Not keen on self check in and no secure parking. As there were no restaurant/ cafe on site it would have been nice to have a kettle in the room to make a drink.

Great views from Mountain side. Great shower

Stayed in April 2024

The check-in was not very modern .

Not near a busy motor-way

Stayed in April 2024

no electricity in the morning, check-out from 7:30, not good for someone who has early flight.

Stayed in November 2023

The common room has no heating water purposes, no microwave, no fridge so lacks alot of many things you'd find in other hotels, pensions and even some albergues I have visited had a microwave. I would normally give this a 9 or 10 but it is also unmanned from a Host perspective (although they have people onsite during certain times of the day), but it is missing too many essential items to be called a Hotel, so I had to knock off some points.

Spacious, clean, safe and wonderful views above Bilbao city. There is a bush track that runs from the hotel down to the town but it does involve a good level of fitness. Great transport by Bilbo bus services (just get the app so you can time the buses) and the funicular is not too far away near the recreational parks.

Stayed in October 2023

Host didn't speak English. However, I knew that already, so that was expected :)

Stayed in July 2023

Good value for money, a great family room.

Stayed in August 2023

After booking I got an email ensuring I was comfortable with a non personal check in in Spanish. On reaching the address and using the intercom the person did seem a bit nonplussed by my lack of Spanish. But my name led to the door being opened and there is an English option on the check in system which requires your passport and I found easy to use. So just a little more information on what to do on arrival would help it work for everyone. It is impersonal by design but it works.

Lovely location which with a bit of research and especially if you obtain a BBCARD (www.bilbaobizkaiacard.com) which you can use on the funicular railway as well tram bus and metro is bith spectacular and fairly local to the Guggenheim etc. No kettle but there is a vending machine which takes cash only.

Stayed in July 2023

We did not learn that the hotel typically has no staff in the building. You don’t learn this until after you have paid. Fortunately it was a warm day - the rooms are only heated to 15C

Nice location within a 15 minute walk of the funicular to downtown

Stayed in May 2023

No breakfast, difficult checking in as it was all automated. No person present on site

Just the bed

Stayed in September 2022

Clean, quiet, comfortable The best quality price

Stayed in July 2022

Location was beautiful and quiet.

Stayed in June 2022

- linnen and towels smelled bad (hopefully this was a one time issue) - light from the parking area was on all night and there was no way to block the light that was shining into our room

- the host was very friendly and helpful - remote desk check-in worked quickly - bus stop in front of the hotel with a bus to the city every hour

Stayed in August 2021

NA

El entorno y su director atento

Stayed in April 2021

For a hotel for €75 per night, at least you should be able to sleep in a dark room and expect basic amenities like shampoo, soap and clean towels. Everything was missing in the room. I couldn’t sleep at all because the room was full bright because of the bright lights in the parking area. The room did have whites “curtains” which was absolutely useless for the light outside. I would definitely not recommend the property to those who want to have a peaceful sleep. The photos below were taken at 11pm at night.

I can’t say much about what i liked about the stay because price to comfort ratio is just disappointing.

Stayed in April 2024

Too expensive for the quality of the room. Maybe accommodation in Bilbao during October is much more expensive than San Sebastián and Vitoria

Stayed in October 2023

These rooms are very small. No directional signs as to where to enter the hotel from the street. AC is controlled by hotel even with very hot temperature and turns on and off all night. No hair dryer, manager indicated guests need to bring their belongins when asked... what!!!! Any airbnb offers a hair dryer. No shampoo. Toilet seat loose. Stairs are very steep and dangerous with no hand rails. The shower is unsafe with two floor texturas one is slippeery. Parking is offered yet it's in the street not on premises. Overall this is a poor proposal dor normal.people.

Location and view.

Stayed in October 2023

Bathroom was not clean Bed was very small No Bar as advertised terrace no seats and tables locked together No garden to enjoy

The view

Stayed in September 2023

Very small room with no sound proofing (could hear next door occupants snore all night), and the shower spills into the room.

Easy check in, free parking nearby and bus into city.

Stayed in August 2023

Nice rooms and very nice staff. Amazing view of the city of Bilbao and there were nearby restaurants and nice parks. It was also easy to get down to the city with the cable car.

Stayed in July 2023

it is isolated on top of a mountain, no stores near by but that is also very nice. about 15 minute walk to the tram which takes you to town.

it is isolated on top of a mountain

Stayed in June 2023

No breakfast and no restaurants close by.

Great location, take the cable car only 10 minutes from the hotel straight into the city for only $4.80p.p.

Stayed in May 2023

Friendly staff Checking in and out was easy Clean rooms with a nice view Lots of room to park Common parts are clean Quiet place Funicular not too far from the hotel

Stayed in April 2023

Dining room facilities just the basics ???

Location ok roadworks everywhere? Could not check in till 3pm l No kettle or microwave for my own food ? Very small room ? Just fits two people Will not return

Stayed in February 2023

The window made terrible load sounds because of the wind and we couldn’t sleep, it was terrible

Everything was clean and new

Stayed in December 2022