Towel service and toiletries can be improved.

Location is perfect to visit main attractions in San Sebastian. Room is big and clean with nice view on the church.

Stayed in June 2026

All good

Great location and clean room with lovely view

Stayed in June 2026

My room was very small for the amount I paid.

The breakfasts were excellent with a wonderful choice.

Stayed in May 2026

We could not fault a thing.

Perfect location for our visit to San Sebastián. Breakfast was a lovely addition too

Stayed in June 2026

The location was amazing, right in the heart of the old town with an abundance of restaurants, pubs, cafes and tapas. The breakfast was excellent, amazing variety to suit all tastes. The staff were friendly and helpful

Stayed in May 2026

I would put more toiletries (body lotion , conditioner shampoo because we didn’t have it in the room ) Not possible to connect normally coffee machine due to socket Location .

I consider this very good location Even if it was noisy outside, windows are very good quality. I would assemble some curtains for the privacy ( otherwise is too dark if you close window ) Amazing breakfast ( coffee, starters , sandwiches , personalized order) Very clean.

Stayed in June 2026

Nothing - be mindful it’s located beside the Basilica so bells every hour!

Location was super central. Atari bar was wonderful. Great staff and food and drinks. Particular shout to Mariano who was excellent.

Stayed in June 2026

In the friday night it was really noisy outside the hotel until about 2am... but that's not the hotels fault, we had earplugs

The decor was lovely and the location excellent

Stayed in June 2026

Loved it all.

Great location in old town. Breakfast was delicious, staff was great and very quiet despite being in middle of tourist area. We loved our balcony!

Stayed in May 2026

The only small thing was the amount of hanging clothes space in the wardrobe . There were quite a few flies around in the breakfast area near the food .

It was a central location in the old town great for visiting all the pinto bars and the beach and nearby shops .

Stayed in June 2026

My only disappointment was that even though it says they have air conditioning, they don’t. They will tell you it is the law that they can not turn it down, but it is not. No other hotel in Spain has had that rule. I don’t sleep well in the heat, so I didn’t get much sleep here. It didn’t get below 23/73 degrees.

Being able to open my balcony door and drink in sights and sounds of chiming bells of the Basilica de Santa Maria del Coro, was both joyous and calming. I was lucky enough to stay in room 401, which apparently was the room Robert Plant has stayed in. How did they know Led Zeppelin was my favorite childhood band? The bed was firm as it should be, everything was sparkly clean, and the sheets and towels smelled heavenly. The breakfast was decent with yogurt, fresh fruits, meats, breads, and good coffee. I thought the room would be noisy as there are bars below and people were out late, but when the door/windows were closed, it was quiet. Being able to step out the door and walk the old town was the best!!

Stayed in June 2026

The location and the breakfast

Stayed in June 2026

I think aesthetics have been prioritised over comfort/practical. The bedside table was very small and only enough space to hold a few items. There were no charging points anywhere else so laptop had to sit on the floor. No holder in shower and toiletries can only be placed on the sink which was not big. There was enough space in the bathroom (and room) to put more counters so seems like a lot of space wasted!

The hotel was very nice, modern and clean. It is located in the old town, near shops and a lot of eateries. Our room overlooked the church which gives us a nice view. Soundproofing is good, I am a light sleeper and nothing woke me, considering hotel was located on a busy street, Walking distance to the bus station, very convenient.

Stayed in June 2026

The pillows could have been more comfortable.

Perfect location. Lots of character. Friendly staff who were very helpful. Great breakfasts. Comfy bed. Lovely towels.

Stayed in June 2026

Can be noisy at night

Position

Stayed in June 2026

We had a problem with the noise from the space outside the hotel and in front of the church as it was busy with lots of people all day and as a result very noisy. Of course this was not the hotel‘s fault and if you closed the balcony window you didn’t hear the noise any more.

The breakfast was the highlight! It was very high quality, original and very tasty!

Stayed in May 2026

Nothing

Superb location for exploring old town with easy access to the beach. Gorgeous room and yummy breakfast.

Stayed in May 2026

Bedrooms could’ve been slightly bigger, wasn’t a big fan of the glass door on the bathroom getting in all the light at night, and there could’ve been some sliced fresh fruit vegetables served for breakfast as part of the buffet. More hooks in the bedroom would have also been helpful and a few more hangers!

Amazing location, very well insulated, beautifully decorated, incredibly friendly and helpful staff, delicious breakfast with lots of options, very comfortable beds.

Stayed in May 2026

Amazing localization, the sound proof of the room was good considering how noisy the street is.

Stayed in May 2026

Breakfast. Very limited options for Euros 28.

It’s location

Stayed in May 2026

The only thing that was somewhat annoying were our neighbors. The doors are extremely heavy and their coming and going late at night didn’t go unnoticed. So not a “ dislike “ against the property, just a dislike of people with no social awareness!

The location for the hotel Atari is just perfect. We stayed in room 602 on the top floor, facing the church, the view was just lovely. The room was well maintained and comfortable. Breakfast was definitely on of the best we’ve had on our trip, with an additional hot menu included. The staff were helpful and communicated well. Knowing that we wouldn’t be leaving for our two night stay, we opted to valet park the car. As others have mentioned, driving directions were a little confusing, but there is an ( almost ) real time video on their website that we followed and actually had no problems at all. Simply genius!

Stayed in May 2026

Great breakfast with good selection of hot and cold options

Stayed in May 2026

Excellent location, very clean and friendly staff

Stayed in May 2026

Beds could have been comfier but would not put me off staying again

Excellent central location. Room was spacious and very clean. Staff very accommdating to our requests for stay with a baby and helped us bring our luggage to taxi(thank you so much!)

Stayed in May 2026