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  5. Reviews of Barceló Sants

Reviews of Barceló Sants This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Plaza Paisos Catalans, s/n, Sants-Montjuïc, 08014 Barcelona, Spain

#159 of 570 hotels in Barcelona

Guests' Choice

Review Score

Based on 2783 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free Wifi

    8.5

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Showing 1351 - 1375

  • Reviewed: December 14, 2024

    2.0
    staff requires repeated reminders to action
    • Family with young children
    • Deluxe Room with Extra Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    staff needs to be reminded on multiple requests such as towels for 3rd paying person, water etc

    only location was favourable

    Stayed in December 2024

  • Reviewed: December 10, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfortunately, since my visited day is a lot of guest of children supporter at Barcelona FC, it was too noisy at hallway.

    It was very close to the station and very comfortable.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    5.0
    Style over substance
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    This is another hotel where they think that being 'quirky' is more important than practicality. There was a lot of twee space theming but the room was too dark and despite a massive amount of space there was no dressing table. There was nowhere to sit down while waiting to check in or out and the lift doesn't go all the way to the train station. We had to walk around the outside and then up a slope to get to it. The directions the hotel gave us before arriving assumed we were coming from the airport, and there was nothing to tell which exit to use from the train station. Their address implies the wrong exit and the signs in the station only appear after you are already heading the right way. The receptionists appeared to be having a private joke among themselves which was more important than we were. They seemed surprised and flustered when I asked to see the document that they wanted us to sign to say we'd read and there seemed to be no way to opt out of their 'privacy' policy on the spot. When I asked about room service for breakfast the receptionist pointed me at their app (sigh) but on there the only option was bread and jam or pastries. We were only there for a quick overnight pit-stop and so the bed and shower being ok was good enough, but everything else was not and I wouldn't want to come back or to have stayed longer.

    We were upgraded to a large room with sofa and table but we weren't staying long enough to use it. The bed was comfortable and the shower was powerful.

    Stayed in December 2024

  • Reviewed: November 23, 2024

    6.0
    Convenient for the train station, comfortable.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited location for nearby good restaurants and bars. Access to the hotel lobby poorly located and signed. Poor amenities in the hotel.

    Convenient location for onward train travel

    Stayed in September 2024

  • Reviewed: November 7, 2024

    7.0
    Very short overnight stay, so maybe not there long enough to give a more definitive review.
    • Solo traveler
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t get the aircon to work, but it was close to 10am when I arrived and was exhausted, so may have been my fault. As a result, the room was too hot and stuffy. The electronic blind was also beyond me at that time of the night. It was a bit of a challenge finding kettle, etc as everything was well hidden!

    The location was perfect as we arrived late and had an early start the following morning. The bed was comfortable and the shower was good.

    Stayed in November 2024

  • Reviewed: November 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with City View
    • Stayed 1 night

    We travelled with our little one and had a very long trip, but we had to wait about 1 hour to check in and receive our keys due to a queue and slow service.

    Very close to the railway station; we walked there in just a moment. The place was very clean and offered a good view.

    Stayed in August 2024

  • Reviewed: November 3, 2024

    7.0
    Reasonable
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were not helpful when asking questions about attractions and nearby tourists spots.

    Close to train station

    Stayed in November 2024

  • Reviewed: November 2, 2024

    7.0
    Good location for stop over when moving on by train the next day.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Bed was a little hard

    Stayed in October 2024

  • Reviewed: October 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    rooms old. air-conditioning failed

    Stayed in September 2024

  • Reviewed: October 26, 2024

    5.0
    Nice space theme
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty and had to call for air conditioner service

    Location to train station

    Stayed in October 2024

  • Reviewed: October 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Air con that couldn’t stay on Weird space theme

    Location staff

    Stayed in October 2024

  • Reviewed: October 20, 2024

    6.0
    Expensive for what it is, only attractive if you are at a conference or if you need the station
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Overly space aged theme; difficult to find from station (needed to ask several people). Clean but bathroom wasn’t completely cleaned from previous occupants (nothing major though). Overpriced.

    Modern, easily located above station

    Stayed in September 2024

  • Reviewed: October 16, 2024

    4.0
    Nice enough hotel but brief stay was marred by negative points mentioned above.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Zero noise suppression between our room and the one next door. A loud domestic dispute started at about 04:00am rendering sleep impossible. Very limited food options in the evening and no knowledge demonstrated by staff regarding allergies.

    Stayed in September 2024

  • Reviewed: October 12, 2024

    7.0
    Clean and safe place.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    U need to walk a little bit and take lift to reach the hotel concierge.

    Good location. Just right above the train station. The room is clean with good curtain. Gym and resting lobby are provided. The shower place is quite spacious.

    Stayed in September 2024

  • Reviewed: October 10, 2024

    3.0
    Not a very enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy hotel. Laminate floor in our room was lifting so stubbed my toe so many times. We had booked a twin room reaffirmed this again when checking in but given a double room, we had to go back to reception to ask for twin room. We were then given a handicapped room which made showering very difficult.

    Location to train station

    Stayed in October 2024

  • Reviewed: October 4, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    AC

    Location

    Stayed in October 2024

  • Reviewed: October 3, 2024

    5.0
    For a short stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    AC

    Location

    Stayed in October 2024

  • Reviewed: October 3, 2024

    7.0
    It was comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Room with Extra Bed
    • Stayed 3 nights

    Complimentary breaakfast

    Breakfast was not included with our booking. For the rate I paid, a free breakfast would have justified the rate.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    2.0
    Sleepless
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pounding base music until 2 in the morning. Awful mattress.

    Star Wars & 2001: Space Odyssey themes. Very clean room.

    Stayed in September 2024

  • Reviewed: September 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    WIfi was not working.

    Location.

    Stayed in September 2024

  • Reviewed: September 28, 2024

    7.0
    Comfortable, expensive and lacking in food options.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very limited food options. Hoping for dinner to avoid leaving the hotel following a long and tiring journey. Only options available were burge or pizza, neither of which was any use to a coeliac.

    Stayed in September 2024

  • Reviewed: September 24, 2024

    4.0
    In general disappointing
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not good room and bad distribution with some weird smell all across the room. Probably coming from the toilette and shower old pipes.

    Location.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sink inside the room rather than bathroom. No clear entrance to the hotel. Not easy to find if you come by train - hotel is literally above the station and not marked inside the station

    Clean basic hotel literally above train station. Perfect if you need to catch an early train. But not for exploring the city

    Stayed in July 2024

  • Reviewed: September 14, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    This hotel has a space theme which may have worked when it was new, but it is out-of-date in 2024. The rooms have inadequate lighting, elevator area on each floor is too dark. Room was small. The thermostat did not work and the room was extremely cold for the first day (Hotel did provide four blankets), was warmer the second night, and hot on the day we checked-out.

    The location of the hotel was excellent, above the "fast train" and metro train station. The breakfast (extra charge) was very good for it offered a broad variety of breakfast foods. Good hotel security. Comfortable bed.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    I stayed there for almost 10 days, whenever I call the room service to bring me anything (like spoons, plates) they just tell me to go down the bar and ask for it myself. The room service lady came and cleaned my room twice although I had but the do not disturb sign. On the day of the check out a guy knocked my door one time and decided he can come in although I said give me a minute.

    It has a great location

    Stayed in September 2024

Showing 1351 - 1375

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