Rey Jaime I, 83, 07180 Santa Ponsa, Spain
#12 of 43 hotels in Santa Ponsa
Guests' ChoiceBased on 123 apartment reviews
8.4Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
9.2
Value for money
8.4
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 16, 2024
Liene
LatviaToster wasn’t working, and we didn’t have the lid for the pan and kettle.
It was quite, clean. Comfortable bed, bathroom.
Stayed in April 2024
Reviewed: April 1, 2024
Antanina
PolandWe stayed here for 1 week and cooked food by ourselves. The kitchen did not have any salt, oil, tea, soap for dish, so you had to buy them. Sometimes we feel damp smell in the bathroom.
Short distance to the main city of the island. There are a lot of shops and restaurants nearby. Close to beaches. Nice people at the reception who helped to solve any issue and gave advices like where to park the car etc.
Stayed in April 2024
Reviewed: April 1, 2024
Elisabet
SpainZona tranquil.la, zones amplies, vistes al mar, equipat
Stayed in April 2024
Reviewed: March 6, 2024
Bananisvk
SlovakiaBed mattress wasn't much comfortable. Air-conditioning a little bit noisy. Sofa bed not very convenient for sleeping, so our little son slept with us in the bed.
Very good online communication. Free parking nearby. Appartment was clean and large enough for 2 adults and 1 child.
Stayed in March 2024
Reviewed: October 21, 2023
Oryslava
UkraineNo lift, but the staff helped me with the luggage. Thank you)
I liked the sea view the most! My room was upgraded to sea view one with no request even! Thank you🫶 The personnnel is very helpful and guest oriented. The cleaning service is very good. The room is well designed and organised.
Stayed in October 2023
Reviewed: October 9, 2023
Boomerang
Ukrainenot to comfortble bed and strange pillows
Everything was clean, amazing location, lot of ccafes, nive market neaby, tidy room, amazing staff who reacts very fast. Enjoy
Stayed in October 2023
Reviewed: October 4, 2023
Sophie
United KingdomThe Wi-Fi was often not even showing up in our apartment, and when it did show up and we connected to it, it was too slow to use. We informed reception who said it was working for others - whether this was or wasn’t the case, the Wi-Fi should reach all apartments and have suitable capacity for all guests. There was a laundry room but we were informed by a staff member that the washing machine didn’t work very well, and there was no dryer. Directions were given to the laundrette but it was a reasonable walk away. We hand washed our laundry but struggled to get it dry as the sun never reached our balcony unfortunately. There was no blind on the kitchen window and in our ground floor apartment I would have liked one for privacy in the morning/evening. Finally, a fridge with a small freezer compartment would have been useful for us to be able to freeze an ice pack for our baby’s bottles.
Great location, quiet but close to lots of restaurants and both a small, quiet beach and the main, busier beach. Very friendly, helpful staff. Large, comfortable bed. Lovely swimming pool and sun lounger area. Excellent provision for looking after guests after check out, with luggage room and shower room available. We had a lovely week 😊
Stayed in October 2023
Reviewed: September 27, 2023
Ekali
Spainthe only reason for the 9 and not a 10, is that the bathroom is pretty old. The sink smells, and the water temperature is not stable and change randomly. I wish they fix the temperature thing before someone get burned...
Great location, near the beach. The room with big balcony which i love! Hotel don't have bar but you have several supermarket nearby
Stayed in September 2023
Reviewed: September 25, 2023
Mandy
United KingdomPlenty of sunbeds around the pool. Comfortable apartment close to bars and restaurants, but in a quiet area. Very friendly staff.
Stayed in September 2023
Reviewed: September 22, 2023
Fitzsimons
IrelandSlight smell in the bathroom 🚻
Staff where so helpful
Stayed in September 2023
Reviewed: September 20, 2023
Graham
United KingdomSome parts of the properties need a little upgrade
The staff are all very helpful and courteous
Stayed in September 2023
Reviewed: September 15, 2023
Katie
United KingdomWould have liked fresh towels daily We had to ask after 3 days
Quite, not to far from beach, restaurants and pubs. Very clean and spacious
Stayed in September 2023
Reviewed: September 10, 2023
Serguei
PortugalWas a bit noisy at night, when there were some concerts at the main beach
Very friendly staff + good apartment
Stayed in September 2023
Reviewed: September 4, 2023
Vladimir
SerbiaDrawer sofa bed was not so comfortable.
Comfortable and very clean rooms, nice and clean pool, good location close to the beach with some pine trees spreading the nice fragrance, quiet neighborhood, very helpful staff.
Stayed in August 2023
Reviewed: August 21, 2023
Laura
New ZealandAll was good!
Location, view of the ocean!
Stayed in August 2023
Reviewed: July 24, 2023
Heyheyhey12345
Czech RepublicIt would be better if the floor could be cleaner. You need to bring seasonings. I stayed in late May. The heating and air-conditioning is in neutral. So it has only fan motion. In the middle of night, it was cold.
It was close to the beach and retaurants. There was sponge and kitchen detergent. The staff was kind and nice and gave information that needed. I recommend it. There is paid parking lot right in front of hotel. There are also steeet parking which is free. But you need a luck to find spot. Luckily I found the spot for both days. There are also free parking lot but takes 5mins or more to walk.
Stayed in May 2023
Reviewed: June 29, 2023
Scott
United KingdomThe apartments said they couldn't book an airport transfer for us, it had to be done via booking.com. When we tried this approach we were told there were no transfers available. We had to source our own airport transfer. This was really poor customer service & resulted in some stress to us in arranging our own airport transfer. I may consider not using booking.com going forward.
Stayed in June 2023
Reviewed: June 24, 2023
Ionin
Spainthe tv didn’t work well but the rest was good
location and the rooms
Stayed in June 2023
Reviewed: June 20, 2023
Kelsy
United KingdomThe room was really nice and we had our own roof terrace. The pool was lovely and clean and pretty quiet while we were there.
Stayed in June 2023
Reviewed: June 17, 2023
Irina
Ukrainecoffee machine for “filter coffee” without filters. if you want coffee you have to buy it somewhere in the supermarket, but also you have to buy paper filters, would be better and easier to have machine with capsules.
it was great stay, calm place, close to the beach.
Stayed in June 2023
Reviewed: April 30, 2023
Tina
United KingdomA kettle would be very useful to make tea and coffee.
A well maintained property, easy to locate and good positionA , nicely designed complex.
Stayed in April 2023
Reviewed: April 19, 2023
Dariusmwo
United KingdomThe bathroom sink drains very hard, could also have stronger lights in the bedroom
The location, the view from the balcony.
Stayed in April 2023
Reviewed: April 14, 2023
Tommy
IrelandNo complaints!
Nice quiet location yet close to everything. Pubs, restaurants and supermarket within a 5 minute walk. Staff were very accommodating. Nice clean pool with very little chlorine which was great for the kids. Lovely big walk in shower. Big tv with hdmi connection for movies etc. Always hot water in the sink which was nice.
Stayed in April 2023
Reviewed: October 3, 2022
Julianne
United KingdomNo lighting on the stairwells. Nearly fell carrying cases downstairs in the dark.
Location was perfect.
Stayed in September 2022
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