Hamburgo, 8 - Esquina Hannover,4, 35100 Playa del Ingles, Spain
#321 of 544 hotels in Playa del Ingles
Guests' ChoiceBased on 182 hotel reviews
7.8Cleanliness
7.8
Comfort
7.8
Location
8.8
Facilities
7.7
Staff
8.6
Value for money
8.2
Free WiFi
6.9
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End of dialog contentReviewed: 19 February 2024
Petar
IrelandAll was as expected.
Initially we were given a room on the first floor which was ancient looking. However, afterwards we got another room which was very comfortable.
Stayed in February 2024
Reviewed: 3 December 2023
Jason
SpainFood was outstanding, staff could not do enough for you, prices were very Reasonable Anything we asked for we got bar the double bed, Only criticism it's was a long walk to anything but think we are Spoilt as we live in tenerife
Food
Stayed in November 2023
Reviewed: 20 November 2023
Jan
BelgiumIt is close to the beach, but bit of a walk to restaurants and bars. You can walk along the seaside promenade though, so it is actually enjoyable.
Staff was very accomodating, smiling and helpful Charming hotel, looks bit dated but very nice refurbished rooms, nice breakfastbuffet, swimming pool, bar, supermarket downstairs. We've really enjoyed our stay here!
Stayed in November 2023
Reviewed: 14 November 2023
Robin
United KingdomI have stayed here 3 times before. However, this was not picked up. I wanted a room on floor 3 or above, but was given level 2. Previously I was given a better room with a better view of the sea. However, when I requested a higher level, they switched me to level 3. So good on them. Although the cleaners come in every day (which I did not need), they only have time to do a quick clean. I would suggest that they do a "good clean" less often. It would take longer, but "in-ground" stains would be removed and this would improve the overall cleanliness dramatically. Also, my room was directly above the area used for music on a Friday and Saturday. The music was not to my taste, but at least the guy on Friday could sing. Unfortunately, the lady on Saturday had no control of her voice and it was terrible. She even ended up singing with no audience at all. They need to review their entertainment programme.
Location is excellent. Just off the beach front with a sea view.
Stayed in November 2023
Reviewed: 24 October 2023
Katarzyna
IrelandNot very clean, needs dusting and floor cleaning, cleaning every day but instead of making a bed I would prefer they will mop the floor. No kettle, only coffee maker. No information on the venues at the hotel, which will be handy.
Close to the beach, good location, of course depends what people looking for, but for us was perfect. Quiet location. Bar/restaurants staff are great! The shop and Italian restaurant at the grounds of the hotel so this was very handy. Parking is available on the street but sometimes it takes a time to find a space.
Stayed in October 2023
Reviewed: 24 September 2023
Josic
SpainMusic from the restaurant is to loud
Stayed in September 2023
Reviewed: 5 September 2023
Dino
PortugalCould do with air conditioning unit instead of ceiling fan. More variety at dinner.
Very comfortable beds, room cleaned regularly. Right by the beach. Decent breakfast.
Stayed in August 2023
Reviewed: 23 August 2023
Mutiat
IrelandThe Internet was very bad
Good breakfast fast
Stayed in August 2023
Reviewed: 27 July 2023
Iuliana
RomaniaA bit old fashion
The location is perfect, next to the sea.
Stayed in July 2023
Reviewed: 9 July 2023
Christopher
GreeceA bit away from the center
Very close to the beach, big room
Stayed in May 2023
Reviewed: 13 May 2023
John-daniel
United KingdomNice hotel. Excellent breakfast. Friendly staff
Stayed in May 2023
Reviewed: 17 April 2023
Deyana
United KingdomThere seemed to be an issue with flies in the restorant going on food, which was not a pleasant sight, but with 3 small children who go.to bed early, we did not feel like going out to eat. Not much fun around for small children, i.e. playground or entertainment, unless you go to Maspalpomas, there was plenty to see and do, including a large, beautiful sandy beach.
Clean and spacious apartment. We are a family of 5 with 3 small children and we.particularly liked the location ot the hotel being so.close to the beach. Staff were.friendly, especially Ana at the restourant was very kind to.the children. Breakfast was fine, same.repetitive dishes, but again with 3 small children,we personally found it.convenient.
Stayed in April 2023
Reviewed: 29 March 2023
Anna
United KingdomWas first checked in to a horrible smelly old fashioned room that I didn't book. Was only transfered 2 days later as they said they were fully booked. Staff wasn't very helpful. During the stay I felt sick and asked the receptionist to call the doctor as I had heart problems. It turned later that they called private ambulance and I was admitted to the private hospital not public and wasn't even aware of that till i had to pay a bill of nearly 2000 EUR for the treatment! No-one at the hotel knew why they called the private ambulance
Most of the staff was friendly, some rooms nice and clean
Stayed in March 2023
Reviewed: 28 March 2023
Elena
SpainMaybe the issue was in our room only, after around 3-5 minutes of using hot water (taking shower), it was running slightly warm water (its not very pleasant to take cold shower). But apart from it no other issues and we had good experience.
Breakfast was very good, location is also good (just beside the promenade and beach) and kitchen with all equipments. We booked the hotel as price was affordable.
Stayed in March 2023
Reviewed: 26 March 2023
Martha
IrelandElectricity tripping
View fr balcony, lift and apartment spacious
Stayed in March 2023
Reviewed: 26 March 2023
Dee
United KingdomNo extraction fan in the bathroom.
The staff were lovely, very helpful at all times
Stayed in March 2023
Reviewed: 24 March 2023
Marian
United KingdomEvening meal was a bit wobbly but if you like salad you were ok and considering the price good value.
Lovely staff, relaxed atmosphere. Could sit where you liked for meals, very important for us.
Stayed in March 2023
Reviewed: 19 March 2023
Keith
United KingdomA nice hotel, in a quiet location, basic and reasonable prices
Stayed in March 2023
Reviewed: 14 March 2023
Marcelo
IrelandMattress
Excellent breakfast, good location
Stayed in March 2023
Reviewed: 13 March 2023
Fiona
IrelandWhile clean, some of the sheets/ pillowcases were marked. Dinner could be a little fresher/ tastier
Great location, near the beach and promenade and in a quiet area. convenient for island buses. very friendly staff, lovely pool and pool area
Stayed in March 2023
Reviewed: 10 March 2023
Teirlinck
BelgiumBuffet
Grande chambre
Stayed in March 2023
Reviewed: 6 March 2023
Tess
United KingdomCoffee was very bitter. Milk was very, very low fat. The beds were a little hard.
Breakfast was great. There was a big variety of hot and cold food. Location was brilliant. You were close to the beach and shops.
Stayed in February 2023
Reviewed: 18 February 2023
Petar
IrelandHappy with everything:)
Great location, right at the sea shore. Plenty of free parking spaces nearby. Great variety of lovely food .
Stayed in February 2023
Reviewed: 12 February 2023
Vaidotasb
LithuaniaNeeds some renovation Kids pool not operational Sound insulation
Food in the restaurant Beds Very friendly staff
Stayed in February 2023
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