Reviews of Apartamentos Zafiro Unitursa
Xabia, 1, 03710 Calpe, Spain
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Reviewed: April 15, 2025 · Stayed in April 2025
Verified reviewLocation
The beds were very uncomfortable with plastic mattress protectors that were very uncomfortable due to the material and unable to smoothen the material. The quilt covers were not clean. There was a disgusting brown stain on one of them but they were all covered with stains. No wifi is unacceptable nowadays. No basic toiletries and only one roll of toilet paper. Such meanness. Unacceptable. The person (old man) that I met to collect the keys was very unfriendly and very unhelpful. He was even reluctant to give me directions on how to find the apartment.
Dear Tommy, First of all, we would like to thank you for taking the time to share your feedback with us. We regret to hear that some of the points you mentioned did not meet your expectations. We will take note of your comments to improve our services, and we hope to welcome you back soon. Best regards, Unitursa Team.
Dear Tommy, First of all, we would like to thank you for taking the time to share your feedback with us. We regret to hear that some of the points you mentioned did not meet your expectations. We will take note of your comments to improve o… Show more
Reviewed: January 30, 2025 · Stayed in January 2025
Verified reviewThere was no breakfast served
The electric system was fragile
Dear Willi Andre, First of all, thank you for your evaluations regarding your recent visit since it is in this way that we can continually grow and improve. We regret the inconvenience regarding the electrical system. Our reception is available 24 hours a day, so if you have any problems you should contact us and we will send our technicians. Regarding breakfast, we do not have that service, because they are apartments and not a hotel. We hope to see you very soon. Unitursa Team.
Dear Willi Andre, First of all, thank you for your evaluations regarding your recent visit since it is in this way that we can continually grow and improve. We regret the inconvenience regarding the electrical system. Our reception is avail… Show more
Reviewed: June 26, 2024 · Stayed in June 2024
Verified reviewLovely view from balcony and almost next to the sea. Pool area good.
Balcony didn't get any sun, the pools were nice and quiet but you had to take your own sun beds / chairs down. Picking keys up from different location was not ideal especially as directions were quite vague.
Thank you for your time in score us Ian.
Reviewed: June 5, 2024 · Stayed in June 2024
Verified reviewThe apartment has a very nice sea view and it has a big balcony. It is situated on the 5th floor. There is even iron and iron board, washing machine and very well equipped kitchen. The beds are hard, but i liked it.
There is no WIFI. Even there isn't possibility to buy it from renter. If you need it for a work or etc., then it can be a big problem. The owner offered to come to reception and use WIFI there, but there aren't any chairs or convenient place where to sit and use it. Towels were changed on the 8th day. We have already washed them in washing machine. Toilet paper is only one roll, if you need more then you have to buy it in the shop.
Dear Sondra, We are glad that you liked the equipment and location of the apartment. We are working to improve services and install Wi-Fi in most of our apartments. We hope to have it available on your next visit. Regards,
Reviewed: May 1, 2024 · Stayed in April 2024
Verified reviewLovely little apartment, with a fantastic view. The location is good although away from the town centre, it’s a nice walk in along the beach path. It was very clean and tidy.
Pillows really uncomfortable. Two single beds that didn’t join as a double properly. No cleaning products at all, not even a cloth to wipe surfaces.
Dear Mhairi, We are glad that you enjoyed the views, location and cleanliness of the apartment. As for the beds and pillow, you can always share it with us so we can try to improve your rest. We hope to see you again soon. Regards,
Reviewed: March 26, 2024 · Stayed in March 2024
Verified reviewThe view from the apartment was beautiful overlooking the beach.
Light bulbs missing, exactor fan in bathroom not working, gas bottle almost empty, igniter on cooker not working and only give 2 matches. Inside the Fridge door no support bars for items. Kitchen sink door is nearly falling off. Had to lift the bedroom window to open and shut. Apartment is very basic but the view made up for everything plus if on holiday you should not be constantly in apartment.
Dear Evans, Thank you for sharing your experience with us. Please, on future visits, we would like to have this information to resolve any incident at the time, and thus improve your stay. We have reported the information to the technical department for review. Regards,
Dear Evans, Thank you for sharing your experience with us. Please, on future visits, we would like to have this information to resolve any incident at the time, and thus improve your stay. We have reported the information to the technical … Show more
Reviewed: March 15, 2024 · Stayed in March 2024
Verified reviewIt was nice small flat, has everything you need. Good location and pretty clean, disinfected with chlorine. The view was really beautiful, shops are close to apartment, it wasn't noisy.
The air was dry all the time so we were always sneezing (we also heard our neighbours sneezing all the time). Beds are not very comfortable. Stove a bit too old.
Thank you very much Mariaa for your time in rating us. We regret that we did not meet your expectations regarding the comfort of the mattresses. As for the dry environment, we don't fully understand what it refers to, since the climate is usually quite humid. We hope to see you again soon.
Thank you very much Mariaa for your time in rating us. We regret that we did not meet your expectations regarding the comfort of the mattresses. As for the dry environment, we don't fully understand what it refers to, since the climate … Show more
Reviewed: December 18, 2023 · Stayed in December 2023
Verified reviewLocation is great and balcony is perfect.
Not particularly not liked, but there’s no dish rack. Not too big deal though.
Reviewed: November 11, 2023 · Stayed in November 2023
Verified reviewI booked room with 1 double bed but I got two single beds next to each other;(
Reviewed: October 27, 2023 · Stayed in October 2023
Verified reviewApartment 45c Location was brilliant. Absolutely central and not too far from la fossa beach. Old Town was 30 to 40 min walk but enjoyable along promenade. Spotless clean. Bonus having washing machine Fantastic view
No sun loungers at pool. As a couple was disappointed with 2 single bed pushed together. No air con. A little dated, couch definitely needs changing
Thank you for taking the time to help us improve! Regards,
Reviewed: May 1, 2023 · Stayed in March 2023
Verified reviewReviewed: April 30, 2023 · Stayed in April 2023
Verified reviewReviewed: March 24, 2023 · Stayed in March 2023
Verified reviewSuperb location, ecellent appartment with most facilities I needed. Clean and quiet. Nice balcony. Excellent security, lots of car parking close by.
I could not get the apartment WiFi to work, despite many attempts. No coffee machine.
Reviewed: December 10, 2022 · Stayed in November 2022
Verified reviewLocation was fantastic
After discovering I didn't have WiFi, I went to enquire why it wasn't working, I was told it should be working, on my third visit I discoverd there was none in the room. Please don't treat people as fools, also all my previous time trying to sort out the problem when they knew first time I enquired I didn't have any.
Reviewed: November 21, 2022 · Stayed in November 2022
Verified reviewGood price. Immaculately clean. Big balcony
No check in in actual building. TV limited
Reviewed: October 31, 2022 · Stayed in October 2022
Verified reviewlocation near sister in law
needed spare toilet roll and washing up liquid please
Reviewed: October 14, 2022 · Stayed in October 2022
Verified reviewReviewed: September 21, 2022 · Stayed in September 2022
Verified reviewReviewed: September 15, 2022 · Stayed in September 2022
Verified review