The staff weren't very helpful or friendly for that matter. They were courteous at all times but not in the least bit interested in having a conversation or even giving us advice. The room we stayed in was lovely but literally one tea bag and one coffee pot per person per day in the room. It felt a bit mean considering the prices charged to stay in the hotel - its not cheap - so you would expect a little bit of extras. Everything seems to have been measured out to give the minimum.

The hotel was beautiful. The pool area was so nice, and although there were a few people around it wasnt too busy. The breakfast buffet was fantastic, there was a huge selection of food and beverages available. The hotel is a bit out from the centre. On our first night of arrival we got a taxi into the centre and this cost €5. After we had gotten our bearings we realised there was a scooter rank across the road so we got around on scooters for the rest of our stay and that was great fun.

Stayed in April 2024

Mercedes and the shop manager both went above and beyond to help us.

Stayed in March 2024

There's only one restaurant open in the evenings and it is "no bueno". The large swimming pool was closed, which meant the small one was packed. The app is useless.

Well maintained facilities. Great breakfast. Extremely nice and attentive staff.

Stayed in April 2024

Only the gastrobar is open at night. Not much variety of food. Not many vegetarian options

Swimming pool

Stayed in April 2024

Nothing everything great

Everything , the modern design , view from the room to the Guadalquivir river . Pool is awesome . Barcy club available for kids . Very friendly staff . Gracias Barceló Sevilla !!

Stayed in March 2024

Great hotel great breakfast. Very easy check in and checkout

Stayed in April 2024

Absolutely nothing. There is nothing to not like.

Where do i start? This is not a 5star, but a 7star hotel. Anna and Mercedes from the guest experience team were absolutely fantastic. Made every effort to ensure my young children were entertained. They had childrens entertainment classes which the kids loved. On site concierge that would book everything for you and advise you of what to do etc. My children even got Barcelo hats as a little gift. The team would surprise us with small gestures and hampers every now and then when we returned in the evening to find them on our table, i mean we did stay 7 nights in total. The customer service of this place and all the staff are nothing short of amazing. The on site restaurants did amazing food. The indoor pool which is open till 10pm is a real treat. I would without hesitation book this hotel every time i am in Seville. Once again thank you Anna and Mercedes!! :) The staff in this hotel really give you an experience and memories that you take away with you and cherish.

Stayed in March 2024

The layout of the hotel is a bit strange, with rooms off of large atriums. It means there can be loud echoes at times. We had a child running up and down above our room on the last night. The location is about a 40 minute walk to the city centre so be prepared for that.

The reception staff were very welcoming and friendly. Our room was spotlessly clean and the bed was comfy. Breakfast was varied.

Stayed in March 2024

The room started leaking water midnight and had to call for repairs which took 30 mins (which was fast but still did not expect the AC to start leaking buckets of water

It’s got quite alot of facilities

Stayed in March 2024

Manager was very attentive Food was great especially breakfast

Stayed in March 2024

Expensive bar prices.Main pool and bar not open

Lovely design and facilities

Stayed in March 2024

Due to the design of the rooms all being around a central atrium it was a bit noisy at night until the cocktail bar closed around 2am and then early in the morning when staff were preparing for breakfast. The car parking in the hotel was also a bit pricey . Should have parked nearby for free.

The staff were very helpful and the facilities in the hotel including the gym and pool were great.

Stayed in March 2024

Perfume sprayed in lobby all the time. I’m allergic to fragrance so not appreciated. Location right next to Isla Magica Amusement park. Need a ride to main part of town.

Nice indoor pool about 15 M , gym was best we’ve seen on our vacation. Weight Machines, cardio, free weights. Room was bigger than other hotels in Spain that we stayed. Bathroom had 2 sinks with counter space . Nicer toilet seat. Had entertainment on bottom floor one day- hip hop dancers.

Stayed in March 2024

Nice room, good staff, delicious breakfast, we had a wonderful stay

Stayed in January 2024

Pricey food, suppose normal for hotel, cest la vie

Mostly very good

Stayed in March 2024

everything was ok.

A beautiful, very modern hotel. Maybe only once or twice in my life have I slept in more comfortable beds and with more comfortable pillows. The entire hotel is first class and a pleasant surprise was the gift shop with very reasonable prices for a gift shop in a five star hotel.

Stayed in February 2024

The building looks a bit tired and we had a few issues but the team was able to resolve things relatively quickly.

Pool is heated and open in winter. There is a connection between outdoor and indoor pool. Breakfast is very good.

Stayed in February 2024

Messed up our breakfast booking on final day which was only blip on great trip

Really lovely hotel with excellent facilities. Concierge was very helpful. Restaurant and restaurant staff were great. Excellent buffet breakfast. Loved pool facilities. Room was great.

Stayed in February 2024

Restaurante No noise Staff

Stayed in February 2024

Staff friendly and always helpful. Kids loved the pool. Good buffet breakfast. Good base to explore Seville

Stayed in February 2024

Distance from city centre Pool opening time 10.00 am too close to breakfast and then only shuttle to city at 9.20

Spacious comfortable room Great breakfast Nice warm pool

Stayed in February 2024

Location is a little out the way and there’s isn’t any little supermarkets nearby nor restaurants

Lovey place, bars, amenities, restaurants and staff were all super

Stayed in February 2024

Excellent stay. Great gym and pool. Excellent restaurants and services. A bit of a walk.

Stayed in February 2024

Spacious, clean and quiet location despite being close to the city centre The breakfast was better than expected

Stayed in February 2024