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Reviews of Flipflop Surfing Playa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rey Jaime I, 83, 07180 Santa Ponsa, Spain

#12 of 43 hotels in Santa Ponsa

Guests' Choice

Review Score

Based on 123 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    8.0
    We had a lovely stay, comfortable bed, clean and spacious apartment.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Toster wasn’t working, and we didn’t have the lid for the pan and kettle.

    It was quite, clean. Comfortable bed, bathroom.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 8 nights

    We stayed here for 1 week and cooked food by ourselves. The kitchen did not have any salt, oil, tea, soap for dish, so you had to buy them. Sometimes we feel damp smell in the bathroom.

    Short distance to the main city of the island. There are a lot of shops and restaurants nearby. Close to beaches. Nice people at the reception who helped to solve any issue and gave advices like where to park the car etc.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Zona tranquil.la, zones amplies, vistes al mar, equipat

    Stayed in April 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed mattress wasn't much comfortable. Air-conditioning a little bit noisy. Sofa bed not very convenient for sleeping, so our little son slept with us in the bed.

    Very good online communication. Free parking nearby. Appartment was clean and large enough for 2 adults and 1 child.

    Stayed in March 2024

  • Reviewed: October 21, 2023

    9.0
    I would recommend it for a quiet and relaxed stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    No lift, but the staff helped me with the luggage. Thank you)

    I liked the sea view the most! My room was upgraded to sea view one with no request even! Thank you🫶 The personnnel is very helpful and guest oriented. The cleaning service is very good. The room is well designed and organised.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Highly recommend this property
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 6 nights

    not to comfortble bed and strange pillows

    Everything was clean, amazing location, lot of ccafes, nive market neaby, tidy room, amazing staff who reacts very fast. Enjoy

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Comfortable accommodation in a great location!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The Wi-Fi was often not even showing up in our apartment, and when it did show up and we connected to it, it was too slow to use. We informed reception who said it was working for others - whether this was or wasn’t the case, the Wi-Fi should reach all apartments and have suitable capacity for all guests. There was a laundry room but we were informed by a staff member that the washing machine didn’t work very well, and there was no dryer. Directions were given to the laundrette but it was a reasonable walk away. We hand washed our laundry but struggled to get it dry as the sun never reached our balcony unfortunately. There was no blind on the kitchen window and in our ground floor apartment I would have liked one for privacy in the morning/evening. Finally, a fridge with a small freezer compartment would have been useful for us to be able to freeze an ice pack for our baby’s bottles.

    Great location, quiet but close to lots of restaurants and both a small, quiet beach and the main, busier beach. Very friendly, helpful staff. Large, comfortable bed. Lovely swimming pool and sun lounger area. Excellent provision for looking after guests after check out, with luggage room and shower room available. We had a lovely week 😊

    Stayed in October 2023

  • Reviewed: September 27, 2023

    9.0
    Nice little place
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Pool View
    • Stayed 5 nights

    the only reason for the 9 and not a 10, is that the bathroom is pretty old. The sink smells, and the water temperature is not stable and change randomly. I wish they fix the temperature thing before someone get burned...

    Great location, near the beach. The room with big balcony which i love! Hotel don't have bar but you have several supermarket nearby

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Really enjoyed our last minute stay at this hotel. Staff really accommodating and friendly. Nice po
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Pool View
    • Stayed 6 nights

    Plenty of sunbeds around the pool. Comfortable apartment close to bars and restaurants, but in a quiet area. Very friendly staff.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Slight smell in the bathroom 🚻

    Staff where so helpful

    Stayed in September 2023

  • Reviewed: September 20, 2023

    8.0
    We had a good time and location was perfect in respect of being away from main area
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Pool View
    • Stayed 11 nights

    Some parts of the properties need a little upgrade

    The staff are all very helpful and courteous

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Relaxing time away, returning next September
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Would have liked fresh towels daily We had to ask after 3 days

    Quite, not to far from beach, restaurants and pubs. Very clean and spacious

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Was a bit noisy at night, when there were some concerts at the main beach

    Very friendly staff + good apartment

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 14 nights

    Drawer sofa bed was not so comfortable.

    Comfortable and very clean rooms, nice and clean pool, good location close to the beach with some pine trees spreading the nice fragrance, quiet neighborhood, very helpful staff.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    8.0
    Lovely comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    All was good!

    Location, view of the ocean!

    Stayed in August 2023

  • Reviewed: July 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It would be better if the floor could be cleaner. You need to bring seasonings. I stayed in late May. The heating and air-conditioning is in neutral. So it has only fan motion. In the middle of night, it was cold.

    It was close to the beach and retaurants. There was sponge and kitchen detergent. The staff was kind and nice and gave information that needed. I recommend it. There is paid parking lot right in front of hotel. There are also steeet parking which is free. But you need a luck to find spot. Luckily I found the spot for both days. There are also free parking lot but takes 5mins or more to walk.

    Stayed in May 2023

  • Reviewed: June 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    The apartments said they couldn't book an airport transfer for us, it had to be done via booking.com. When we tried this approach we were told there were no transfers available. We had to source our own airport transfer. This was really poor customer service & resulted in some stress to us in arranging our own airport transfer. I may consider not using booking.com going forward.

    Stayed in June 2023

  • Reviewed: June 24, 2023

    7.0
    good and clean apartments with excellent location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    the tv didn’t work well but the rest was good

    location and the rooms

    Stayed in June 2023

  • Reviewed: June 20, 2023

    9.0
    We had a love stay. the
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    The room was really nice and we had our own roof terrace. The pool was lovely and clean and pretty quiet while we were there.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    9.0
    in general it was great, calm and close to everything
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    coffee machine for “filter coffee” without filters. if you want coffee you have to buy it somewhere in the supermarket, but also you have to buy paper filters, would be better and easier to have machine with capsules.

    it was great stay, calm place, close to the beach.

    Stayed in June 2023

  • Reviewed: April 30, 2023

    8.0
    Clean, comfortable in a quieter location but with all amenities nearby, best of both worlds.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights

    A kettle would be very useful to make tea and coffee.

    A well maintained property, easy to locate and good positionA , nicely designed complex.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    MacS
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom sink drains very hard, could also have stronger lights in the bedroom

    The location, the view from the balcony.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    No complaints!

    Nice quiet location yet close to everything. Pubs, restaurants and supermarket within a 5 minute walk. Staff were very accommodating. Nice clean pool with very little chlorine which was great for the kids. Lovely big walk in shower. Big tv with hdmi connection for movies etc. Always hot water in the sink which was nice.

    Stayed in April 2023

  • Reviewed: October 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    No lighting on the stairwells. Nearly fell carrying cases downstairs in the dark.

    Location was perfect.

    Stayed in September 2022

Showing 1 - 25

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