The isolation: we heard the neighbours. The bar/restaurant right next door opens at 11am: Way too late for breakfast. Mirror missing: only 1mirror in the bathroom. Extra coat racks in bedroom and bathroom. The door hinges need some WD40 (including wardrobe): makes a lot of noice. Bathroom door drags on the ground and very difficult to close: at night we didn’t like to use the bathroom because we were afraid to wake someone up. The staircase needs a makeover: compared to the rest the staircase doesn’t look nice. The parking was full and they didn’t announce it up front.

Very clean …. Not 1 pet hair encountered👍🏻 Staff is very friendly and professional. Location is perfect. Beautiful lobby. Well equipped apartment: kitchen supplies & laundry

Stayed in August 2025

We stayed 5 nights & only had the cleaners go in once ! We didn't have the towels changed, the bins weren't emptied especially the kitchen bin which I thought was disgusting given how warm it was in our room. We were also very disappointed in the lack of facilities which were described in the room description. There wasn't an iron but there was an ironing board (which was strange) so I had to borrow one from reception & return it after each use ! There wasn't a toaster, kettle or bidet also described in the rooms facilities. We had to boil a pan of water everytime we wanted a hot drink 🙄🤷‍♀️ I also struggled to sleep most nights because of the continuous noisy traffic passing the hotel throughout the night & the fact the hotels walls are thin didn't help either. Would we come back ? We would definitely go back to Vielha as it is beautiful but unfortunately, not to this hotel 😔

Great location, very close to all the shops, bars, restaurants & in particular for the UTMB 2025.

Stayed in July 2025

Sofa incomodo, cama demasiado blanda. Mandos TV universales que dan problemas para gestionar el TV

El equilibrio en general.

Stayed in June 2025

It was quite hot in the bedroom as the temperature was in the high 20’s so although there was a ceiling fan in the main living area air conditioning would be a big plus.

This apart hotel is at a very central location, near a large supermarket and many cafes and restaurants. Our room was spacious and perfect for two of us. It was clean and bright and the bed was very comfortable . The reception staff were very welcoming and friendly. We paid €10 per night for underground secure parking as we had two bikes with us. The girl at reception kindly allowed us park there for a couple of hours prior to our checkin at 4 pm . Even though our room faced the road we didn’t notice it being too noisy outside possibly because we were on the 3 rd floor. A good value aparthotel for a short stay.

Stayed in June 2025

Very surprised that the room didn’t have an air conditioner. It was hotter in the room than outside and it wasn’t that hot outside. It must be boiling in the summer! The road outside was also noisy.

Very clean - the cleaner was lovely. She did a good job every day and she was always smiley and friendly. The beds were comfortable and the shower excellent. Receptionists were good and we liked the style of the hotel and room.

Stayed in April 2025

A small smell of smoke in the room. It didn´t have an oven.

Great bed, sofa, kitchen and really nice bathroom.

Stayed in April 2025

I did not like that the main room smelled like cigarettes even though we booked a non-smoking room. The smell was terrible and I hated walking into the apartment because of the smell.

We liked the location and the size of the apartment is perfect for three to four people.

Stayed in February 2025

Attention form the receptionist, I really sorry but this is the only dislike clear thing our my end.

Open for pets. Location/service/price. Apartment design looks like warm and according to the mountain surrounding.

Stayed in December 2024

Missing essential cooking ingredients (salt and oil) in the kitchen

Facilities in the apartment.

Stayed in October 2024

It was spacious, well equipped, very clean & great location!

Stayed in October 2024

If we stayed there again we would request a room on an upper floor with 2 windows to get better views of the mountain. It’s difficult to tell which room you’ll be getting as the photos for the one bedroom apartment 2 adults has photos of different rooms all mixed together. There is no kettle Parking costs E10 which brought the price of our stay up to E100 The car park is at the side of the hotel and the light is on a timer which was irritating when we were unloading.

We are two self-catering 70+ year olds from Australia travelling around Portugal and Spain in a hire car for a couple of months. We were in room 5 which is a corner room and had windows facing the side and back of the building with limited mountain view. We loved the room – it was large with a big table & everything we needed for cooking. The shower was great and the wifi worked well. It was very clean and we were very warm and comfortable in it. We arrived by car and paid an extra $10 for the car park but we’re glad we didn’t have to go searching for somewhere to park as the streets were full when we arrived and the main car park in town is quite a distance. We parked in the Mercado supermarket which is almost next door and then collected the car after check in. The supermarket has a system – you get a ticket on entry and present it at the till when you buy something. The boom then lets you out of the car park when you approach but it has to be within 20 minutes of the ticket being issued or you have to pay. The supermarket is almost next door.

Stayed in October 2024

Todo en general

Stayed in June 2024

Great apt. Nice to be able to cook for ourselves. Yes a road a bit noisy but not a problem for us. Very good value

Stayed in June 2024

We really enjoyed our stay. The staff was polite and ready to fulfil all our needs. Nice choice. Thank you

Stayed in April 2024

Very pet friendly

Stayed in November 2023

Perfect location and very friendly staff at reception

Stayed in September 2023

Good location.

Stayed in September 2023

We were greeted with strong smell of the insecticide spray, although it helped to open the windows for a little while.

Amazing location, price is awesome, friendly staff.

Stayed in September 2023

Windows on the main road were not ideal as it was a bit noisy at times. If you're going there to relax you might want to keep this in mind.

Very friendly staff, good location - walking distance from all places of interest in Vielha

Stayed in August 2023

We only stayed for one night, but for a longer stay, I think a better equipped kitchen would be helpful.

This is a very decent accommodation in Vielha. The apartment was spacious enough for 3 people, had a large and clean bathroom, we also had parking available (paid). A big thumbs up for being dog friendly.

Stayed in July 2023

rooms are basic but nice, maybe a touch of paint would up the atmosphere a bit.

nice staff, off-season, beautiful town. good value, and the sound of the birds singing in the morning was amazing.

Stayed in May 2023

Check-in is not available until 1600. With no option for early check-in. With reception closed between 1400 and 1600. (This was made very clear before travelling) However, you can not enter the aparthotel to sit and wait for reception to open as the key to access the hotel is the key to your room. This is not convenient at all when arriving with a pet. Perhaps the hotel can advise that it is not JUST reception that is closed but hotel access is closed.

Spacious apartment, kitchen well equipped . Very fast check-in. Pets permitted at no extra charge. Huge bathtub

Stayed in July 2023

Location, comfort

Great location, great accommodation, great price - we stayed for the UTMB VDA event in July 2023 and the facilities were just right to support the ultra marathon attendance. You will find a fridge and cooking area and close to laundry - perfect location in the heart of Vielha

Stayed in July 2023

The shower is so small that just turning around shifts the water temperature from hot to cold or hot to scalding hot. Quite unpleasant. Also a little noisy from the cars passing by. Everything else was fine.

Great location

Stayed in July 2023