Enrique Talg, 15, 38400 Puerto de la Cruz, Spain
#164 of 504 hotels in Puerto de la Cruz
Guests' ChoiceBased on 230 hotel reviews
8.3Cleanliness
8.9
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
9.4
Value for money
8.8
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Eliseeva
United KingdomThere were NO bath mats to use it after showers, it was uncomfortable
Spacious room, very good location Hyperdino over the corner, good restaurants near the hotel
Stayed in March 2024
Reviewed: March 13, 2024
Sandra
United KingdomHad a room with a balcony which was overlooking the pedestrian street. Very noisy at night. Hotel could of done with a bar/coffee bar. DON'T FORGET TO PAY YOUR BILL IN EUROS or YOU WILL PAY A LOT MORE THAN EXPECTED BECAUSE OF THE LOW EXCHANGE RATE. (Euro to Pounds)
Plenty of places close by to eat,drink, shop and explore. Bus station about 10/15 minute walk away. The room was very large and the kitchen was well equipped. Liked that I could choose when I wanted the room clean and towels changed.
Stayed in March 2024
Reviewed: March 8, 2024
Luke
United KingdomThe pool and the solarium could do with some repair work around both areas, but they are adequate for sunbathing.
The room was very spacious with the added bonus of the studio facilities, which worked perfectly for myself and my partner. The breakfast is of a decent quality. Staff were excellent throughout the whole facility and were extremely helpful.
Stayed in March 2024
Reviewed: February 22, 2024
Roger
United KingdomAvailable parking
Adults only Facilities in the room Friendly staff Breakfast Central location Cleanliness
Stayed in February 2024
Reviewed: February 9, 2024
Said
ItalyWifi in room was week, to work I needed to move table near the door with uncomfortable position, I would suggest to increase coverage of wifi network
Stayed in January 2024
Reviewed: February 8, 2024
Timur
United KingdomThe location was amazing - several minuted from a beach. The room was good and clean, as expected. Breakfast was ok.
Stayed in January 2024
Reviewed: February 5, 2024
Mrs
SpainThe only curtain in the room was,a blackout but theres no privacy from the homes across the way, so it would've been nice to have privacy without losing all the light...the lights in the room are not bright enough to do makeup etc. There wasn't enough hot water for a bath.
The staff are lovely 🥰 The location is fab! The price is good. Rooms are a fair size and pretty comfortable.
Stayed in January 2024
Reviewed: January 22, 2024
Alex
United KingdomPool didn't get much sun in the afternoons (may be better in summer) so better to plan to go to the beach/lido if you want to sunbathe all day. That said, it was clean and the beds were all good quality. This is suited to an older clientele, which we didn't mind, but if you are under 50 and looking to socialise with guests your own age in the hotel, this is not the place for you.
We have stayed in Puerto De La Cruz before but not at this hotel. We were delighted that it was so centrally located but away from the busy areas of the town centre. It was easy to reach the beach/lido and to access the main square and restaurants of the town on foot from the hotel. The staff were super friendly and helpful. The breakfast was substantial and the choice of items very good (particularly the Spanish option). The room was very clean and the daily housekeeping was efficient and not intrusive. Great to have a proper fridge in the room too, not something you always get, even in the bigger hotels.
Stayed in January 2024
Reviewed: January 11, 2024
Ejm101
SpainMattress was uncomfortable and the fridge was noisy.
Great central location, reasonably priced parking, huge breakfast with fresh bread, fruit and pastries, large clean room with everything we needed, staff were very welcoming, friendly and helpful. Good value for money.
Stayed in January 2024
Reviewed: January 11, 2024
Yongjun
NetherlandsExcellent location, very nice staff, good breakfast, strongly recommended!
Stayed in January 2024
Reviewed: December 13, 2023
Fiona
United KingdomBed was a little hard. Parking was a bit of a nightmare. The parking was underground and very tight to move in and out of it.
Close to center
Stayed in December 2023
Reviewed: December 11, 2023
Marcus
United KingdomNothing.
Was perfectly in the middle of the town. Shower was good. Reception very helpful.
Stayed in December 2023
Reviewed: November 23, 2023
John
IrelandThere was an extensive breakfast menu with continental, Spanish and healthy options. The receptionist staff were very helpful in giving directions with the help of hotel maps.
Stayed in November 2023
Reviewed: November 14, 2023
Jill
United KingdomOrganisation of breakfast. You had to book the night before and choose between 3 alternatives. The eggs and bacon were served on a tiny plate which made it almost impossible to eat without spilling it on the table. A simple breakfast buffet would be preferable - maybe with extra charges for cooked things ordered on the day
Location, price, cleanliness
Stayed in November 2023
Reviewed: November 9, 2023
Anthony
United States of AmericaWiFi does not work well. Although I didn't need it in October, there is no air conditioning. The room accommodations are a little rough, but still decent value for the money.
Staff was very friendly and helpful. The common areas of the hotel are lovely. Location is great, easy walking to many attractions, bars, and restaurants. Parking is in the garage downstairs, you just have to get the key from the desk each time to get in and out of the garage.
Stayed in November 2023
Reviewed: November 8, 2023
David
United KingdomA bit sparse in the accommodation ie no sitting facilities apart from 2 table chairs or the bed. Bit noisy outside around 4 am each morning
Good location and very clean with welcoming staff
Stayed in November 2023
Reviewed: October 14, 2023
Karen
United KingdomStaff very friendly. Able to converse in English. Very good value for money.
Stayed in October 2023
Reviewed: October 6, 2023
Thomas
NetherlandsNothing
The staff that is 24/7 available, location, and parking spot (ask in advance)
Stayed in October 2023
Reviewed: October 4, 2023
Florence
CanadaThe bed was not comfortable for us, as we prefer a harder bed. The ceiling fan was well used, as it was hot during our stay. Clothesline in bathroom was broken, but we always travel with one.
Staff were extremely friendly and efficient. The location was central and convenient. We had breakfast at the hotel once and found it tasty and reasonably priced. Very secure, clean, and fairly priced.
Stayed in October 2023
Reviewed: September 17, 2023
Kevin
GermanyThe pillows weren't that nice but okay
Best and most friendly personal ever. Parking in the city can be a pain if you don't want to walk 10 min like me :) but the hotel has an underground parking what is really nice
Stayed in September 2023
Reviewed: September 15, 2023
Katarína
Czech Republichorrible wifi connection
locality
Stayed in September 2023
Reviewed: August 18, 2023
Nader
United KingdomCar park No air condition
Good location Daily cleaning
Stayed in August 2023
Reviewed: July 22, 2023
Giada
SpainPillows are the hard long Spanish type, but softer decorative pillows that we used were available.
Room was spacious, clean and in good conditions.
Stayed in June 2023
Reviewed: June 8, 2023
Debra
United KingdomN/A
A good location for the bars and restaurants.
Stayed in June 2023
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