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Reviews of Apartamentos Serrano

San Nicolás, 2, 25530 Vielha, Spain

#5 of 46 hotels in Vielha

Guests' Choice

Review score

Based on 193 apartment reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.1

  • Location

    9.4

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.8

  • Free WiFi

    6.6

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Showing 1 - 10

  • Reviewed: 10 June 2018

    7.9
    Good value for money at €45 per night
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 3 nights

    The kitchen lacks some essential utensils and the ones that are there are filthy. The apartment is very dark, to the extent that it is impossible to unpack a suitcase in the bedroom. Furniture is old and unattractive. It is also noisy, due to the traffic of passers-by and the thinness of the walls.

    We liked the location and the friendliness and helpfulness of the staff in reception. There is plenty of hot water and the shower is great. The bathroom is very clean. We paid a discounted price of €45 per night which was fine, but we wouldn't have been happy to pay the full asking price.

    Stayed in June 2018

  • Reviewed: 16 January 2018

    10
    Appartments were served in the hotel mode, i.
    • Leisure trip
    • Group
    • Apartment (3 Adults)
    • Stayed 7 nights
    • Submitted via mobile

    Two loud at nights from the street when the restaurants turned to be closed!

    Appartments were served in the hotel mode, i.e. the room was cleaned and the towells changed by demand.

    Stayed in January 2018

  • Reviewed: 18 June 2017

    9.2
    Great apartment, great location - highly recommended
    • Leisure trip
    • Couple
    • Apartment (2 Adults)
    • Stayed 4 nights

    Can't think of anything at all - great place!

    Large, well equipped apartment, very helpful staff on arrival and possibly the best location in town. Superb underground parking for motorcycle a short distance away.

    Stayed in June 2017

  • Reviewed: 26 February 2017

    7.5
    Good clean apartment but very noisy street until 4 am
    • Leisure trip
    • Family with young children
    • Apartment (2 Adults + 2 Children)
    • Stayed 7 nights
    • Submitted via mobile

    Extremely Noisy street especially at nights upto 4 am keeping us awake. Shouting and screaming people after getting drunk in narrow streets, and single glazed windows in aprtment meant even being in top floor didn't keep the noise away. This was the same even during weekdays, everyday of the stay during the week, and unable to rest for skiing week. It's a shame given the apartment is very good otherwise.

    Clean top floor apartment, daily cleaning and facilities in apartment good

    Stayed in February 2017

  • Reviewed: 4 March 2018

    7.9
    Good. Nothing else was needed.
    • Leisure trip
    • Group
    • Apartment (2 Adults)
    • Stayed 2 nights

    None

    All

    Stayed in February 2018

  • Reviewed: 25 April 2017

    6.7
    Roomy and confortable place
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    the wifi conexión could be faster

    The apartment was very roomy and the bathroom was great

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 October 2015

    8.8
    Excellent central location.
    • Leisure trip
    • Family with young children

    Lift didn't work on arrival so we had to carry everything up three flights of stairs. Also, after asking about parking for our two cars, we were handed two garage keys. Reception did not tell us that this would cost €10 per night per vehicle. Absolute rip off, especially in low season and especially as there was a free car park that they didn't tell us about across the road. Spoilt an otherwise nice stay.

    Excellent central location. Spacious apartments and generally well furnished.

  • Reviewed: 21 September 2015

    9.2
    Helpful staff, giant rooms, very central
    • Leisure trip
    • Family with young children

    No solution for drying laundry. Unit has a washing machine, but there's no dryer or even clothesline available on premises.

    Helpful staff, giant rooms, very central

  • Reviewed: 11 August 2015

    10
    Location on a little street in the old town, roomy apartment...
    • Leisure trip
    • Family with young children

    A bit noisy in the street around closing time of the restaurant downstairs but apart from that we really couldn't complain.

    Location on a little street in the old town, roomy apartment with lots of storage space, cleaning service every day, well-equipped kitchen with dishwasher and washing machine.

  • Reviewed: 25 February 2016

    9.6
    Very spacious central apartment
    • Leisure trip
    • Family with young children

    A little bit noisy

    Very spacious central apartment

There are also 4 reviews without text. These impact the overall review score.

Showing 1 - 10

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