the shower that was small.
Arancha was an amazing lady helping us drive in and where to go. The apartment was large and in a lovely area.
Stayed in November 2023
Reviewed: 27 October 2023
Aidan
IrelandI was greeted by an overpowering smell from those nasty air freshener sticks, on arrival, which required opening all doors and windows to dissipate (these were probably remaining after the summer sewer smell which prevails in the city). This is only a minor thing though - the offending air fresheners were stuffed in a cupboard for the remainder of my stay.
Location is excellent - in the old town, a 2 minute walk from the Mercat Central. The apartment is basic, but has all required facilities. It is also a quiet building, despite its central location.
Stayed in October 2023
Reviewed: 19 October 2023
Rowana
RomaniaThe noise in the early morning The matress is very unconfortible
The location it is perfect, close to everything
Stayed in October 2023
Reviewed: 24 August 2023
Zane
ItalyThe beds were not overly comfortable
The apartment was very spacious and the climate control worked very well
Stayed in August 2023
Reviewed: 21 August 2023
Milton
NetherlandsThe possibillity to drop off our luggage, hours before checkin, was very pleasant. Thank you miss Arancha for the service.
Stayed in August 2023
Reviewed: 21 July 2023
Andrej
SerbiaFor the first time in my life I was asked to take the garbage out of the apartment. Or else?
Perfect location in city center. Parking for 18 euros on the spot. Large enough with good air condition. You can feel the rythm of Valensia in the apartment.
Stayed in July 2023
Reviewed: 4 June 2023
Tat
Hong KongNil
Close to the sight seeing spots
Stayed in June 2023
Reviewed: 11 May 2023
Joanna
Arubalack of coffee machine and coffee; perhaps provide 2 new rolls of toilet paper. Other than that it was perfect for us. 😊
clean, location, communication.
Stayed in May 2023
Reviewed: 9 May 2023
Maureen
United KingdomThe square can get noise from passing people at night. The kitchen needs more cups (mugs) pls as only one so insufficient. Didnt locate a plug for the bath.
Checked in early, which was really helpful.The apartment is a great size and nicely located. The staff were very helpful and quick to resolve an issue with the lock. The double aspect balconies in the bedroom and throughout the flat are fabulous. The sofa bed was large and comfy. Nice powerful shower and lots of hot water. The location was a minute walk to the mercado and main squares.. Great value, would recommend.
Stayed in May 2023
Reviewed: 28 April 2023
Zontina
ItalyVery nice stay! Good value for money. Position is excellent
Stayed in April 2023
Reviewed: 6 January 2023
Claire
SpainThe walls were a bit thin! If coming by car, the drive in is a bit intense during rush hour...
Such a great location, perfect for exploring the centre. The manager was very helpful and got us everything we needed. Supermarket just down the road and a well-equipped kitchen.
Stayed in January 2023
Oak Creek, USA
Florence, Italy
Houmt Souk, Tunisia
LaGrange, USA
Agios Nikolaos, Greece
Cusco, Peru
Bogotá, Colombia
Glendive, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content